AspDotNetStorefront vs Digital River Global Commerce

• Tons of reporting tools
• Easy to navigate
• Multiple user profiles

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• Digital River's email marketing arm has always been top notch. They are very connected with their customers, quick to alert us to any problems they are experiencing and respond if we bring something to their attention.
• The Global Commerce platform has grown leaps and bounds in the last few years. Its great having a cloud based ecommerce platform that can be accessed securely from any computer in the world.
• Worldwide payments continues to be a Digital River strong point. They are continually investigating and and doing the work necessary to new countries and locales to their platform.

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• Not everyone can navigate easily without training
• Some reports can be fairly large and take lots of time to download

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• Their flexibility and customizability are lacking. Changes to our cart or store require a lot of lead time discussions and development time.
• They have many strange UI implementations for things. One search bar is a wildcard match, while another is a string match. One setting might break your product, or be editable once, but you cannot change it after that one time.

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• Easy to use customer service tools
• Invaluable reporting abilities
• Tier users makes it easy to manage employees

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• Definitely positive impact in local markets
• Positive impact in email marketing
• Some positive experience with tailoring it for our business objectives

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