What users are saying about
36 Ratings
36 Ratings
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Score 7.7 out of 100
7 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Asigra

If implemented as a Cloud Service provider (Public Cloud), In House Solution (Private Cloud) or a mixture of both (Hybrid Cloud):
  • The Agentless Architecture means there are less support burdens.
  • Encryption at Source gives the customer confidence their data is secure.
  • WAN Optimisation (Compression & Block Level Incremential Forever and De-deupe of Data), enables a large amount of Data to be protected offsite.
  • One step Backup to both Local and Offsite storage enables LAN speed restores with offsite peace of mind.
  • Asigra Replication from DS-System to DS-System enables another geographically separate copy of the data.
Jeremy Wyatt | TrustRadius Reviewer

Infrascale Platform

Well suited for a company that has an extensive virtual environment setup. Definitely a good choice for companies that require an in-depth disaster recovery system, especially when the infrastructure is hosted in house. This system is expensive on a monthly basis, so I would not recommend this to small businesses as there are less expensive alternatives out there.
Vin Campbell | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Asigra
Infrascale Platform
9.2
Universal recovery
Asigra
Infrascale Platform
9.7
Live recovery
Asigra
Infrascale Platform
8.1
Recovery verification
Asigra
Infrascale Platform
8.0
Business application protection
Asigra
Infrascale Platform
8.9
Multiple backup destinations
Asigra
Infrascale Platform
8.3
Incremental backup identification
Asigra
Infrascale Platform
9.9
Backup to the cloud
Asigra
Infrascale Platform
9.9
Deduplication and file compression
Asigra
Infrascale Platform
10.0
Snapshots
Asigra
Infrascale Platform
10.0
Flexible deployment
Asigra
Infrascale Platform
8.0
Management dashboard
Asigra
Infrascale Platform
8.6
Platform support
Asigra
Infrascale Platform
9.7
Retention options
Asigra
Infrascale Platform
9.7
Encryption
Asigra
Infrascale Platform
9.7

Pros

Asigra

  • Provides capability of local backups while maintaining remote copies on cloud to ensure faster recoveries of recent data and remote protection of all data.
  • Helps reduce cost of long term retention by leveraging the BLM functionality.
  • It does not need specialized hardware for it to work. Customers and Service Providers can choose their own infrastructure and do not need to rely on any OS or storage based replication even for deploying replication of backups.
  • Supports wide range of environments including virtual environments with remarkable features like remote VDR with incremental restores.
Anonymous | TrustRadius Reviewer

Infrascale Platform

  • Backups. You can customize the schedule and methods and create real snapshots for your important data.
  • White Labeled Software. It has real, effective ransomware protection all managed under one place and one white-labeled piece of software that is easy to use for any MSP.
  • Price.
Daniel Cauley | TrustRadius Reviewer

Cons

Asigra

  • We would like to see Asigra come out with a Replication Model for quick Recovery of systems upon Disaster. We can have quicker recovery, DR, with Virtual Machines but we would like to have Physical Machine recovery in less than 2 hours. Replication can accomplish this...
  • We would like to see Geolocation and remote wipe for endpoint devices
  • We would like to see the solution provide easy "roll back" after a disaster.
Matthew P. Grosso | TrustRadius Reviewer

Infrascale Platform

  • The interface can use a serious update. It's understandable, but not modern.
  • I don't like the fact that it forced an upgrade to VMware. That's not something that can be done by every company very easily.
  • The restore process can be more intuitive.
Vin Campbell | TrustRadius Reviewer

Likelihood to Renew

Asigra

Asigra 8.5
Based on 14 answers
  • Asigra is a great entry way into the cloud.
  • Compliance is a tricky thing. Jumping backup software means having to deal with previous copies somehow. Asigra is built for the long haul.
  • Asigra is continuing to increase their feature stack. They have made huge steps in the VM backup in the last 3 years and continue to implement features there.
  • As far as cloud backup software goes, there are many that can do it, but none that do it as well as Asigra.
Matthew Brady | TrustRadius Reviewer

Infrascale Platform

No score
No answers yet
No answers on this topic

Usability

Asigra

Asigra 8.0
Based on 6 answers
It is a bit rough around the edges and the GUI feels like a wrap around of a CLI but it is simple to use. The problem comes in when there is an error code you are usually chasing down the error code in the specific vendor's forums rather than Asigra's
Anonymous | TrustRadius Reviewer

Infrascale Platform

Infrascale Platform 10.0
Based on 1 answer
It is one of the best cloud back up data protection software and software platforms on the entire market for MSPs. There are not many other solutions that offer this level of customization and execution in the data protection and disaster recovery arena better than Infrascale. I highly recommend it for any MSP.
Daniel Cauley | TrustRadius Reviewer

Reliability and Availability

Asigra

Asigra 8.8
Based on 5 answers
Over 6 consecutive years our Asigra Backend had 99.99% uptime and provided 7x24 data restore availability.
Software is robust in operations, provides N+1 node architecture to protect against failure of half of the nodes (majority of the nodes still up) and software based replication to protect against data loss across two geographically independent datacenter locations. Why not 10 points? Some major upgrades still require short downtime within a planned maintenance windows.
Christian Buhn | TrustRadius Reviewer

Infrascale Platform

No score
No answers yet
No answers on this topic

Support Rating

Asigra

Asigra 7.5
Based on 6 answers
They respond quickly on your request.They ask for details at the time of logging the support request itself ensuring the first response is not for collecting the basic details only.They refund you the support request if they find it as a functionality issue.They follow up on you to ensure you are satisfied and happy with the response and resolution that they have provided.
Anonymous | TrustRadius Reviewer

Infrascale Platform

Infrascale Platform 9.0
Based on 1 answer
It is the cheapest way to truly protect data and has an amazing support team behind the product. You get what you pay for.
Daniel Cauley | TrustRadius Reviewer

Online Training

Asigra

Asigra 1.0
Based on 1 answer
Anything training past level 1 and level 2 is a waste of time. They do not offer training, just an exam and require you to read 2500 pages of their documentation as their training. They are selling you something which you already have. Training exams are far fetched and cover topics hidden within the documentation. A lot of their documentation does not match across itself. They don't even follow the standard versions Major.Minor.ServicePack.Hotfix. They use the MAJOR.MAJOR.MAJOR.Hotfix method, which doesn't match their documentation.They require you to take training in order to keep your engaged hybrid partnership. If you ask me personally, their training is a scam to make more money.
Stephen Sifers | TrustRadius Reviewer

Infrascale Platform

No score
No answers yet
No answers on this topic

Implementation Rating

Asigra

Asigra 1.2
Based on 3 answers
Quick to install, easy to create jobs, schedules and retention policies. No large cycles of setting up backup volumes or trash volumes. Retention job itself configures the BLM functionality so you don't need an expertise to handle the BLM module separately.
Anonymous | TrustRadius Reviewer

Infrascale Platform

No score
No answers yet
No answers on this topic

Alternatives Considered

Asigra

I would say that it has the same functionality as the three mentioned above in their respective fields (might have a bit less than some of them) but Asigra offers all of this and more so if you are looking for a single backup solution across the entire firm then Asigra is the much better choice
Njaal Michelsen | TrustRadius Reviewer

Infrascale Platform

I'll state up front that our VAR pushed us to Infrascale as they fully manage this particular choice/vendor for us. I manage the system itself, so I did have final approval. Between Axcient and Infrascale—they do exactly the same thing. I can say this about Axcient, their tech support was excellent. I haven't had cause to contact Infrascale support just yet, so no comment. Regarding Code42, this is one of those "less expensive" options I mentioned earlier. This is a super stable platform that provides straight backup (File/Folder), but not for virtual environments.
Vin Campbell | TrustRadius Reviewer

Return on Investment

Asigra

  • One of the positive impacts is that the solution allows us to free up IT resources to focus on other tasks.
  • Asigra has one of the best channel partner programs I have come across.
  • This product is one of the few backup solutions that I've worked with that doesn't require an agent installed on the target device, making it easier to deploy to new devices.
Mauro Carrillo | TrustRadius Reviewer

Infrascale Platform

  • Peace of mind: our entire virtual environment is backed up both onsite and offsite
  • As stated, it is pricey. Since we haven't needed to do anything more than basic file restores, ROI is hard to measure. A full restore of a virtual server immediately would be priceless. So, on that note, ROI is good.
Vin Campbell | TrustRadius Reviewer

Pricing Details

Asigra

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Infrascale Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Asigra
9.0
Infrascale Platform
8.0

Likelihood to Renew

Asigra
8.5
Infrascale Platform

Usability

Asigra
8.0
Infrascale Platform
10.0

Reliability and Availability

Asigra
8.8
Infrascale Platform

Support Rating

Asigra
7.5
Infrascale Platform
9.0

In-Person Training

Asigra
4.5
Infrascale Platform

Online Training

Asigra
1.0
Infrascale Platform

Implementation Rating

Asigra
1.2
Infrascale Platform

Scalability

Asigra
4.5
Infrascale Platform

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