Alvaria Workforce vs. Cornerstone OnDemand

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alvaria Workforce
Score 7.4 out of 10
N/A
Alvaria Workforce (formerly Aspect Workforce Management), is a suite of software which combines call center workforce management with advanced analytics features like call recording, speech analytics, eLearning for training, data sharing for schedule optimization across call center or branch locations, and desktop analytics for monitoring and analyzing discrete actions like employee keystrokes and application usage. The Basic, Advanced, and Enterprise tiers include…N/A
Cornerstone OnDemand
Score 8.2 out of 10
N/A
Cornerstone OnDemand is a cloud-based application for talent management. Cornerstone offers suites for recruiting, training, performance monitoring and planning, learning, and HR data management. It is scaled for enterprises.N/A
Pricing
Alvaria WorkforceCornerstone OnDemand
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Alvaria WorkforceCornerstone OnDemand
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
Alvaria WorkforceCornerstone OnDemand
Top Pros
Top Cons
Features
Alvaria WorkforceCornerstone OnDemand
Onboarding
Comparison of Onboarding features of Product A and Product B
Alvaria Workforce
-
Ratings
Cornerstone OnDemand
8.2
132 Ratings
11% above category average
New hire portal00 Ratings8.369 Ratings
Manager tracking tools00 Ratings8.0114 Ratings
Compliance tracking and reporting00 Ratings8.4125 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Alvaria Workforce
-
Ratings
Cornerstone OnDemand
8.3
114 Ratings
13% above category average
Corporate goal setting00 Ratings8.095 Ratings
Subordinate goal setting00 Ratings8.398 Ratings
Individual goal setting00 Ratings8.8106 Ratings
Line-of sight-visibility00 Ratings8.194 Ratings
Performance tracking00 Ratings8.1109 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Alvaria Workforce
-
Ratings
Cornerstone OnDemand
7.8
119 Ratings
13% above category average
Performance plans00 Ratings8.193 Ratings
Plan weighting00 Ratings7.480 Ratings
Manager note taking00 Ratings7.969 Ratings
Performance improvement plans00 Ratings7.781 Ratings
Review status tracking00 Ratings8.396 Ratings
Rater nomination workflow00 Ratings7.664 Ratings
Review reminders00 Ratings8.293 Ratings
Workflow restrictions00 Ratings7.485 Ratings
Multiple review frequency00 Ratings7.082 Ratings
Reporting00 Ratings8.1113 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Alvaria Workforce
-
Ratings
Cornerstone OnDemand
9.1
58 Ratings
24% above category average
Create succession plans/pools00 Ratings8.449 Ratings
Candidate ranking00 Ratings9.349 Ratings
Candidate search00 Ratings9.352 Ratings
Candidate development00 Ratings9.249 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Alvaria Workforce
-
Ratings
Cornerstone OnDemand
8.6
66 Ratings
16% above category average
Job Requisition Management00 Ratings8.745 Ratings
Company Website Posting00 Ratings8.841 Ratings
Publish to Social Media00 Ratings8.738 Ratings
Job Search Site Posting00 Ratings8.638 Ratings
Customized Application Form00 Ratings8.740 Ratings
Resume Management00 Ratings8.743 Ratings
Duplicate Candidate Prevention00 Ratings8.840 Ratings
Candidate Search00 Ratings8.641 Ratings
Applicant Tracking00 Ratings8.841 Ratings
Collaboration00 Ratings8.836 Ratings
Task Creation and Delegation00 Ratings8.638 Ratings
Email Templates00 Ratings8.359 Ratings
User Permissions00 Ratings8.360 Ratings
Notifications and Alerts00 Ratings8.355 Ratings
Reporting00 Ratings8.363 Ratings
Learning Management
Comparison of Learning Management features of Product A and Product B
Alvaria Workforce
-
Ratings
Cornerstone OnDemand
7.5
187 Ratings
6% above category average
Course authoring00 Ratings5.6138 Ratings
Course catalog or library00 Ratings8.4185 Ratings
Player/Portal00 Ratings7.8172 Ratings
Learning content00 Ratings8.2147 Ratings
Mobile friendly00 Ratings7.9135 Ratings
Progress tracking & certifications00 Ratings7.4168 Ratings
Assignments00 Ratings7.8181 Ratings
Compliance management00 Ratings7.5162 Ratings
Learning administration00 Ratings7.6184 Ratings
Learning reporting & analytics00 Ratings7.7183 Ratings
Social learning00 Ratings6.9116 Ratings
Best Alternatives
Alvaria WorkforceCornerstone OnDemand
Small Businesses
8x8 Contact Center
8x8 Contact Center
Score 7.6 out of 10
Paycor
Paycor
Score 7.3 out of 10
Medium-sized Companies
Eleveo
Eleveo
Score 9.2 out of 10
Darwinbox
Darwinbox
Score 7.9 out of 10
Enterprises
Calabrio Teleopti WFM
Calabrio Teleopti WFM
Score 7.8 out of 10
Oracle Fusion Cloud HCM
Oracle Fusion Cloud HCM
Score 7.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Alvaria WorkforceCornerstone OnDemand
Likelihood to Recommend
9.0
(8 ratings)
8.2
(257 ratings)
Likelihood to Renew
8.6
(5 ratings)
9.9
(37 ratings)
Usability
8.0
(1 ratings)
8.1
(37 ratings)
Availability
-
(0 ratings)
9.0
(5 ratings)
Performance
-
(0 ratings)
9.0
(5 ratings)
Support Rating
8.0
(1 ratings)
6.6
(36 ratings)
In-Person Training
-
(0 ratings)
8.6
(4 ratings)
Online Training
-
(0 ratings)
8.0
(10 ratings)
Implementation Rating
9.0
(1 ratings)
8.0
(10 ratings)
Configurability
-
(0 ratings)
7.3
(115 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.0
(1 ratings)
Ease of integration
-
(0 ratings)
8.5
(3 ratings)
Product Scalability
-
(0 ratings)
9.5
(4 ratings)
Professional Services
-
(0 ratings)
9.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
7.0
(3 ratings)
Vendor pre-sale
-
(0 ratings)
8.9
(3 ratings)
User Testimonials
Alvaria WorkforceCornerstone OnDemand
Likelihood to Recommend
Alvaria, Inc (Aspect Software + Noble Systems)
Easy workforce management tool and the dashboard is well designed with multiple accessible functionalities. This platform allows easy data collection across other project management systems and the analytics which the tool provides are excellent and very reliable project planning and easy scheduling with effective and excellent management functionalities and initial implementing is also an easy process.
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Cornerstone OnDemand
I feel Cornerstone OnDemand is a great solution for companies that have a large amount of compliance training that needs to be assigned and closely tracked. The features of dynamic groups (based on specific user criteria) allows you to target very specific audiences. The assignment functionality gives you great flexibility on when the assignment runs and how often, and also provides many options for due dates (static date or dynamic date - x days from hire date, date assigned, etc.). This has allowed us to have a clear and consistent user experience for both our newly hired employees and our seasoned employees.
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Pros
Alvaria, Inc (Aspect Software + Noble Systems)
  • easy and quick to use- you don't have to waste hours explaining how to use WFM with your employees
  • reliable- multiple employees can be making changes and testing staffing changes without the site crashing
  • easy to balance employee scheduling with your business needs
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Cornerstone OnDemand
  • Automatic recurring assignments are easy to get that refresher training out without needing to assign it fresh each time.
  • Reporting 2.0 makes it easy to write and share your reports with just selected filters. Making it easy for people receiving it to just change what they need to see.
  • Learning Admin Console makes it easy to peek at what is going on in your portal and open up connected reporting when needed.
  • Success Center is a great resource for getting peer answers to questions and learning about the releases and suggesting changes that should be added to the roadmap.
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Cons
Alvaria, Inc (Aspect Software + Noble Systems)
  • The configuration of the system is quite complex and very difficult to administer.
  • Initial training on the product is simply focused on the product and it typically not done using a customers real data. Since many customers do not have a strong background in WFM to begin with, the training should focus more on the fundamental of WFM before it dives into how to use the tool. You have to learn more about how it is best to use the tool for real world environments and not just how to click here and go there.
  • RTA has not been updated in years. It does not offer real-time schedule adherence scores and the reporting is terrible. Reporting is specific to each workspace and you lose data each time you close a workspace.
  • The shrinkage calculator feature that was added a few years ago is a great feature but very difficult to reconcile. If you are not an extreme expert with the very confusing superstate philosophy in eWFM it can be disastrous.
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Cornerstone OnDemand
  • Sometimes finding the right answer to your support question can be a bit more difficult than it should be.
  • I would like to see more OSHA related courses.
  • At times, the administrative interface seems to need to be updated, but the tradeoff honestly might be the absolute rock-solid stability of the platform.
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Likelihood to Renew
Alvaria, Inc (Aspect Software + Noble Systems)
While I support other customers who utilize the software, the response from our customers is over-whelmingly positive. Many customers who have not had any type of workforce management software in the past use spreadsheets to schedule and forecast agents. This can be extremely complicated and a nightmare to control. The time saved by having a product that can quickly complete these functions for you is worth the investment. Also, we have several customers who had no way to track what their agents are doing and have found many problems in their call-center with the software. After rolling out a program where their adherence was tracked and actually 'mattered', they were able to see increased efficency from their agents.
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Cornerstone OnDemand
As long as pricing stays reasonable, we will likely stay with Cornerstone for at least one more contract renewal. It would be a large task to migrate all of our content to a new system. However, the LMS landscape is diversifying with new startups that are showing some real innovation.
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Usability
Alvaria, Inc (Aspect Software + Noble Systems)
Once the initial set up of the software is complete and/or you are familiar with the software, it is easy to use and runs like a dream. However, if you are unfamiliar with the software or have used a competitor's product, some features can seem difficult to learn or get used to.
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Cornerstone OnDemand
Easy to use, easy to learn, lots of support during the learning process. There are a few parts of the system we don't use and I'm hesitant to begin using because other clients have said they're difficult and cumbersome (certifications) or outdated (libraries)
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Reliability and Availability
Alvaria, Inc (Aspect Software + Noble Systems)
No answers on this topic
Cornerstone OnDemand
I haven't really had any major availability problems. The service is practically impeccable but it is true that at times, due to server and latency problems, the application has been slower. But these have been specific issues that have resolved themselves.
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Performance
Alvaria, Inc (Aspect Software + Noble Systems)
No answers on this topic
Cornerstone OnDemand
Pages do not load quickly. Often times any action or selection of a box, drop down, check, pretty much ANY Javascript interaction causes the whole entire page to load/reload/start doing something in the background. This makes a nightmare for having to mass edit courses or upload ILT sessions. It's the one of the archaic web designs they use that really bugs me as an admin and makes working in the portal at times intolerable and insufferable
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Support Rating
Alvaria, Inc (Aspect Software + Noble Systems)
I was impressed with the support I received. There were never any long delays when I had issues and the representatives that I worked with were always patient and eager to fully understand not only my problem but our business processes surrounding the problem.
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Cornerstone OnDemand
Its always important to have support when you are facing problems and when you are the main admin of the organization. Cornerstone Support is very supporting when you have not found the answer in the help guide. its very useful to have a team support to guide you.
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In-Person Training
Alvaria, Inc (Aspect Software + Noble Systems)
No answers on this topic
Cornerstone OnDemand
we use also to admin all our training in person events and sessions. Its easy to admin this kind of trainings and automatize some processes we have. Also de user experience and the integration with other systems helps to the employees to use more. All modules integrated oriented to develop people is the principal reason to have CSOD. The training administration is very complete and allows to automate many processes.
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Online Training
Alvaria, Inc (Aspect Software + Noble Systems)
No answers on this topic
Cornerstone OnDemand
The online modules are pretty good. You can access them at any time, which we have done. You learn a lot in the beginning, but having the ability to retake short lessons when you are working on those items was very helpful.
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Implementation Rating
Alvaria, Inc (Aspect Software + Noble Systems)
Implementation of the software was not difficult but it was tedious for us due to the fact that our processes had not kept up with the times and we had to make a large number of process changes along with setting up the software.
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Cornerstone OnDemand
The implementation was pretty difficult. We felt they (Cornerstone) didn’t properly allocate the resources to complete our implementation in the timetable we wanted.

For example, we worked on Workday and SSO integrations - work that we had specifically contracted for in advance. When we were ready to work on that project, they didn’t have the people ready to help us, so it took a lot longer than necessary. That was my biggest pain point.

The implementation approach we went with was a self-led implementation. We would speak to the implementation manager once per week, and self-trained. We met with implementation manager to discuss issues, review things that we’d learned for 1 hour. We found that wasn’t enough. Other things would come up outside that one hour window that we couldn’t get answers to. We didn’t have anyone to ask about those things and we had to wait to ask during our weekly meeting.

The advantage of the self-led implementation approach was that it was really inexpensive – significantly less than the implementation cost for the other systems that we looked at. I also liked that we could pace ourselves. There were however big roadblocks. We would have to make sure the right resources were available. We had an implementation/project manager with a lot of experience and felt that the person was knowledgeable but missed on a few things.

In hindsight, I would still go with the self-led implementation, but knowing what I know now, I would ask for the integration person to be available more. I would work that into the contract. With single sign-on, we needed deep linking to build direct links through a Single Sign-On tool, e.g. when someone gets an email, it directs them to training. But it has to go through SSO to get them to the correct link. Deep linking wasn’t turned on in our system and they had to activate it. We encountered little things like that – sequencing pre-requisites which were problematic. We tried to troubleshoot ourselves.

I recommend you consider contracting for some extra implementation hours and determine when they are going to be available. Work it into the contract that you have the ability to call tech support during implementation. In addition to weekly implementation meetings, they have technical webexes – 4 every week, but 2 didn’t apply to us – one as we were using SSO. The challenge is they were not always relevant – we had specific questions that didn’t fall into those categories
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Alternatives Considered
Alvaria, Inc (Aspect Software + Noble Systems)
I have used NICE IEX Workforce Management in addition to Aspect Workforce Management, both tools are great at what they do. Aspect however builds its forecast model continuously, adding more information to the model everyday, where are with IEX, the model has to be built each and every time from used selections each week. IEX does not have a historical base model to reference, where Aspect does.
Read full review
Cornerstone OnDemand
The user experience is a lot better than using SumTotal as an admin CSOD makes working easy. Without having workarounds. Reporting is a lot better than both platforms. Reporting in CSOD is complex however easy to manage and create when you understand the data points collected
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Contract Terms and Pricing Model
Alvaria, Inc (Aspect Software + Noble Systems)
No answers on this topic
Cornerstone OnDemand
It is important to be familiar with the terms and annual increases in licenses and other aspects of the contract. I recommend analyzing this from the beginning and the permanence is relevant because Cornerstone updates its modules and brings out new features that may allow you to leave a module to acquire another
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Scalability
Alvaria, Inc (Aspect Software + Noble Systems)
No answers on this topic
Cornerstone OnDemand
It's a great product with some pieces that are set but many things that can be customized as needed for individual needs
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Professional Services
Alvaria, Inc (Aspect Software + Noble Systems)
No answers on this topic
Cornerstone OnDemand
As I have said before, I have no doubt that the services of the Cornerstone sales people were very good. In particular, our salesperson spent a lot of time in contact with us to make the process go smoothly. Perhaps being a large company in some cases the times were slowed down but it is something normal to take into account.
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Return on Investment
Alvaria, Inc (Aspect Software + Noble Systems)
  • The workforce management team was able to decrease the cycle time forecasting, staffing and scheduling staff; resulted in higher employee engagement
  • The scenario based planning enabled us to develop a more accurate call volume forecast thus staffing the contact centers appropriately; approximately $500k savings realized in labor expenses (reduced FTE headcount, while meeting the same level of service level measures)
  • Improved customer experience due to staffing the call center properly (answered 80 percent of our calls within 20 seconds)
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Cornerstone OnDemand
  • We are in the process of trying to increase employee engagement through content expansion. We are in the early stages of this.
  • The Edge Import Tool, in conjunction with Reporting 2.0, has done a great job of helping to automate/semi-automate tasks for huge time savings.
  • Maintaining compliance. Achieved through dynamic/automated groups, assignments, communication, and reporting.
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ScreenShots

Cornerstone OnDemand Screenshots

Screenshot of A personalized, modern user experience and self-service capabilities to engage employees, ensure productivity, and centralize employee dataScreenshot of With Cornerstone Learning, go beyond compliance and training - truly develop an engaged and collaborative workforce.Screenshot of Cornerstone Recruiting takes care of all talent acquisition needs and provides candidates with an amazing experience.Screenshot of With Cornerstone Performance, benchmark your people's performance, align them with your strategy, and provide feedback that matters.Screenshot of Cornerstone HR offers a personalized, modern user experience and self-service capabilities to engage employees, ensure productivity, and centralize employee data.Screenshot of With Content Anytime, quickly deliver hundreds of eLearning courses covering key soft-skills such as communication, time management, leadership, teamwork, and emotional intelligence.