Aspect Unified IP vs. TELUSCloud Contact Center
Aspect Unified IP vs. TELUSCloud Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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Aspect Unified IP | N/A | Aspect Software headquartered in Massachusetts offers Aspect Unified UP, a call center solution for enterprise contact centers. It supports an omnichannel customer experience across voice, email, chat, SMS, IM, and social channels. | N/A | |
TELUS Cloud Contact Center (TC3) | N/A | TELUS Cloud Contact Center (TC3) is a hosted, on-demand, multi-tenant omnichannel contact center solution based on Cisco’s Hosted Collaboration platform - an end-to-end, fully managed, enterprise grade solution that allows entities to focus on their core business while leveraging TELUS International's CX expertise. TELUS International is the company formed from Xavient Digital, after that company's acquisition by TELUS in 2018. | N/A |
Aspect Unified IP | TELUSCloud Contact Center | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Aspect Unified IP | TELUSCloud Contact Center | |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Aspect Unified IP | TELUSCloud Contact Center | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Aspect Unified IP | TELUSCloud Contact Center | |
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Likelihood to Recommend | 7.0 (4 ratings) | 8.0 (1 ratings) |
Likelihood to Renew | 7.0 (1 ratings) | - (0 ratings) |
Aspect Unified IP | TELUSCloud Contact Center | |
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Likelihood to Recommend | Alvaria, Inc (Aspect Software + Noble Systems) | TELUS International |
Pros | Alvaria, Inc (Aspect Software + Noble Systems) | TELUS International |
Cons | Alvaria, Inc (Aspect Software + Noble Systems) | TELUS International |
Likelihood to Renew | Alvaria, Inc (Aspect Software + Noble Systems) | TELUS International No answers on this topic |
Alternatives Considered | Alvaria, Inc (Aspect Software + Noble Systems) | TELUS International |
Return on Investment | Alvaria, Inc (Aspect Software + Noble Systems) | TELUS International |
ScreenShots |