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34 Ratings
36 Ratings
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Score 8.2 out of 101
36 Ratings
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Score 8.3 out of 101

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Likelihood to Recommend

Asigra

If implemented as a Cloud Service provider (Public Cloud), In House Solution (Private Cloud) or a mixture of both (Hybrid Cloud):
  • The Agentless Architecture means there are less support burdens.
  • Encryption at Source gives the customer confidence their data is secure.
  • WAN Optimisation (Compression & Block Level Incremential Forever and De-deupe of Data), enables a large amount of Data to be protected offsite.
  • One step Backup to both Local and Offsite storage enables LAN speed restores with offsite peace of mind.
  • Asigra Replication from DS-System to DS-System enables another geographically separate copy of the data.
Jeremy Wyatt profile photo

Datto

Datto works well for smaller shops that just need something that will work without needing a great deal of day to day work on it. I only login to the device periodically to see where we stand on space and occasionally when we need to restore something. The offsite datacenter backup which is hosted by Datto works well for us particularly as we do not have our own offsite tech to use. In larger departments other solutions will possibly win out based on required features and setups but for the 1-10 man IT departments the Datto solutions fit in well.
Matthew Fex profile photo

Pros

  • Asigra's agentless architecture means it's much less labour intensive than agent-based alternatives.
  • Encrypted at Source gives the customer and service provider the confidence that their data is secure.
  • Continuous Development of the Asigra product suite by Asigra's dedicated engineers in Toronto means Asigra continues to protect data in the latest IT environments. Be that in the Office, Mobile Device, Cloud or Data Centre.
Jeremy Wyatt profile photo
  • Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
  • Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
  • Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.
Matthew Fex profile photo

Cons

  • GUI can be sometimes not as straightforward to new users.
James Chillman profile photo
  • I really don't have any areas. This may sound silly, but I'm not lying when I say it. lol
Justin Weller profile photo

Likelihood to Renew

Asigra8.5
Based on 14 answers
Although Asigra has been around 25+ years the product is continually developed and still to this day remains a market innovator not only in terms of technology but also in commercial models.
James Chillman profile photo
Datto10.0
Based on 1 answer
I trust the product and service and am satisfied with the direction of the company
Franz Josef Bautista profile photo

Usability

Asigra8.0
Based on 6 answers
As I have described in various earlier questions, Asigra provides a simple GUI, easy to configure and manage backup jobs, simple recovery interface and you don't need learning cycles to understand the product and its functionalities.It is more of an on-the-fly easy to use product.
No photo available
No score
No answers yet
No answers on this topic

Reliability and Availability

Asigra8.8
Based on 5 answers
At the front of Asigra availability is the N+1 capabilities of the DS-System. Multiple nodes that load balance and are fault tolerant giving the DS-System a robust availability offering. The N+1 can survive as long as 50% +1 of the nodes are running. Data availability is strong via Asigra's replication module. Both bidirectional and unidirectional replication for the DS-System exist. Bidirectional replication requires the MSP to purchase double the licensing. That cost is going to be passed on to the customer. Many MSP's opt for the unidirectional, which requires a manual switch over on the DS-License server to change a replication vault to a production vault. With that being said, Asigra replication is very efficient and allows for multiple, in-region and out-region backup vaults. The DS-System works best on Linux utilizing PostgreSQL for the backend database. Ideally, this should be clustered. Clustering a PostgreSQL database is not as straight forward as doing it with Microsoft. That adds some administrative overhead and requires some PostgreSQL expertise end users and MSP's have to find.The Windows DS-Client, the piece doing the backup, can be gridded for a multi-node backup cluster. Unfortunately, the Linux DS-Client cannot be gridded.
Matthew Brady profile photo
No score
No answers yet
No answers on this topic

Support

Asigra1.3
Based on 4 answers
They respond quickly on your request.They ask for details at the time of logging the support request itself ensuring the first response is not for collecting the basic details only.They refund you the support request if they find it as a functionality issue.They follow up on you to ensure you are satisfied and happy with the response and resolution that they have provided.
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No score
No answers yet
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Online Training

Asigra1.0
Based on 1 answer
Anything training past level 1 and level 2 is a waste of time. They do not offer training, just an exam and require you to read 2500 pages of their documentation as their training. They are selling you something which you already have. Training exams are far fetched and cover topics hidden within the documentation. A lot of their documentation does not match across itself. They don't even follow the standard versions Major.Minor.ServicePack.Hotfix. They use the MAJOR.MAJOR.MAJOR.Hotfix method, which doesn't match their documentation.They require you to take training in order to keep your engaged hybrid partnership. If you ask me personally, their training is a scam to make more money.
Stephen Sifers profile photo
No score
No answers yet
No answers on this topic

Implementation

Asigra1.2
Based on 3 answers
Quick to install, easy to create jobs, schedules and retention policies. No large cycles of setting up backup volumes or trash volumes. Retention job itself configures the BLM functionality so you don't need an expertise to handle the BLM module separately.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

When evaluating Asigra against Commvault we found the following:Commvault - Expensive licensing, per socket, VM,
agent, TB etc. = > HW costs, pro
services = > TCOCommvault - Did not at the time backup Office 365, Google Apps,
Salesforce.com and could not be recovered locallyCommvault - Did not at the time Backup/Recover Docker Containers
Martyn Randell profile photo
Datto seems much more reliable with better backup success rates. It is easy to use and cost-effective way to backup small data sets. Support is quite good and they have a very good Kbase.
No photo available

Return on Investment

  • Great Reputation in the Market
  • Simple pricing model that is easy to understand
  • Easy to manage leading to employee efficiency and happy customers
Oliver Kelly profile photo
  • Datto is a worthwhile investmant that will only save you stress and possible loss of revenue in the future. If a mission critical server goes down, and you have it backed up with a Datto Device, you can rest easy knowing that you can have that server back in very little time.
Michael Kerzner profile photo

Pricing Details

Asigra

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Datto

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
Datto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.