What users are saying about

VNC Connect

Top Rated
70 Ratings

ASG-Remote Desktop

7 Ratings
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Score 4.8 out of 101

VNC Connect

Top Rated
70 Ratings
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Score 8.1 out of 101

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Likelihood to Recommend

ASG-Remote Desktop

Best for users that have many desktops or servers they need to login to. Great in my environment of multiple clients and the need for fast login and resolution of their issue. If you have a large infrastructure or multiple clients, this is a product you need!
Tina Cline profile photo

VNC Connect

Assistance with existing software works well.I have been asked to update software on a client's computer which requires a supervisor intervention and have not been able to install the software remotely without user intervention as my screen blacks out whenever the requirement of supervisor intervention is required by the remote computer. If there is a reboot required as part of the installation, the connection has to be re-established.
William Waks profile photo

Feature Rating Comparison

Remote Administration

ASG-Remote Desktop
9.8
VNC Connect
7.5
File transfer
ASG-Remote Desktop
10.0
VNC Connect
6.7
Secure remote access with Smart Card authentication
ASG-Remote Desktop
10.0
VNC Connect
8.1
Access to sleeping/powered-off computers
ASG-Remote Desktop
10.0
VNC Connect
8.9
Over-the-Internet remote session
ASG-Remote Desktop
10.0
VNC Connect
8.6
Remote management of servers & workstations
ASG-Remote Desktop
10.0
VNC Connect
6.3
Remote Active Directory® management
ASG-Remote Desktop
10.0
VNC Connect
Centralized management dashboard
ASG-Remote Desktop
8.5
VNC Connect
7.2
Session record
ASG-Remote Desktop
10.0
VNC Connect
7.0
Multi-platform remote control
ASG-Remote Desktop
10.0
VNC Connect
6.4
Screen sharing
ASG-Remote Desktop
VNC Connect
9.4
Instant message
ASG-Remote Desktop
VNC Connect
7.8
Initiate remote control from mobile
ASG-Remote Desktop
VNC Connect
8.1
Annotations
ASG-Remote Desktop
VNC Connect
6.5
Monitoring and Alerts
ASG-Remote Desktop
VNC Connect
7.0

Pros

  • Organize remote desktop connections
  • Provide easy and fast connections
  • Backup and restore configurations
Tina Cline profile photo
  • Visually see their computer screens and the information needed to properly respond to their questions.
  • Transfer files that I might need to work on their financial statements and corporation income tax returns or other reports that they may require. Also to upload files from my computer to update their records.
  • Help train clients to use their own accounting software appropriately while having them see first hand on their screens the use of the software interface and how the data is entered and processed by their software.
William Waks profile photo

Cons

  • Can be overly complicated at first, but you can add into the features as you build your organization skills
Tina Cline profile photo
  • Once in a while when using an iOS device to connect to my Windows 7/10 computer, there are odd behaviors when using Microsoft office.
Cole Thompson profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
VNC Connect7.0
Based on 7 answers
It doesn't have a feature that TeamViewer has.
Michael Mei profile photo

Usability

No score
No answers yet
No answers on this topic
VNC Connect8.0
Based on 2 answers
It doesn't have many features, so whatever features there are, are pretty easy to understand.
Michael Mei profile photo

Support

No score
No answers yet
No answers on this topic
VNC Connect7.0
Based on 1 answer
So far we've figured out the issue we have, haven't called support yet.
Michael Mei profile photo

Online Training

No score
No answers yet
No answers on this topic
VNC Connect7.0
Based on 2 answers
The training is very informative, quick and to the point. All of the details one would need are present so the user doesn't have to go searching for additional information just to use the application. The layout of the training was also neat and concise, some of the other training sessions for other companies I've done in the past were confusing and not well thought out, this one is much more superior
Matt Medley profile photo

Implementation

No score
No answers yet
No answers on this topic
VNC Connect9.0
Based on 1 answer
No problem at all, love the product.
Michael Mei profile photo

Alternatives Considered

ASG-Remote is very flexible and with so many options available it makes the configuration you want for your setup super simple. Other products do not offer the extra features for database and reporting. As well, it offers all the connection types you can possibly think of. The ability to automate tasks for regular servers and workstations is amazing!
Tina Cline profile photo
I like VNC over TeamViewer and Microsoft Remote Desktop Services. TeamViewer seems slower than VNC and is more expensive. Microsoft RDP takes over the console so users cannot interact in any way.
Richard Russell profile photo

Return on Investment

  • Simple use and easy to set up
  • Fast connections means faster service to your clients/users
  • Easy to share across other users for connections
Tina Cline profile photo
  • Positive. We reduced travel for the IT department for at least 50%
  • Connecting to Servers to do basic tasks was easier this way.
  • Negative, sometimes after a reboot, the service did not start so we have to ask for other non-IT users to interact with Servers.
Miguel Nuñez profile photo

Pricing Details

ASG-Remote Desktop

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

VNC Connect

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details