Aspect Unified IP vs. Sharpen Contact Center Platform
Aspect Unified IP vs. Sharpen Contact Center Platform
Product | Rating | Most Used By | Product Summary | Starting Price |
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Aspect Unified IP | N/A | Aspect Software headquartered in Massachusetts offers Aspect Unified UP, a call center solution for enterprise contact centers. It supports an omnichannel customer experience across voice, email, chat, SMS, IM, and social channels. | N/A | |
Sharpen Contact Center Platform | N/A | Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences, from the company of the same name in Indianapolis. The contact center software is presented as an ideal for mid-size to enterprise businesses. Designed for agent productivity and efficiency, it's a solution for both customer support to outbound sales teams. | $130 per user/month |
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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Aspect Unified IP | Sharpen Contact Center Platform | |
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Aspect Unified IP | Sharpen Contact Center Platform | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Aspect Unified IP | Sharpen Contact Center Platform | |
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Likelihood to Recommend | 7.0 (4 ratings) | - (0 ratings) |
Likelihood to Renew | 7.0 (1 ratings) | - (0 ratings) |
Aspect Unified IP | Sharpen Contact Center Platform | |
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Likelihood to Recommend | Alvaria, Inc (Aspect Software + Noble Systems) | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Pros | Alvaria, Inc (Aspect Software + Noble Systems) | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Cons | Alvaria, Inc (Aspect Software + Noble Systems) | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Likelihood to Renew | Alvaria, Inc (Aspect Software + Noble Systems) | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Alternatives Considered | Alvaria, Inc (Aspect Software + Noble Systems) | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Return on Investment | Alvaria, Inc (Aspect Software + Noble Systems) | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
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