What users are saying about
34 Ratings
105 Ratings
34 Ratings
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Score 8.1 out of 101
105 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.1 out of 101

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Likelihood to Recommend

Asigra

I have been working with backup solutions for around 14 years now. Asigra is one solution that has a wide range of features and functionalities while retaining the simplicity of usage and making it a very simple product to learn and start using.What is also important is the post sales support wherein the product code is done so well that you rarely need to engage Asigra's support team for escalations and support calls. On top of it, Asigra technical support works very well to ensure you are taken care of well & quickly. This is one of the most important things that you look for while evaluating any product as you need to have the right people around you when you are in trouble.
No photo available

Citrix ShareFile

It is well-suited for most organizations that require approvals from multiple points of contact inside (and outside) an organization, for companies who need a cloud-based solution where they can store files and collaborate amongst teams to get that file to its optimal form.I don't think it would be well-suited for organizations that don't have an extensive approval process. There are other cloud-based file systems that can do this function for a lower price. The collaboration/approval aspect is a large component of it, so a small team that can quickly jump into a meeting to discuss something may not greatly benefit from this tool.
Steffany Winkelmann profile photo

Feature Rating Comparison

File Sharing & Management

Asigra
Citrix ShareFile
8.7
Versioning
Asigra
Citrix ShareFile
8.5
Video files
Asigra
Citrix ShareFile
8.5
Audio files
Asigra
Citrix ShareFile
9.0
Document collaboration
Asigra
Citrix ShareFile
8.9
Access control
Asigra
Citrix ShareFile
8.7
File search
Asigra
Citrix ShareFile
8.3
Device sync
Asigra
Citrix ShareFile
8.7

Cloud Storage Security & Administration

Asigra
Citrix ShareFile
8.7
User and role management
Asigra
Citrix ShareFile
8.5
File organization
Asigra
Citrix ShareFile
8.9
Device management
Asigra
Citrix ShareFile
8.7

Cloud Storage Platform

Asigra
Citrix ShareFile
8.5
Performance
Asigra
Citrix ShareFile
8.8
Reliability
Asigra
Citrix ShareFile
8.9
Storage Reports
Asigra
Citrix ShareFile
7.9

Pros

  • Provides capability of local backups while maintaining remote copies on cloud to ensure faster recoveries of recent data and remote protection of all data.
  • Helps reduce cost of long term retention by leveraging the BLM functionality.
  • It does not need specialized hardware for it to work. Customers and Service Providers can choose their own infrastructure and do not need to rely on any OS or storage based replication even for deploying replication of backups.
  • Supports wide range of environments including virtual environments with remarkable features like remote VDR with incremental restores.
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  • First and foremost, it is simple to use. Within minutes of our purchase of ShareFile, we were up and running with our first user and client.
  • Second, there are multiple ways to use and take advantage of ShareFile. There is a plug-in for Microsoft Outlook, a desktop app as well as Sync. All options are easily implemented and simple to navigate.
  • Third, When thinking about simplicity and making it as seamless as possible for your end users, you can also set up ShareFile as a Drive Map that allows your users to take advantage of the Windows file system without dealing with synchronization of account content.
  • There are so many advantages to this product, however, I feel that the simplicity and functionality are the main advantages. Citrix ShareFile tech support is amazing and they really (if you need help) answer all question extremely fast.
Joe Spradlin profile photo

Cons

  • Image level VM backups need to quickly help doing file level restores.
  • Need support for larger environments like Sybase etc. as these databases are catching the market along with SAP.
  • Better deduplication on Oracle databases.
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  • There has been some limited downtime.
  • More control over user management.
  • The RightSignature integration seems more limited now than in past. The process has to originate in RightSignature, where we used to be able to start in Sharefile.
Christopher Martin profile photo

Likelihood to Renew

Asigra8.5
Based on 14 answers
We covered so much... if you read my review in full, you will understand why this is a highly rated product.
Matthew P. Grosso profile photo
Citrix ShareFile8.6
Based on 3 answers
The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
No photo available

Usability

Asigra8.0
Based on 6 answers
Easy to use, great scalability, feature packed... Asigra is truly an end-to-end enterprise solution, not simply a point product. Asigra handles backup and restoration of client data across multiple OS platforms- Windows, Linux, Unix, IBM AS400, Mac X, etc... They include servers, desktops, laptops, mobile devices, virtual and physical machines. Some key features to note: Deduplication, Continuous Data Protection, Agentless Backup, Replication (New), Silent mode installation, Best of breed/start of art Security, Storage Discovery/Assessment tools, Autonomic healing... and more.Asigra simplifies Cloud backup, period. Do your clients want a full Public Cloud, Hybrid... what about Private built solution? Asigra handles all, with ease and, with over 26 years of ZERO security breaches.
Matthew P. Grosso profile photo
Citrix ShareFile9.3
Based on 3 answers
I think most customers could be up and running in less than an hour. Their tool is very easy to learn and use. Their application is laid out well and their support is very helpful.
Craig Schneider profile photo

Reliability and Availability

Asigra8.8
Based on 5 answers
Over 6 consecutive years our Asigra Backend had 99.99% uptime and provided 7x24 data restore availability.
Software is robust in operations, provides N+1 node architecture to protect against failure of half of the nodes (majority of the nodes still up) and software based replication to protect against data loss across two geographically independent datacenter locations. Why not 10 points? Some major upgrades still require short downtime within a planned maintenance windows.
Christian Buhn profile photo
No score
No answers yet
No answers on this topic

Performance

No score
No answers yet
No answers on this topic
Citrix ShareFile7.5
Based on 2 answers
The pages load quickly. The sites always up. They have a number of free add-in tools or widgets you can use. We like their desktop tool. We use their desktop tool which eliminates the need to login to their site to pull down files from our customers. They also have a folder sync tool that I've just started to experiment with.
Craig Schneider profile photo

Support

Asigra1.3
Based on 4 answers
Support is very triage based now, for the price it should be full service support and not a cold hand off for a support case.
Stephen Sifers profile photo
No score
No answers yet
No answers on this topic

Online Training

Asigra1.0
Based on 1 answer
Anything training past level 1 and level 2 is a waste of time. They do not offer training, just an exam and require you to read 2500 pages of their documentation as their training. They are selling you something which you already have. Training exams are far fetched and cover topics hidden within the documentation. A lot of their documentation does not match across itself. They don't even follow the standard versions Major.Minor.ServicePack.Hotfix. They use the MAJOR.MAJOR.MAJOR.Hotfix method, which doesn't match their documentation.They require you to take training in order to keep your engaged hybrid partnership. If you ask me personally, their training is a scam to make more money.
Stephen Sifers profile photo
No score
No answers yet
No answers on this topic

Implementation

Asigra1.2
Based on 3 answers
Quick to install, easy to create jobs, schedules and retention policies. No large cycles of setting up backup volumes or trash volumes. Retention job itself configures the BLM functionality so you don't need an expertise to handle the BLM module separately.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

I would say that it has the same functionality as the three mentioned above in their respective fields (might have a bit less than some of them) but Asigra offers all of this and more so if you are looking for a single backup solution across the entire firm then Asigra is the much better choice
Njaal Michelsen profile photo
Citrix ShareFile has the workflow capabilities and collaboration features that others don't. This made the solution more appealing to us.
Mauro Carrillo profile photo

Return on Investment

  • Great ROI
  • Stable software
  • Requires almost no maintenance
  • Simple to configure new customers
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  • It has allowed me to share and request files that on other apps in the past didn't quite work.
  • It has been much more user friendly for my clients.
  • It allows larger files to be sent by e-mail as an attachment link to the Citrix ShareFile
Rebecca Neilson profile photo

Pricing Details

Asigra

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Citrix ShareFile

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details