What users are saying about
281 Ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 4.7 out of 101
281 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.5 out of 101

Likelihood to Recommend

AspDotNetStorefront

If you need a tool to manage a website, this is a good place to start. If you aren't ready for something of this caliber it might not be meant for your business. It's a stepping stone and you need to be ready to learn and it may require a bit more attention.
Donovan Farmer profile photo

Brightpearl

Brightpearl is very well suited for small-medium companies that are growing quickly and need a way to improve their operational systems and functionality to handle increasing volume of orders. Particularly if you use multiple SKUs, sales channels, and/or warehouses, the features offered by Brightpearl are excellently well suited to handle these types of needs. I don't believe Brightpearl would be very applicable for very small companies with a small number of SKUs, as many of the features offered would be unnecessary and underutilized.
Joel Graham profile photo

Feature Rating Comparison

Online Storefront

AspDotNetStorefront
8.7
Brightpearl
Product catalog & listings
AspDotNetStorefront
8.0
Brightpearl
Product management
AspDotNetStorefront
8.0
Brightpearl
Bulk product upload
AspDotNetStorefront
10.0
Brightpearl
Branding
AspDotNetStorefront
7.0
Brightpearl
Mobile storefront
AspDotNetStorefront
8.0
Brightpearl
Product variations
AspDotNetStorefront
8.0
Brightpearl
Website integration
AspDotNetStorefront
10.0
Brightpearl
Visual customization
AspDotNetStorefront
9.0
Brightpearl
CMS
AspDotNetStorefront
10.0
Brightpearl

Online Shopping Cart

AspDotNetStorefront
8.0
Brightpearl
Abandoned cart recovery
AspDotNetStorefront
7.0
Brightpearl
Checkout user experience
AspDotNetStorefront
9.0
Brightpearl

Online Payment System

AspDotNetStorefront
10.0
Brightpearl
eCommerce security
AspDotNetStorefront
10.0
Brightpearl

eCommerce Marketing

AspDotNetStorefront
9.0
Brightpearl
Promotions & discounts
AspDotNetStorefront
10.0
Brightpearl
Personalized recommendations
AspDotNetStorefront
9.0
Brightpearl
SEO
AspDotNetStorefront
8.0
Brightpearl

eCommerce Business Management

AspDotNetStorefront
10.0
Brightpearl
Order processing
AspDotNetStorefront
10.0
Brightpearl
Inventory management
AspDotNetStorefront
10.0
Brightpearl
Shipping
AspDotNetStorefront
10.0
Brightpearl
Custom functionality
AspDotNetStorefront
10.0
Brightpearl

Pros

AspDotNetStorefront

  • Tons of reporting tools
  • Easy to navigate
  • Multiple user profiles
Donovan Farmer profile photo

Brightpearl

  • Assigning a cost to each product. We purchase at different costs, and each sale gets allocated a cost from the purchase order.
  • Audit trail - Each product has a full audit trail with references. Each addition comes with a linked purchase order, each subtraction comes with a linked sales order, and each transfer has the costs of goods associated.
  • Sales channel aggregation - we sell on multiple sales channels, and the products are in multiple physical warehouses. The sales come through from a variety of reporting methods. Brightpearl assigns each channel its own data, and displays all sales in a central dashboard.
  • Filtering - All products and sales can be filtered by sales channel, location, type, category, warehouse and many others. It provides an invaluable real- time snapshot of inventory allocations.
  • Customer support - In my role as power user and troubleshooter, I am in contact with a support agent on average 3 times a week, and each time they are knowledgeable, responsive, and competent. All questions are answered, and issues are fixed immediately.
  • Warehouse workflow - Sales are consolidated into goods notes, allowing the warehouse to print a consolidated pick list organized by bay, and then print all the packing lists, on which the order items are clearly displayed.
  • Purchasing - POs are made within the system and emailed from the system. They can then be received and allocated from within.
  • Product Organization - Each product can be made with all of its important information, and similar items can be sorted by option value. It's clean and elegant.
Izzy Raskin profile photo

Cons

AspDotNetStorefront

  • Not everyone can navigate easily without training
  • Some reports can be fairly large and take lots of time to download
Donovan Farmer profile photo

Brightpearl

  • Reporting! It is so much better than previous updates, but could still use a bit of extra help to manage teams.
  • Accuracy of accounting, especially VAT. It's usually accurate, but occasionally it gets things wrong.
  • Lack of Sales pipeline, although strictly speaking Brightpearl isn't designed to do this in the first place! It would just be a nice add on.
James Ewens profile photo

Likelihood to Renew

AspDotNetStorefront

No score
No answers yet
No answers on this topic

Brightpearl

Brightpearl 8.2
Based on 12 answers
Brightpearl has proved to work out for our company and we have no need or intention to let it go. Rather we intend to build on what we've accomplished and it will no doubt help us scale our business and meet our ambitions.
Chris Metropulos profile photo

Usability

AspDotNetStorefront

No score
No answers yet
No answers on this topic

Brightpearl

Brightpearl 7.4
Based on 6 answers
Brightpearl can be a little confusing to begin with, there are a lot of options to look through and working out the intricacies takes some time depending on what you would like to be able to do on it and what your account is set up to do. It is however very thorough and once you can work your way around it most of the functions are fairly simple to use and very detailed.
Dan Thomas profile photo

Reliability and Availability

AspDotNetStorefront

No score
No answers yet
No answers on this topic

Brightpearl

Brightpearl 10.0
Based on 1 answer
Brightpearl is always easily accessibly anywhere that you can find an internet source. I have checked our stock levels when we have been off site at Ham Rally's at home and on my way home or to work if needs be. That is probably one of the best features of this system.
Dan Thomas profile photo

Performance

AspDotNetStorefront

No score
No answers yet
No answers on this topic

Brightpearl

Brightpearl 9.0
Based on 1 answer
Brightpearl performs very well and integrates very well with our Metapak packing and despatch system. IT also intergrates very well with Amazon and we have used Ebay although there have been complications with Ebay and stock levels. We use Ebay mostly for second hand items of which we only have one so have skipped using Brighpearl for these products.
Dan Thomas profile photo

Support

AspDotNetStorefront

No score
No answers yet
No answers on this topic

Brightpearl

Brightpearl 7.6
Based on 133 answers
The few times I have spoken with the Brightpearl support team they were very helpful and very quick to answer any of the questions I had. They worked quickly and efficiently to solve any of our problems to get us back to working, generating new sales and moving product out the door.
Daniel Ewers profile photo

In-Person Training

AspDotNetStorefront

No score
No answers yet
No answers on this topic

Brightpearl

Brightpearl 1.0
Based on 1 answer
No in house training was given.
Dan Thomas profile photo

Online Training

AspDotNetStorefront

No score
No answers yet
No answers on this topic

Brightpearl

Brightpearl 7.0
Based on 1 answer
The online training was very helpful in the areas we were shown and was implemented very well via a Skype call and an presentation done via the internet. However it was not thorough enough for all of our needs in certain areas. More training in person on site would have been very helpful.
Dan Thomas profile photo

Implementation

AspDotNetStorefront

No score
No answers yet
No answers on this topic

Brightpearl

Brightpearl 6.5
Based on 104 answers
It's taken around a year to reach the stage we're at now, which has been a long and hard slog. Partially because not everyone here took part in training when they should have but also because there's a lot of information to take onboard.
Gary Murray profile photo

Alternatives Considered

AspDotNetStorefront

More customization and ability to work with web designers make it an easy tool to manage projects and promote growth of your store front. It may not be as user friendly as others but it has more flexibility by far.
Donovan Farmer profile photo

Brightpearl

Brightpearl was the only system we could find which didn't require PS and £10ks to implement. The other systems we looked at did invoicing, quoting and accounting very well, but not in one pane of glass. Brightpearl gives us what we need today and we hope, with further development, it will step up to the API and reporting challenges we are looking to address in the future.
Scott Dobson profile photo

Scalability

AspDotNetStorefront

No score
No answers yet
No answers on this topic

Brightpearl

Brightpearl 6.8
Based on 5 answers
Brightpearl works fairly well under high stress conditions, we can have multiple people using the system at once in several different ways and this allows us to complete all of the running of the business smoothly. Sales can be put into the system while the despatch team prepares the goods to be sent out, and the accountants check and process payments while management sees to ordering in new stock swiftly.
Dan Thomas profile photo

Return on Investment

AspDotNetStorefront

  • Easy to use customer service tools
  • Invaluable reporting abilities
  • Tier users makes it easy to manage employees
Donovan Farmer profile photo

Brightpearl

  • Faster lead conversion. We're able to get all/most orders out same day with this system.
  • Employee efficiency has gone up tenfold. Sales/client service teams are able to find customers quickly in the system and add new customers very quickly.
  • The ability to work with Magento. Our on-line orders move seamlessly through Brightpearl.
Will Thompson profile photo

Pricing Details

AspDotNetStorefront

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Brightpearl

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Add comparison