Aspect Unified IP vs. Call Center Studio
Aspect Unified IP vs. Call Center Studio
Product | Rating | Most Used By | Product Summary | Starting Price |
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Aspect Unified IP | N/A | Aspect Software headquartered in Massachusetts offers Aspect Unified UP, a call center solution for enterprise contact centers. It supports an omnichannel customer experience across voice, email, chat, SMS, IM, and social channels. | N/A | |
Call Center Studio | N/A | Call Center Studio is a call center built on Google, a secure and stable system with what the vendor describes as industry best reporting. For companies running a call center operation that are frustrated with the high cost, complexity and difficulty of the conventional systems, Call Center Studio provides a web-based, pay-as-you-go solution running on Google. It is a full-featured enterprise grade system and includes Google’s new Dialogflow and Speech API. Call Center Studio is designed… | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Aspect Unified IP | Call Center Studio | |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Aspect Unified IP | Call Center Studio | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Aspect Unified IP | Call Center Studio | |
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Likelihood to Recommend | 7.0 (4 ratings) | 9.0 (2 ratings) |
Likelihood to Renew | 7.0 (1 ratings) | - (0 ratings) |
Aspect Unified IP | Call Center Studio | |
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Likelihood to Recommend | Alvaria, Inc (Aspect Software + Noble Systems) | Call Center Studio |
Pros | Alvaria, Inc (Aspect Software + Noble Systems) | Call Center Studio |
Cons | Alvaria, Inc (Aspect Software + Noble Systems) | Call Center Studio |
Likelihood to Renew | Alvaria, Inc (Aspect Software + Noble Systems) | Call Center Studio No answers on this topic |
Alternatives Considered | Alvaria, Inc (Aspect Software + Noble Systems) | Call Center Studio |
Return on Investment | Alvaria, Inc (Aspect Software + Noble Systems) | Call Center Studio |
ScreenShots | Call Center Studio Screenshots |