What users are saying about

Asigra

34 Ratings

Citrix ShareFile

100 Ratings

Asigra

34 Ratings
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Score 8 out of 101

Citrix ShareFile

100 Ratings
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Score 8.4 out of 101

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Likelihood to Recommend

Asigra

Asigra actually has several flexible deployment options that mean it can protect small and large environments well. It can handle Windows, Linux, VMWare, and whole slew of other types of data. One of the key things about Asigra is that they do not sell directly to customers. You have to go through an Asigra Partner. That is where the questions should be asked.Is the service provider SSAE 16 SOC 2 compliant?Is the service provider utilizing the Asigra replication module to provide two copies of your data?Does the partner staff Asigra trained and certified professionals?How does the provider bill? Stored data? Compressed data? Native size?
Matthew Brady profile photo

Citrix ShareFile

When I purchased ShareFile I was told that is was specifically created with the accounting industry in mind. I don't know if that's true or not, but it certainly is a great fit for us. We have a LOT of documents and using ShareFile helps us to stay organized without having paper take over the entire office and it also gives us peace of mind that our information is safe and secure and that we're not going to lose it all of we have computer issues here in the office. The fact that our remote employees can also access everything from anywhere also makes it wonderful for any industry where people need to access files on the go
Lauri Paxton profile photo

Feature Rating Comparison

File Sharing & Management

Asigra
Citrix ShareFile
8.6
Versioning
Asigra
Citrix ShareFile
8.4
Video files
Asigra
Citrix ShareFile
8.4
Audio files
Asigra
Citrix ShareFile
8.9
Document collaboration
Asigra
Citrix ShareFile
8.8
Access control
Asigra
Citrix ShareFile
8.9
File search
Asigra
Citrix ShareFile
8.4
Device sync
Asigra
Citrix ShareFile
8.7

Cloud Storage Security & Administration

Asigra
Citrix ShareFile
8.9
User and role management
Asigra
Citrix ShareFile
8.7
File organization
Asigra
Citrix ShareFile
9.1
Device management
Asigra
Citrix ShareFile
8.9

Cloud Storage Platform

Asigra
Citrix ShareFile
8.9
Performance
Asigra
Citrix ShareFile
9.0
Reliability
Asigra
Citrix ShareFile
9.1
Storage Reports
Asigra
Citrix ShareFile
8.4

Pros

  • One solution / window to control all of your backup & recovery requirements.
  • Fantastic de-dupe / compression to ensure best value. Our average has been circa 30% of its original size.
  • A pricing model that makes common sense. You pay for the amount you backup and you pay a recovery sum based on historical usage.
  • The security encryption levels mean that we can support businesses of all types and in still confidence in them.
Martyn Randell profile photo
  • Sharing of documents with clients. They can easily access and view documents.
  • Requesting documents from clients. My clients find it easy to upload their documents.
Rebecca Neilson profile photo

Cons

  • Before Version 13 the GUI was seen as a barrier to its success. Since Feb 15 this has been improved.
  • Endpoint Devices - This is there but has not all the functionality seen in many bespoke products for mobile / tablets etc. From my understanding Asigra have 3 more version updates in the coming 12 months that will improve on this. For me it was a small price to pay for a product that does everything else so well.
Martyn Randell profile photo
  • Would like to see the price lower.
  • I would also like to see a clearer help section with how to's for easier use in our office.
  • Have indefinite storage times on all documents. I have unlimited data storage, so there shouldn't be any drop off dates on documents sent to me or to my clients in the form of requests.
Rebecca Neilson profile photo

Likelihood to Renew

Asigra8.5
Based on 14 answers
  • Asigra is a great entry way into the cloud.
  • Compliance is a tricky thing. Jumping backup software means having to deal with previous copies somehow. Asigra is built for the long haul.
  • Asigra is continuing to increase their feature stack. They have made huge steps in the VM backup in the last 3 years and continue to implement features there.
  • As far as cloud backup software goes, there are many that can do it, but none that do it as well as Asigra.
Matthew Brady profile photo
Citrix ShareFile8.6
Based on 3 answers
The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
No photo available

Usability

Asigra8.0
Based on 6 answers
Easy to use, great scalability, feature packed... Asigra is truly an end-to-end enterprise solution, not simply a point product. Asigra handles backup and restoration of client data across multiple OS platforms- Windows, Linux, Unix, IBM AS400, Mac X, etc... They include servers, desktops, laptops, mobile devices, virtual and physical machines. Some key features to note: Deduplication, Continuous Data Protection, Agentless Backup, Replication (New), Silent mode installation, Best of breed/start of art Security, Storage Discovery/Assessment tools, Autonomic healing... and more.Asigra simplifies Cloud backup, period. Do your clients want a full Public Cloud, Hybrid... what about Private built solution? Asigra handles all, with ease and, with over 26 years of ZERO security breaches.
Matthew P. Grosso profile photo
Citrix ShareFile10.0
Based on 1 answer
I give it a 10 for an overall rating for several reasons.1. Technical Support is one of the best around. I get immediate help and resolution to any issue I have faced.2. The product is simple to use and provides businesses with amazing features to streamline the sharing of large files.3. The product is easy to deploy and manage. As an IT Manager, it is important to have control over your data.
Joe Spradlin profile photo

Reliability and Availability

Asigra8.8
Based on 5 answers
At the front of Asigra availability is the N+1 capabilities of the DS-System. Multiple nodes that load balance and are fault tolerant giving the DS-System a robust availability offering. The N+1 can survive as long as 50% +1 of the nodes are running. Data availability is strong via Asigra's replication module. Both bidirectional and unidirectional replication for the DS-System exist. Bidirectional replication requires the MSP to purchase double the licensing. That cost is going to be passed on to the customer. Many MSP's opt for the unidirectional, which requires a manual switch over on the DS-License server to change a replication vault to a production vault. With that being said, Asigra replication is very efficient and allows for multiple, in-region and out-region backup vaults. The DS-System works best on Linux utilizing PostgreSQL for the backend database. Ideally, this should be clustered. Clustering a PostgreSQL database is not as straight forward as doing it with Microsoft. That adds some administrative overhead and requires some PostgreSQL expertise end users and MSP's have to find.The Windows DS-Client, the piece doing the backup, can be gridded for a multi-node backup cluster. Unfortunately, the Linux DS-Client cannot be gridded.
Matthew Brady profile photo
No score
No answers yet
No answers on this topic

Support

Asigra1.3
Based on 4 answers
They respond quickly on your request.They ask for details at the time of logging the support request itself ensuring the first response is not for collecting the basic details only.They refund you the support request if they find it as a functionality issue.They follow up on you to ensure you are satisfied and happy with the response and resolution that they have provided.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Asigra1.0
Based on 1 answer
Anything training past level 1 and level 2 is a waste of time. They do not offer training, just an exam and require you to read 2500 pages of their documentation as their training. They are selling you something which you already have. Training exams are far fetched and cover topics hidden within the documentation. A lot of their documentation does not match across itself. They don't even follow the standard versions Major.Minor.ServicePack.Hotfix. They use the MAJOR.MAJOR.MAJOR.Hotfix method, which doesn't match their documentation.They require you to take training in order to keep your engaged hybrid partnership. If you ask me personally, their training is a scam to make more money.
Stephen Sifers profile photo
No score
No answers yet
No answers on this topic

Implementation

Asigra1.2
Based on 3 answers
Quick to install, easy to create jobs, schedules and retention policies. No large cycles of setting up backup volumes or trash volumes. Retention job itself configures the BLM functionality so you don't need an expertise to handle the BLM module separately.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

When evaluating Asigra against Commvault we found the following:Commvault - Expensive licensing, per socket, VM,
agent, TB etc. = > HW costs, pro
services = > TCOCommvault - Did not at the time backup Office 365, Google Apps,
Salesforce.com and could not be recovered locallyCommvault - Did not at the time Backup/Recover Docker Containers
Martyn Randell profile photo
ShareFile makes it easy to access files remotely and to add files via phone or tablet. Eventually it will replace our internal server, where we have trouble keeping different versions of files straight. It will also replace many of our paper files, saving space and time. As our agency has expanded to inlucde offices in other counties and staff members who frequently work from home or in the field, ShareFile has helped us with internal communication and organization. Our internal server can only be accessed via a remote-in system which is far less reliable.
Kim Westermann profile photo

Return on Investment

  • The product is rock solid, and monitoring options are eay.
  • Pricing can be expensive. New Pay-For-Recovery model is quite hard to predict cost-wise.
Lee Taylor profile photo
  • ShareFile saves time and helps us stay organized.
  • ShareFile helps us keep confidential files confidential.
  • ShareFile makes it easy to work remotely.
Kim Westermann profile photo

Pricing Details

Asigra

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Citrix ShareFile

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details