What users are saying about

Asigra

34 Ratings

Datto

32 Ratings

Asigra

34 Ratings
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Score 8.1 out of 101

Datto

32 Ratings
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Score 8.2 out of 101

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Likelihood to Recommend

Asigra

If implemented as a Cloud Service provider (Public Cloud), In House Solution (Private Cloud) or a mixture of both (Hybrid Cloud):
  • The Agentless Architecture means there are less support burdens.
  • Encryption at Source gives the customer confidence their data is secure.
  • WAN Optimisation (Compression & Block Level Incremential Forever and De-deupe of Data), enables a large amount of Data to be protected offsite.
  • One step Backup to both Local and Offsite storage enables LAN speed restores with offsite peace of mind.
  • Asigra Replication from DS-System to DS-System enables another geographically separate copy of the data.
Jeremy Wyatt profile photo

Datto

Datto works well for smaller shops that just need something that will work without needing a great deal of day to day work on it. I only login to the device periodically to see where we stand on space and occasionally when we need to restore something. The offsite datacenter backup which is hosted by Datto works well for us particularly as we do not have our own offsite tech to use. In larger departments other solutions will possibly win out based on required features and setups but for the 1-10 man IT departments the Datto solutions fit in well.
Matthew Fex profile photo

Pros

  • Pricing Model - Pay for what you recover. Need I say more...
  • Agentless - Non invasive, secure and efficient way to gather this data
  • Cloud / SaaS - Allows customers to protect their data from application in the cloud, ie Google apps, Office 365, Salesforce, AWS or Azure.
  • 30 years of constant development and innovation while still having the agility of a statup.
  • Has some of the strongest dedupe and compression alogrithms in the industry
  • Powerful tool set
Matthew Harris profile photo
  • Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
  • Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
  • Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.
Matthew Fex profile photo

Cons

  • The user-interface is fairly dated and could probably do with a refresh to reflect the quality of the software
Cassie Holmes profile photo
  • The only con is the price. I would like to see better margins for reselling the product. We include managing the Datto in our monthly and though we don't have a lot of issues with the Dattos, we do have a dedicated engineer that monitors them so we have a lot invested in offering the Datto line. Otherwise, there is no other con!
Stana Steen profile photo

Likelihood to Renew

Asigra8.5
Based on 14 answers
All of our satisfied partners and we as a service provider ourselves just have renewed our Asigra licenses. After over 10 years using Asigra software we know: It is worth [it]. We are already looking forward to the next software release including new business valuable features to be published soon.
Christian Buhn profile photo
Datto10.0
Based on 1 answer
I trust the product and service and am satisfied with the direction of the company
Franz Josef Bautista profile photo

Usability

Asigra8.0
Based on 6 answers
Easy to use, great scalability, feature packed... Asigra is truly an end-to-end enterprise solution, not simply a point product. Asigra handles backup and restoration of client data across multiple OS platforms- Windows, Linux, Unix, IBM AS400, Mac X, etc... They include servers, desktops, laptops, mobile devices, virtual and physical machines. Some key features to note: Deduplication, Continuous Data Protection, Agentless Backup, Replication (New), Silent mode installation, Best of breed/start of art Security, Storage Discovery/Assessment tools, Autonomic healing... and more.Asigra simplifies Cloud backup, period. Do your clients want a full Public Cloud, Hybrid... what about Private built solution? Asigra handles all, with ease and, with over 26 years of ZERO security breaches.
Matthew P. Grosso profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Asigra8.8
Based on 5 answers
Over 6 consecutive years our Asigra Backend had 99.99% uptime and provided 7x24 data restore availability.
Software is robust in operations, provides N+1 node architecture to protect against failure of half of the nodes (majority of the nodes still up) and software based replication to protect against data loss across two geographically independent datacenter locations. Why not 10 points? Some major upgrades still require short downtime within a planned maintenance windows.
Christian Buhn profile photo
No score
No answers yet
No answers on this topic

Support

Asigra1.3
Based on 4 answers
Support is very triage based now, for the price it should be full service support and not a cold hand off for a support case.
Stephen Sifers profile photo
No score
No answers yet
No answers on this topic

Online Training

Asigra1.0
Based on 1 answer
Anything training past level 1 and level 2 is a waste of time. They do not offer training, just an exam and require you to read 2500 pages of their documentation as their training. They are selling you something which you already have. Training exams are far fetched and cover topics hidden within the documentation. A lot of their documentation does not match across itself. They don't even follow the standard versions Major.Minor.ServicePack.Hotfix. They use the MAJOR.MAJOR.MAJOR.Hotfix method, which doesn't match their documentation.They require you to take training in order to keep your engaged hybrid partnership. If you ask me personally, their training is a scam to make more money.
Stephen Sifers profile photo
No score
No answers yet
No answers on this topic

Implementation

Asigra1.2
Based on 3 answers
Quick to install, easy to create jobs, schedules and retention policies. No large cycles of setting up backup volumes or trash volumes. Retention job itself configures the BLM functionality so you don't need an expertise to handle the BLM module separately.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

CommVaultCommVault is an excellent product with a very strong feature set but it is not as cost effective to deploy for a service provider, when using in house for your own solution it is a great product but to outsource is less appealing. The pricing model used to be very complicated but I believe it is getting more simple now. VeeamVeeam is another very strong product for backup of virtual machines but it is not multi tenanted and does not offer the same level of protection as Asigra.
Oliver Kelly profile photo
The product we tired in the past are either out of business or that product line failed. We have used custom BDR solution purchased from a vendor and found that while it worked you were never sure if the restore would work. We did not want to cobble together a solutions and the Datto has more support behind their products than we every could on a home grown system
Stana Steen profile photo

Return on Investment

  • Excellent customer service - our engineers all have first-class knowledge of Asigra backup, which helps to enable us to be trusted advisers to our customers
  • Positive feedback from customers - we regularly receive positive feedback from our customers using the Asigra software, telling us how happy they are at being able to restore files so quickly, and spend less time on backup management
  • Trusted advisers - we've been in the backup market for over 12 years, and partnering with a well-known and well-respected organisation like Asigra helps to cement the trust with our customers
Cassie Holmes profile photo
  • True BDR (local or in the cloud) solution
  • Easy to use
  • Very expensive compared to competitors
  • No refresh cycle
No photo available

Pricing Details

Asigra

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Datto

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
Datto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.