AskNicely vs. Plerdy

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AskNicely
Score 10.0 out of 10
N/A
AskNicely in New Zealand offers their software application as a means of collecting real-time feedback from customers, touting integration with the CRM and automated workflows, the ability to integrate interaction data from popular tools and channels (e.g. Slack, Intercom, etc.), and boasting a satisfactory survey response rate superior to other survey tools.N/A
Plerdy
Score 9.0 out of 10
N/A
Plerdy is a set of tools for website UX, SEO and CRO improvement. Today in Plerdy are available: - Website Heatmap tools. A click heatmap is a tool that shows how users behave when they visit a web page. This data reflects the most often clicked elements, scroll depth, popular parts of the page, and click sequence. - Session Recordings. With such videos, users can see how visitors navigate and replay their important decisions to notice every move and…
$0
2000 pageviews per day
Pricing
AskNicelyPlerdy
Editions & Modules
No answers on this topic
FREE
$0.00
2000 pageviews per day
GROW
$29.00
10000 pageviews per day
BUSINESS
$59.00
25000 pageviews per day
PREMIUM
$99.00
50000 pageviews per day
Offerings
Pricing Offerings
AskNicelyPlerdy
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$29 10000 pageviews
Additional Details
More Pricing Information
Features
AskNicelyPlerdy
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
AskNicely
8.2
26 Ratings
5% above category average
Plerdy
-
Ratings
Survey templates8.526 Ratings00 Ratings
Themes7.921 Ratings00 Ratings
Custom logo/branding8.324 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
AskNicely
8.7
24 Ratings
1% above category average
Plerdy
-
Ratings
Changes to live survey8.819 Ratings00 Ratings
Question design help8.721 Ratings00 Ratings
Multiple question types8.514 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
AskNicely
7.9
19 Ratings
5% below category average
Plerdy
-
Ratings
Survey logic flexibility7.919 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
AskNicely
8.4
25 Ratings
2% above category average
Plerdy
-
Ratings
Response tracking8.925 Ratings00 Ratings
Data export8.522 Ratings00 Ratings
Standard reports8.323 Ratings00 Ratings
Custom reports7.918 Ratings00 Ratings
Analytics8.420 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
AskNicely
8.8
20 Ratings
5% above category average
Plerdy
-
Ratings
Access controls8.918 Ratings00 Ratings
Compliance8.715 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
AskNicely
8.4
14 Ratings
4% above category average
Plerdy
-
Ratings
Vendor-offered crowdsourcing8.15 Ratings00 Ratings
Respondent restrictions8.613 Ratings00 Ratings
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User Ratings
AskNicelyPlerdy
Likelihood to Recommend
8.9
(26 ratings)
8.9
(2 ratings)
User Testimonials
AskNicelyPlerdy
Likelihood to Recommend
AskNicely
AskNicely is well suited for surveying customers about how they are feeling about your product. This can be their overall feeling or after they have taken a certain action. E.g. used a particular feature. It's not designed for getting through customer feedback, rather gauging satisfaction. You will need to follow up with other survey methods for detailed feedback.
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Plerdy
I wanted to show different popup form based on user country and thanx to Plerdy they have a feature to show popup based on user location Easy interpretation of Google Search Console was in my need and with Plerdy I achived it within few minutes
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Pros
AskNicely
  • NPS Surveys - Easy to access and use and branded for our company.
  • Analytics - AskNicely provides simple and robust analytics for identifying trends in data.
  • Workflows - AskNicely uniquely provides automated workflows in response to NPS results. This means teams like customer success and marketing can spend less time reacting and researching and more time working to create programs that drive more business and improve our customer experience.
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Plerdy
  • Heat maps - allows me to see where clients websites are being clicked
  • Analytics - provides insights
  • User Interaction
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Cons
AskNicely
  • Integrations could always be another but they do a nice job getting Asknicely and CRM’s talking nicely to one another
  • I’d like to see more resources on how to take small businesses to the next level of CX execution using NPS and AskNicely
  • More, not fewer plan options
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Plerdy
  • Overall UI is kind of bit old but easy to navigate
  • While create form I found little difficulty to publish it
  • Should integrate with more email marketing software
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Alternatives Considered
AskNicely
We are still evaluating SurveyMonkey against AskNicely, but initial results would seem to favor the latter. For ease-of-use, flexibility, and easily accessible analytics, AskNicely wins on all counts. Both have robust outreach engines, and there are limitations and pros/cons on each application. It is at least a very competitive match up, and I would hesitate to besmirch one tool over the other. SurveyMonkey users would benefit from giving AskNicely a once-over, though.
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Plerdy
With Flodesk I experienced delays in the loading time of the popup forms, and there were instances where the forms did not load at all on my website. Additionally, I found the design options for the forms to be somewhat limited.
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Return on Investment
AskNicely
  • Ask Nicely is just for internal use and we don't monitor it in relevance to GMV
  • Ask Nicely is a good way to provide quantifiable goals in customer service which is often qualitative
  • Ask Nicely is a great way to follow up with all customers who have not had a good experience
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Plerdy
  • Being able to see where my own efforts are paying off or struggling
  • Being able to see where my clients websites are doing well or struggling
  • Overall has provided insight!
Read full review
ScreenShots

Plerdy Screenshots

Screenshot of Screenshot of Screenshot of Plerdy Dynamic HeatmapScreenshot of Plerdy HeatmapScreenshot of Plerdy Heatmap StatsScreenshot of Plerdy Heatmap Report