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Top Rated
175 Ratings
23 Ratings
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Score 7.9 out of 101

Kronos Workforce Ready

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Top Rated
175 Ratings
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Score 8.2 out of 101

Likelihood to Recommend

Aspect Workforce Management

I would say Aspect is less appropriate with smaller businesses or businesses with a smaller amount of clients. Aspect is really useful if you have a lot of customers and employees as you have to schedule the employee breaks and time off around the business needs. A lot of smaller businesses don't need that ability since they might not have the demanding customers like a lot of larger companies would have.
No photo available

Kronos Workforce Ready

Administration and accounting for employees to input their hours. As long as an employee can have the training, then they can go in and input their hours. However, Kronos can be slow and it can be confusing without the training needed to input the hours. Otherwise, once you have the training it's very self-explanatory
No photo available

Feature Rating Comparison

Human Resource Management

Aspect Workforce Management
Kronos Workforce Ready
7.3
Employee demographic data
Aspect Workforce Management
Kronos Workforce Ready
7.2
Employment history
Aspect Workforce Management
Kronos Workforce Ready
7.8
Job profiles and administration
Aspect Workforce Management
Kronos Workforce Ready
7.9
Workflow for transfers, promotions, pay raises, etc.
Aspect Workforce Management
Kronos Workforce Ready
7.1
Organizational charting
Aspect Workforce Management
Kronos Workforce Ready
7.6
Organization and location management
Aspect Workforce Management
Kronos Workforce Ready
7.1
Compliance data (COBRA, OSHA, etc.)
Aspect Workforce Management
Kronos Workforce Ready
6.4

Payroll Management

Aspect Workforce Management
Kronos Workforce Ready
7.7
Pay calculation
Aspect Workforce Management
Kronos Workforce Ready
8.1
Support for external payroll vendors
Aspect Workforce Management
Kronos Workforce Ready
7.1
Benefit plan administration
Aspect Workforce Management
Kronos Workforce Ready
7.0
Direct deposit files
Aspect Workforce Management
Kronos Workforce Ready
8.0
Salary revision and increment management
Aspect Workforce Management
Kronos Workforce Ready
8.3

Leave and Attendance Management

Aspect Workforce Management
Kronos Workforce Ready
8.3
Approval workflow
Aspect Workforce Management
Kronos Workforce Ready
7.8
Balance details
Aspect Workforce Management
Kronos Workforce Ready
8.4
Annual carry-forward and encashment
Aspect Workforce Management
Kronos Workforce Ready
8.6

Employee Self Service

Aspect Workforce Management
Kronos Workforce Ready
8.2
View and generate pay and benefit information
Aspect Workforce Management
Kronos Workforce Ready
8.4
Update personal information
Aspect Workforce Management
Kronos Workforce Ready
8.5
View company policy documentation
Aspect Workforce Management
Kronos Workforce Ready
8.1
View job history
Aspect Workforce Management
Kronos Workforce Ready
7.9

Asset Management

Aspect Workforce Management
Kronos Workforce Ready
8.6
Tracking of all physical assets
Aspect Workforce Management
Kronos Workforce Ready
8.6

HR Reporting

Aspect Workforce Management
Kronos Workforce Ready
7.3
Report builder
Aspect Workforce Management
Kronos Workforce Ready
7.6
Pre-built reports
Aspect Workforce Management
Kronos Workforce Ready
7.0

Onboarding

Aspect Workforce Management
Kronos Workforce Ready
7.7
New hire portal
Aspect Workforce Management
Kronos Workforce Ready
7.9
Manager tracking tools
Aspect Workforce Management
Kronos Workforce Ready
7.5

Performance and Goals

Aspect Workforce Management
Kronos Workforce Ready
8.1
Individual goal setting
Aspect Workforce Management
Kronos Workforce Ready
8.0
Performance tracking
Aspect Workforce Management
Kronos Workforce Ready
8.1

Performance Management

Aspect Workforce Management
Kronos Workforce Ready
7.7
Performance plans
Aspect Workforce Management
Kronos Workforce Ready
7.8
Performance improvement plans
Aspect Workforce Management
Kronos Workforce Ready
7.3
Review status tracking
Aspect Workforce Management
Kronos Workforce Ready
7.6
Review reminders
Aspect Workforce Management
Kronos Workforce Ready
7.7
Multiple review frequency
Aspect Workforce Management
Kronos Workforce Ready
7.8

Succession Planning

Aspect Workforce Management
Kronos Workforce Ready
8.3
Create succession plans/pools
Aspect Workforce Management
Kronos Workforce Ready
8.3

Recruiting / ATS

Aspect Workforce Management
Kronos Workforce Ready
7.7
Job Requisition Management
Aspect Workforce Management
Kronos Workforce Ready
7.8
Company Website Posting
Aspect Workforce Management
Kronos Workforce Ready
7.7
Publish to Social Media
Aspect Workforce Management
Kronos Workforce Ready
7.6
Job Search Site Posting
Aspect Workforce Management
Kronos Workforce Ready
7.5
Duplicate Candidate Prevention
Aspect Workforce Management
Kronos Workforce Ready
7.3
Applicant Tracking
Aspect Workforce Management
Kronos Workforce Ready
8.3
Notifications and Alerts
Aspect Workforce Management
Kronos Workforce Ready
8.0

Pros

Aspect Workforce Management

  • The tool offers a great deal of flexibility in forecasting approaches. It allows you to track seasonality, growth, day of week factors, arrival patterns, store information on holidays and special events. You have the flexibility to forecast based on historical data or user defined data or a combination.
  • Although somewhat complex to configure initially, the scheduling features are also quite flexible allow you to create schedule scenarios for the most unique situations.
  • There are a great number of reports available in the tool and the tools offers you a variety of different options for pulling the same data making it much easier to analyze and trend. You can also set up routine reports to automatically run and export in a variety of different formats and save to shared drives or even email to specific users.
  • The agent interface "Empower" it also very intuitive making it easy for agents to view their schedules, request time off, participate in shift bids and view their own performance reports.
Wendy Fowler profile photo

Kronos Workforce Ready

  • The hardware is the industry best--we never hear any complaints about the card swipe machines or their usage
  • Easy synchronization with other software platforms like Nortel, NICE WFM and many more
  • User facing portal is simple to use and lets everyone keep up to date on their usage and accruals
Clinton Verley profile photo

Cons

Aspect Workforce Management

  • Some of the features can be difficult for a new user to learn. Once they have them down, the software functions wonderfully; however, the learning curve can be high.
  • While RTA is a great tool to utilize, the look has not changed in a long time. It has an 'old-school' software appearance that does not match the core system.
  • When dealing with huge sets of data (for example, changing schedules for an entire year for many agents), the software can hang for quite a while. While this is not a frequent occurence and can happen with any application, it can be frustrating for some users.
Rachel Honeywood profile photo

Kronos Workforce Ready

  • The tax piece of Kronos was the one thing that has made me slightly regret my decision to use Kronos. We have 7 EINs so we have a lot of taxes to file on a quarterly basis. The BSI system we have to use (which is a third party) is terrible. We have had nothing but problems with it. BSI has some agreement with Kronos that doesn't allow us to speak directly with BSI and it's extremely frustrating. We are on our 5th quarter of filing using the BSI system and are still having issues. This is not much of an automated process and the BSI system seems so far behind Kronos' technology. It's not user-friendly and has definitely caused a lot of issues. If there was one thing I would change about Kronos it would be the tax filing portion. Maybe if we didn't have to use BSI it would be different. The systems I have used in the past have processed our quarterly taxes for us so this was a big change for me.
  • I do not like that the system allows employees to request vacation time that they may not have available. Employees can request time off even if they don't have any vacation available and if their supervisor approves it, it populates in their timecard. I have caught several employees with negative vacation balances in the system. I think it should not allow them to request this time off if they don't have a current balance in the system.
  • When you terminate an employee, their benefits don't automatically terminate. You have to go into each active benefit and put the termination date in or your reports won't be correct. This should be something that automatically occurs once you terminate that employee.
Sarah Eigel, SPHR profile photo

Likelihood to Renew

Aspect Workforce Management

Aspect Workforce Management 8.5
Based on 6 answers
Aspect as a tool and as a company are both great. Working with the Aspect team, will make you feel like you are their most important and only customer. They admit when they are at fault and are willing to offer any assistance they can. We obtained many tools from Aspect as a respected and valued customer.
Jason Reaves profile photo

Kronos Workforce Ready

Kronos Workforce Ready 8.9
Based on 3 answers
We have begun looking for other vendors to supply this products need as Kronos WFR cannot deliver the suite of applications which it should with this product.*6/5/17 Edit - We started the new year with a new application. WFR proved to be unable to correct the errors within the application. We are much happier with the new application as we can use it effectively.
No photo available

Usability

Aspect Workforce Management

Aspect Workforce Management 8.0
Based on 1 answer
Once the initial set up of the software is complete and/or you are familiar with the software, it is easy to use and runs like a dream. However, if you are unfamiliar with the software or have used a competitor's product, some features can seem difficult to learn or get used to.
Rachel Honeywood profile photo

Kronos Workforce Ready

Kronos Workforce Ready 5.0
Based on 4 answers
Kronos is one of the most complex systems I have used. I have not used any other payroll systems before, but it seems like there are always 10 different ways to do the same thing in Kronos. Luckily, Kronos has amazing customer support. When you are dealing with something like payroll you always want to be 100% sure you are doing it right. So things like setting up deductions, third party vendors, etc. is actually pretty easy to do but it's nice to have customer support to verify.
Tiffany Ackerman profile photo

Performance

Aspect Workforce Management

No score
No answers yet
No answers on this topic

Kronos Workforce Ready

Kronos Workforce Ready 6.7
Based on 5 answers
We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
Mary Quade profile photo

Support

Aspect Workforce Management

Aspect Workforce Management 8.0
Based on 1 answer
I was impressed with the support I received. There were never any long delays when I had issues and the representatives that I worked with were always patient and eager to fully understand not only my problem but our business processes surrounding the problem.
No photo available

Kronos Workforce Ready

Kronos Workforce Ready 7.5
Based on 52 answers
Kronos support is great in the ability for a representative to take our needs seriously and respond with care, however, there are times when the need for support was time sensitive (for payroll processing purposes) and the response rate caused us hiccups in our timeline. Our company also has many customized options to our package and company build and at times things were miscommunicated in regards to the builds - this was only in the beginning though and has since been great.
No photo available

Implementation

Aspect Workforce Management

Aspect Workforce Management 9.0
Based on 1 answer
Implementation of the software was not difficult but it was tedious for us due to the fact that our processes had not kept up with the times and we had to make a large number of process changes along with setting up the software.
No photo available

Kronos Workforce Ready

Kronos Workforce Ready 10.0
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

Aspect Workforce Management

One of the primary reason why we selected Aspect eWFM solution was because of the scenario based modeling functionality. In other solutions (such as IEX, Blue Pumpin..etc) this functionality is not available. In our industry it was critical to be able to use scenario based modeling and quickly react the call volume spikes.
FERENC CSATLÓS; MBA, PMP profile photo

Kronos Workforce Ready

We selected Kronos Workforce Ready as it was priced right for what we intended on using it for. We selected them also because we have been using Kronos Workforce Central for manufacturing and it seemed like the right thing to do for consistency in processes for timekeeping. It was a bit of a long implementation but there was a lot of change management for all users, managers, and payroll as well as reporting needs and file transfer requirements from our source system. KWR is well known and we have a good relationship with them as a vendor. We are continuing to look at how to upgrade our Kronos Workforce Central application to make life easier on the manufacturing clerks and hoping to provide them with some new functionality in the process.
Dawn Solomon profile photo

Return on Investment

Aspect Workforce Management

  • Staffing cost
  • Identifying gaps in the day, using intra-days to map out and foresee trouble areas and plan for them
  • Cross functioning teams, using the tools this application has to help manage different LOB's
Roy Huron profile photo

Kronos Workforce Ready

  • Kronos Workforce Ready has had a very positive impact on our organization. We set up notices that go to the managers to alert them if an employee shows up late for work or comes in late after lunch. It also alerts the manager if an employee is approaching overtime hours. This has helped our bottom line greatly.
  • Kronos Workforce Ready has reduced the number of payroll errors and increased productivity by having the timekeeping module flow directly into the payroll module. We used to have them hand send in paper time sheets which we had to key into the old payroll system. That took a lot of time and there was ample opportunity for mistakes.
Kristina Gonzales profile photo

Screenshots

Aspect Workforce Management

Pricing Details

Aspect Workforce Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Kronos Workforce Ready

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

Aspect Workforce Management
8.2
Kronos Workforce Ready
8.1

Likelihood to Renew

Aspect Workforce Management
8.5
Kronos Workforce Ready
8.9

Usability

Aspect Workforce Management
8.0
Kronos Workforce Ready
5.0

Performance

Aspect Workforce Management
Kronos Workforce Ready
6.7

Support

Aspect Workforce Management
8.0
Kronos Workforce Ready
7.5

Implementation

Aspect Workforce Management
9.0
Kronos Workforce Ready
10.0

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