What users are saying about
280 Ratings
5 Ratings
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Score 6.2 out of 101
280 Ratings
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Score 7.4 out of 101

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Likelihood to Recommend

AspDotNetStorefront

If you need a tool to manage a website, this is a good place to start. If you aren't ready for something of this caliber it might not be meant for your business. It's a stepping stone and you need to be ready to learn and it may require a bit more attention.
Donovan Farmer profile photo

Brightpearl

Brightpearl is very well suited for small-medium companies that are growing quickly and need a way to improve their operational systems and functionality to handle increasing volume of orders. Particularly if you use multiple SKUs, sales channels, and/or warehouses, the features offered by Brightpearl are excellently well suited to handle these types of needs. I don't believe Brightpearl would be very applicable for very small companies with a small number of SKUs, as many of the features offered would be unnecessary and underutilized.
Joel Graham profile photo

Feature Rating Comparison

Online Storefront

AspDotNetStorefront
8.7
Brightpearl
Product catalog & listings
AspDotNetStorefront
8.0
Brightpearl
Product management
AspDotNetStorefront
8.0
Brightpearl
Bulk product upload
AspDotNetStorefront
10.0
Brightpearl
Branding
AspDotNetStorefront
7.0
Brightpearl
Mobile storefront
AspDotNetStorefront
8.0
Brightpearl
Product variations
AspDotNetStorefront
8.0
Brightpearl
Website integration
AspDotNetStorefront
10.0
Brightpearl
Visual customization
AspDotNetStorefront
9.0
Brightpearl
CMS
AspDotNetStorefront
10.0
Brightpearl

Online Shopping Cart

AspDotNetStorefront
8.0
Brightpearl
Abandoned cart recovery
AspDotNetStorefront
7.0
Brightpearl
Checkout user experience
AspDotNetStorefront
9.0
Brightpearl

Online Payment System

AspDotNetStorefront
10.0
Brightpearl
eCommerce security
AspDotNetStorefront
10.0
Brightpearl

eCommerce Marketing

AspDotNetStorefront
9.0
Brightpearl
Promotions & discounts
AspDotNetStorefront
10.0
Brightpearl
Personalized recommendations
AspDotNetStorefront
9.0
Brightpearl
SEO
AspDotNetStorefront
8.0
Brightpearl

eCommerce Business Management

AspDotNetStorefront
10.0
Brightpearl
Order processing
AspDotNetStorefront
10.0
Brightpearl
Inventory management
AspDotNetStorefront
10.0
Brightpearl
Shipping
AspDotNetStorefront
10.0
Brightpearl
Custom functionality
AspDotNetStorefront
10.0
Brightpearl

Pros

  • Tons of reporting tools
  • Easy to navigate
  • Multiple user profiles
Donovan Farmer profile photo
  • Organizing Client Information.
  • Key component to a successful marketing campaign
  • Simplify the order process
Daniel Ewers profile photo

Cons

  • Not everyone can navigate easily without training
  • Some reports can be fairly large and take lots of time to download
Donovan Farmer profile photo
  • Inventory management.
  • Purchasing.
  • Filtering for orders.
Daniel Ewers profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Brightpearl8.2
Based on 12 answers
Brightpearl has proved to work out for our company and we have no need or intention to let it go. Rather we intend to build on what we've accomplished and it will no doubt help us scale our business and meet our ambitions.
Chris Metropulos profile photo

Usability

No score
No answers yet
No answers on this topic
Brightpearl7.4
Based on 6 answers
Brightpearl can be a little confusing to begin with, there are a lot of options to look through and working out the intricacies takes some time depending on what you would like to be able to do on it and what your account is set up to do. It is however very thorough and once you can work your way around it most of the functions are fairly simple to use and very detailed.
Dan Thomas profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Brightpearl10.0
Based on 1 answer
Brightpearl is always easily accessibly anywhere that you can find an internet source. I have checked our stock levels when we have been off site at Ham Rally's at home and on my way home or to work if needs be. That is probably one of the best features of this system.
Dan Thomas profile photo

Performance

No score
No answers yet
No answers on this topic
Brightpearl9.0
Based on 1 answer
Brightpearl performs very well and integrates very well with our Metapak packing and despatch system. IT also intergrates very well with Amazon and we have used Ebay although there have been complications with Ebay and stock levels. We use Ebay mostly for second hand items of which we only have one so have skipped using Brighpearl for these products.
Dan Thomas profile photo

Support

No score
No answers yet
No answers on this topic
Brightpearl7.5
Based on 133 answers
Brightpearl is great for customer support. Highly recommended. Their support ticket system is fairly quick meaning you get responses to your queries fast and without delay. Also, their Gold Support for the first year is vital I would say! Definitely recommended. Please don't underestimate the need for support in your first year!
Gary Murray profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Brightpearl1.0
Based on 1 answer
No in house training was given.
Dan Thomas profile photo

Online Training

No score
No answers yet
No answers on this topic
Brightpearl7.0
Based on 1 answer
The online training was very helpful in the areas we were shown and was implemented very well via a Skype call and an presentation done via the internet. However it was not thorough enough for all of our needs in certain areas. More training in person on site would have been very helpful.
Dan Thomas profile photo

Implementation

No score
No answers yet
No answers on this topic
Brightpearl6.5
Based on 104 answers
I was not involved, I think there are things to be improved upon but not sure if it was the way it was set up or BrightPearl.
Susie Sebastian profile photo

Alternatives Considered

More customization and ability to work with web designers make it an easy tool to manage projects and promote growth of your store front. It may not be as user friendly as others but it has more flexibility by far.
Donovan Farmer profile photo
We looked at various programs. Some were too big/costly and scary looking to use. Some seemed too simple and not potentially able to do more if things got busy. Brightpearl seemed like good value for money for what it can do and offer versus other systems, as well as being able to work on Macs and PCs. It had lots of intelligent features which seemed just made for our type of business. Not all programs had these features all in one package, plus its ability to link and integrate made it a no-brainer.
Jackie Piper profile photo

Scalability

No score
No answers yet
No answers on this topic
Brightpearl6.6
Based on 5 answers
Brightpearl works fairly well under high stress conditions, we can have multiple people using the system at once in several different ways and this allows us to complete all of the running of the business smoothly. Sales can be put into the system while the despatch team prepares the goods to be sent out, and the accountants check and process payments while management sees to ordering in new stock swiftly.
Dan Thomas profile photo

Return on Investment

  • Easy to use customer service tools
  • Invaluable reporting abilities
  • Tier users makes it easy to manage employees
Donovan Farmer profile photo
  • We couldn't run our business without it (or something similar)!
Russ Mellor profile photo

Pricing Details

AspDotNetStorefront

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AspDotNetStorefront Editions & Modules
AspDotNetStorefront
Additional Pricing Details

Brightpearl

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Brightpearl Editions & Modules
Brightpearl
Edition
Entry
$3751
Growth
$6002
High Growth
$1,0003
1. Up to 1,000 orders per month
2. Up to 5,000 orders per month
3. Up to 25,000 orders per month
Additional Pricing Details