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34 Ratings
Top Rated
32 Ratings
34 Ratings
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Score 8.2 out of 101
Top Rated
32 Ratings
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Score 7.1 out of 101

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Likelihood to Recommend

Asigra

It's key to work out what your clients' requirements are, we often find that clients requirements are wide and often do not have a single 'system' such as vmware servers that need to be backed up. Working out exactly what environments your clients require allows you to identify the software that will meet your clients' requirements.
James Chillman profile photo

Carbonite EVault

A key question is, "how much critical data needs to be backed up?". A follow-up question might be, "what impact would it have on your business and reputation if you were to lose this data or take more than a few days to recover?"If a company's data is not critical or valuable to the success of their business, then this is not a good solution.
Shea Taylor profile photo

Feature Rating Comparison

Data Center Backup

Asigra
Carbonite EVault
8.0
Universal recovery
Asigra
Carbonite EVault
8.3
Live recovery
Asigra
Carbonite EVault
8.2
Recovery verification
Asigra
Carbonite EVault
7.9
Business application protection
Asigra
Carbonite EVault
7.7
Multiple backup destinations
Asigra
Carbonite EVault
8.5
Incremental backup identification
Asigra
Carbonite EVault
8.6
Backup to the cloud
Asigra
Carbonite EVault
8.6
Deduplication and file compression
Asigra
Carbonite EVault
7.6
Snapshots
Asigra
Carbonite EVault
7.7
Flexible deployment
Asigra
Carbonite EVault
7.9
Management dashboard
Asigra
Carbonite EVault
7.5
Platform support
Asigra
Carbonite EVault
7.5
Retention options
Asigra
Carbonite EVault
7.7
Encryption
Asigra
Carbonite EVault
8.5

Pros

  • Asigra provides well integrated use of the Microsoft APIs to backup Microsoft applications they way Microsoft wants them backed up.
  • Asigra provides lightweight laptop clients with user friendly GUI's, mass deployment options, and small resource consumption.
  • Asigra integrates naturally with NetApp storage arrays, taking advantage of the NetApp APIs to provide snapshot-base backups form the NetApp storage.
Matthew Brady profile photo
  • The bare metal restore is the best I have seen from a product in a long time.
  • The backups are at the block level, after the initial seeding of backups the backups are quick because of the block level.
Brent Goedel profile photo

Cons

  • Asigra operates within the realm of the APIs provided by the application vendors. If there are limitations in the Microsoft or VMWare API, there will be a limitation to how Asigra protects that data.
  • Asigra is currently working on an overhaul on the GUI experience. This overhaul is much needed. They are promising this new GUI hopefully in the next release.
Matthew Brady profile photo
  • It'd be nice if the customer portal and the Evault portal were integrated a little more smoothly.
  • An alert system when backups are not working, to email or even to Evault support would had been a nice feature. This was our fault for not monitoring more closely, but information was lost when our storage vault was moved and the IP address had to be updated. Backups were failing for about a month and only the portal logs were recording the failure.
Eric Romaine profile photo

Likelihood to Renew

Asigra8.5
Based on 14 answers
I do not like the idea of constantly having to buy support credits. This makes me worried about emergency issues and needing support credits to resolve issues. The full system restore process I was told by Senior Engineers was not exciting. I was told that I needed to get the machine to same patch level first. This can be very time consuming.
No photo available
Carbonite EVault8.1
Based on 4 answers
The cost of switching cannot be justified. eVault does what it's supposed to do - quickly backup vital data for immediate restoration.
No photo available

Usability

Asigra8.0
Based on 6 answers
Easy to use, great scalability, feature packed... Asigra is truly an end-to-end enterprise solution, not simply a point product. Asigra handles backup and restoration of client data across multiple OS platforms- Windows, Linux, Unix, IBM AS400, Mac X, etc... They include servers, desktops, laptops, mobile devices, virtual and physical machines. Some key features to note: Deduplication, Continuous Data Protection, Agentless Backup, Replication (New), Silent mode installation, Best of breed/start of art Security, Storage Discovery/Assessment tools, Autonomic healing... and more.Asigra simplifies Cloud backup, period. Do your clients want a full Public Cloud, Hybrid... what about Private built solution? Asigra handles all, with ease and, with over 26 years of ZERO security breaches.
Matthew P. Grosso profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Asigra8.8
Based on 5 answers
At the front of Asigra availability is the N+1 capabilities of the DS-System. Multiple nodes that load balance and are fault tolerant giving the DS-System a robust availability offering. The N+1 can survive as long as 50% +1 of the nodes are running. Data availability is strong via Asigra's replication module. Both bidirectional and unidirectional replication for the DS-System exist. Bidirectional replication requires the MSP to purchase double the licensing. That cost is going to be passed on to the customer. Many MSP's opt for the unidirectional, which requires a manual switch over on the DS-License server to change a replication vault to a production vault. With that being said, Asigra replication is very efficient and allows for multiple, in-region and out-region backup vaults. The DS-System works best on Linux utilizing PostgreSQL for the backend database. Ideally, this should be clustered. Clustering a PostgreSQL database is not as straight forward as doing it with Microsoft. That adds some administrative overhead and requires some PostgreSQL expertise end users and MSP's have to find.The Windows DS-Client, the piece doing the backup, can be gridded for a multi-node backup cluster. Unfortunately, the Linux DS-Client cannot be gridded.
Matthew Brady profile photo
No score
No answers yet
No answers on this topic

Support

Asigra1.3
Based on 4 answers
Support is very triage based now, for the price it should be full service support and not a cold hand off for a support case.
Stephen Sifers profile photo
No score
No answers yet
No answers on this topic

Online Training

Asigra1.0
Based on 1 answer
Anything training past level 1 and level 2 is a waste of time. They do not offer training, just an exam and require you to read 2500 pages of their documentation as their training. They are selling you something which you already have. Training exams are far fetched and cover topics hidden within the documentation. A lot of their documentation does not match across itself. They don't even follow the standard versions Major.Minor.ServicePack.Hotfix. They use the MAJOR.MAJOR.MAJOR.Hotfix method, which doesn't match their documentation.They require you to take training in order to keep your engaged hybrid partnership. If you ask me personally, their training is a scam to make more money.
Stephen Sifers profile photo
No score
No answers yet
No answers on this topic

Implementation

Asigra1.2
Based on 3 answers
Quick to install, easy to create jobs, schedules and retention policies. No large cycles of setting up backup volumes or trash volumes. Retention job itself configures the BLM functionality so you don't need an expertise to handle the BLM module separately.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

Compared to the traditional backup solutions from CA, Comverse, Tivoli etc, Asigra is more efficient, more cost effective and easier to implement and manage. This is largely down to the agentless architecture.
Richard Gaudin profile photo
We have looked at Symantec Backup Exec and actually use it for some of our less important systems. We are currently taking a look at Veeam as an alternative to EVault because of the real-time replication to live machines that Veeam may be able to provide. But so far, EVault has served our needs and will continue to do so.
Russ Kruse profile photo

Return on Investment

  • Customer Service - The ability to switch a business back on in within 30secs of a key server going down is where the future is.
  • Productivity - Internal resource time required to managed the backup solutions across our portfolio has dropped by at least 50%.
Martyn Randell profile photo
  • With the reliable backups, replication to our off site data center and replication of key, critical servers to the EVault cloud, we have been able to maintain a viable business presence in all working conditions and disasters.
  • The single area where we have had some issues that cause concern is the ability of the evault cloud restore team to fulfill it's contractual obligations to restore the machines replicated to the evault cloud in a manner that allows for connectivity to those machines in a timely manner. This issue has a definite affect on our ROI and our ability to be 'open for business' in a regional disaster.
Russ Kruse profile photo

Pricing Details

Asigra

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Asigra Editions & Modules
Asigra
Additional Pricing Details

Carbonite EVault

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Carbonite EVault Editions & Modules
Carbonite EVault
On-premise Edition
Carbonite EVault Onsite Backup
$0
Carbonite EVault Hybrid Backup
$0
SaaS Edition
Carbonite EVault Cloud Backup
$0
Carbonite EVault Hybrid Backup
$0
Additional Pricing Details