What users are saying about

XenApp

41 Ratings

ASG-Remote Desktop

7 Ratings
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Score 4.7 out of 101

XenApp

41 Ratings
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Score 8.4 out of 101

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Likelihood to Recommend

ASG-Remote Desktop

Best for users that have many desktops or servers they need to login to. Great in my environment of multiple clients and the need for fast login and resolution of their issue. If you have a large infrastructure or multiple clients, this is a product you need!
Tina Cline profile photo

XenApp

Large enterprises with hundreds or thousands of users across many geographical locations are ideal candidate for Citrix XenApp. For medium enterprises, Citrix also offers XenApp in the cloud which is a hybrid cloud model where management servers are in the cloud and the company can host the worker servers locally or in preferred data center setup. Xenapp is also ideal for applications that requires frequent update to users and to ensure all users have access to the same version of the application from anywhere, any device, and any type of network connection.
Keith Kyaw, MBA, ITIL, CCA profile photo

Feature Rating Comparison

Remote Administration

ASG-Remote Desktop
9.8
XenApp
File transfer
ASG-Remote Desktop
10.0
XenApp
Secure remote access with Smart Card authentication
ASG-Remote Desktop
10.0
XenApp
Access to sleeping/powered-off computers
ASG-Remote Desktop
10.0
XenApp
Over-the-Internet remote session
ASG-Remote Desktop
10.0
XenApp
Remote management of servers & workstations
ASG-Remote Desktop
10.0
XenApp
Remote Active Directory® management
ASG-Remote Desktop
10.0
XenApp
Centralized management dashboard
ASG-Remote Desktop
8.5
XenApp
Session record
ASG-Remote Desktop
10.0
XenApp
Multi-platform remote control
ASG-Remote Desktop
10.0
XenApp

Application Virtualization

ASG-Remote Desktop
XenApp
8.5
Application support
ASG-Remote Desktop
XenApp
8.6
Device support
ASG-Remote Desktop
XenApp
9.2
Ease of deployment
ASG-Remote Desktop
XenApp
7.1
Application packaging
ASG-Remote Desktop
XenApp
8.1
Security
ASG-Remote Desktop
XenApp
9.2

Pros

  • Organize remote desktop connections
  • Provide easy and fast connections
  • Backup and restore configurations
Tina Cline profile photo
  • Xenapp uses a proprietary system (IMA/FMA) to more quickly deliver the screen shots, mouse clicks, etc...being done on the servers back to the users screen. This system is faster than any other app delivery programs protocols and for most users the apps are fairly seamless and run as if they were local as to speed.
  • Xenapp does require some training but overall is not overly technical in nature which helps in quickly ramping up into managing and configuring it.
  • XenApp's one main goal is to publish applications to user desktops. It does that better than any other solution on the market. There are alternate ways of doing this including simply using Microsoft's built in App delivery product but you will encounter more issues and a less than happy user experience if you try to pay less and skip adding XenApp into the mix.
No photo available

Cons

  • Can be overly complicated at first, but you can add into the features as you build your organization skills
Tina Cline profile photo
  • Cost - Licensing costs are not cheap.
  • Local printing is not installed by default. It took some time getting printing set up for each individual user.
  • Application compatibility is an issue when Citrix XenApp is updated, we were forced into purchasing not only an update, but also new office software.
Eric Mueller, CSM, PMP profile photo

Usability

No score
No answers yet
No answers on this topic
XenApp8.0
Based on 1 answer
Functions well in a Department of Defense environment, particularly when paired with a physical NetScaler that is FIPS compliant
No photo available

Implementation

No score
No answers yet
No answers on this topic
XenApp7.0
Based on 1 answer
Issues with overlapping settings caused troubleshooting to be a problem during the early stages of deployment.
No photo available

Alternatives Considered

ASG-Remote is very flexible and with so many options available it makes the configuration you want for your setup super simple. Other products do not offer the extra features for database and reporting. As well, it offers all the connection types you can possibly think of. The ability to automate tasks for regular servers and workstations is amazing!
Tina Cline profile photo
Support and stability are better with the XenApp platform.
No photo available

Return on Investment

  • Simple use and easy to set up
  • Fast connections means faster service to your clients/users
  • Easy to share across other users for connections
Tina Cline profile photo
  • Positive is ease of constant application upgrades or releases
  • Negative is if you have a problem with something like patches,etc it affects all users
Derick Stinson profile photo

Pricing Details

ASG-Remote Desktop

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

XenApp

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details