What users are saying about
27 Ratings
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Score 8 out of 100
205 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

Aspect Workforce Management

I would say Aspect is less appropriate with smaller businesses or businesses with a smaller amount of clients. Aspect is really useful if you have a lot of customers and employees as you have to schedule the employee breaks and time off around the business needs. A lot of smaller businesses don't need that ability since they might not have the demanding customers like a lot of larger companies would have.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

Success Factors is really well suited to handling needs of my organization. They've done a good job integrating with our course catalog and making it easy to book courses right from within the application. It falls short in letting managers cascade their objectives easily. When I cascade an objective, the cascaded objective will often inherit comments from my own objective and share them down to my reports - not ideal behavior.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Aspect Workforce Management
SAP SuccessFactors
8.0
Employee demographic data
Aspect Workforce Management
SAP SuccessFactors
7.3
Employment history
Aspect Workforce Management
SAP SuccessFactors
8.3
Job profiles and administration
Aspect Workforce Management
SAP SuccessFactors
7.3
Workflow for transfers, promotions, pay raises, etc.
Aspect Workforce Management
SAP SuccessFactors
7.5
Organizational charting
Aspect Workforce Management
SAP SuccessFactors
8.6
Organization and location management
Aspect Workforce Management
SAP SuccessFactors
8.6
Compliance data (COBRA, OSHA, etc.)
Aspect Workforce Management
SAP SuccessFactors
8.1

Payroll Management

Aspect Workforce Management
SAP SuccessFactors
8.4
Pay calculation
Aspect Workforce Management
SAP SuccessFactors
8.4
Support for external payroll vendors
Aspect Workforce Management
SAP SuccessFactors
7.9
Off-cycle/On-Demand payment
Aspect Workforce Management
SAP SuccessFactors
10.0
Benefit plan administration
Aspect Workforce Management
SAP SuccessFactors
8.3
Direct deposit files
Aspect Workforce Management
SAP SuccessFactors
8.2
Salary revision and increment management
Aspect Workforce Management
SAP SuccessFactors
8.3
Reimbursement management
Aspect Workforce Management
SAP SuccessFactors
7.5

Leave and Attendance Management

Aspect Workforce Management
SAP SuccessFactors
8.9
Approval workflow
Aspect Workforce Management
SAP SuccessFactors
9.2
Balance details
Aspect Workforce Management
SAP SuccessFactors
8.9
Annual carry-forward and encashment
Aspect Workforce Management
SAP SuccessFactors
8.6

Employee Self Service

Aspect Workforce Management
SAP SuccessFactors
8.3
View and generate pay and benefit information
Aspect Workforce Management
SAP SuccessFactors
8.3
Update personal information
Aspect Workforce Management
SAP SuccessFactors
8.4
View company policy documentation
Aspect Workforce Management
SAP SuccessFactors
8.1
Employee recognition
Aspect Workforce Management
SAP SuccessFactors
8.1
View job history
Aspect Workforce Management
SAP SuccessFactors
8.8

Asset Management

Aspect Workforce Management
SAP SuccessFactors
7.5
Tracking of all physical assets
Aspect Workforce Management
SAP SuccessFactors
7.5

HR Reporting

Aspect Workforce Management
SAP SuccessFactors
6.6
Report builder
Aspect Workforce Management
SAP SuccessFactors
6.7
Pre-built reports
Aspect Workforce Management
SAP SuccessFactors
6.4
Ability to combine HR data with external data
Aspect Workforce Management
SAP SuccessFactors
6.7

Onboarding

Aspect Workforce Management
SAP SuccessFactors
7.6
New hire portal
Aspect Workforce Management
SAP SuccessFactors
7.7
Manager tracking tools
Aspect Workforce Management
SAP SuccessFactors
7.1

Performance and Goals

Aspect Workforce Management
SAP SuccessFactors
8.2
Corporate goal setting
Aspect Workforce Management
SAP SuccessFactors
8.2
Individual goal setting
Aspect Workforce Management
SAP SuccessFactors
8.4
Line-of sight-visibility
Aspect Workforce Management
SAP SuccessFactors
8.3
Performance tracking
Aspect Workforce Management
SAP SuccessFactors
8.2

Performance Management

Aspect Workforce Management
SAP SuccessFactors
8.3
Performance plans
Aspect Workforce Management
SAP SuccessFactors
8.1
Performance improvement plans
Aspect Workforce Management
SAP SuccessFactors
7.9
Review status tracking
Aspect Workforce Management
SAP SuccessFactors
8.7
Review reminders
Aspect Workforce Management
SAP SuccessFactors
8.2
Multiple review frequency
Aspect Workforce Management
SAP SuccessFactors
8.7

Succession Planning

Aspect Workforce Management
SAP SuccessFactors
8.2
Create succession plans/pools
Aspect Workforce Management
SAP SuccessFactors
8.3
Candidate ranking
Aspect Workforce Management
SAP SuccessFactors
7.9
Candidate search
Aspect Workforce Management
SAP SuccessFactors
8.5
Candidate development
Aspect Workforce Management
SAP SuccessFactors
8.2

Recruiting / ATS

Aspect Workforce Management
SAP SuccessFactors
5.8
Job Requisition Management
Aspect Workforce Management
SAP SuccessFactors
7.3
Company Website Posting
Aspect Workforce Management
SAP SuccessFactors
7.5
Publish to Social Media
Aspect Workforce Management
SAP SuccessFactors
6.9
Job Search Site Posting
Aspect Workforce Management
SAP SuccessFactors
7.3
Duplicate Candidate Prevention
Aspect Workforce Management
SAP SuccessFactors
6.9
Applicant Tracking
Aspect Workforce Management
SAP SuccessFactors
7.4
Notifications and Alerts
Aspect Workforce Management
SAP SuccessFactors
7.5

Pros

Aspect Workforce Management

  • The tool offers a great deal of flexibility in forecasting approaches. It allows you to track seasonality, growth, day of week factors, arrival patterns, store information on holidays and special events. You have the flexibility to forecast based on historical data or user defined data or a combination.
  • Although somewhat complex to configure initially, the scheduling features are also quite flexible allow you to create schedule scenarios for the most unique situations.
  • There are a great number of reports available in the tool and the tools offers you a variety of different options for pulling the same data making it much easier to analyze and trend. You can also set up routine reports to automatically run and export in a variety of different formats and save to shared drives or even email to specific users.
  • The agent interface "Empower" it also very intuitive making it easy for agents to view their schedules, request time off, participate in shift bids and view their own performance reports.
Wendy Fowler | TrustRadius Reviewer

SAP SuccessFactors

  • Assignment Profile: This is an automated way of assigning courses and activities to users (through user interface configuration or through data feed synchronization).
  • Plateau Reports Designer: A client tool to customize the reports in SAP SuccessFactors Learning, widely used by most of the large organizations.
  • BizX integration: It's a SuccessFactors Business Execution (BizX) platform to connect the talent management and human resource management. It has a comprehensive view of the organization's resources skills, expertise, experience, and competency, etc.
  • Domain, Domain Restrictions and Roles: This is mainly to create an organizational structure and to provide the needed security permissions.
  • Integration with Jam, Skype and WebEx, etc.
Anonymous | TrustRadius Reviewer

Cons

Aspect Workforce Management

  • Some of the features can be difficult for a new user to learn. Once they have them down, the software functions wonderfully; however, the learning curve can be high.
  • While RTA is a great tool to utilize, the look has not changed in a long time. It has an 'old-school' software appearance that does not match the core system.
  • When dealing with huge sets of data (for example, changing schedules for an entire year for many agents), the software can hang for quite a while. While this is not a frequent occurence and can happen with any application, it can be frustrating for some users.
Rachel Honeywood | TrustRadius Reviewer

SAP SuccessFactors

  • The app for ios and android have room for improvement. They are aware of the limitations but amount of access and functionality is not where it needs to be.
  • The homepage of Successfactors takes longer to load and refresh itself. Especially true when viewing employee files. That is partially due to how much information is having to show on the page but it still seems to take more time than usual to show each screen.
  • You can't change the amount of time the homepage will lock you out from inactivity. This might seem minuscule but it causes so many painful re-logins and time wasting effort to login again. There currently isn't an option to change the time before lockout.
Adam Kasten, PHR | TrustRadius Reviewer

Likelihood to Renew

Aspect Workforce Management

Aspect Workforce Management 8.5
Based on 6 answers
Aspect as a tool and as a company are both great. Working with the Aspect team, will make you feel like you are their most important and only customer. They admit when they are at fault and are willing to offer any assistance they can. We obtained many tools from Aspect as a respected and valued customer.
Jason Reaves | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 7.0
Based on 12 answers
Support is still lacking. If we don't have a critical business need where we're looking to license something new, there is no partnership with SuccessFactors. Unless of course you purchase the Platinum Support which we did not. It is difficult for us to take advantage of new functionality when we have professional services fees that will be incurred as a result. We're in a tough economy and our budgets are slim. We don't have wiggle room to add $5k here or $10k there. The overall integration into a total HCM solution is also lacking.
Anonymous | TrustRadius Reviewer

Usability

Aspect Workforce Management

Aspect Workforce Management 8.0
Based on 1 answer
Once the initial set up of the software is complete and/or you are familiar with the software, it is easy to use and runs like a dream. However, if you are unfamiliar with the software or have used a competitor's product, some features can seem difficult to learn or get used to.
Rachel Honeywood | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 8.0
Based on 2 answers
To develop all objectivity of researches.
Anton Smorodin | TrustRadius Reviewer

Support Rating

Aspect Workforce Management

Aspect Workforce Management 8.0
Based on 1 answer
I was impressed with the support I received. There were never any long delays when I had issues and the representatives that I worked with were always patient and eager to fully understand not only my problem but our business processes surrounding the problem.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 6.5
Based on 21 answers
The overall platform could use the updates, so the overall look of it seems more modern. Also, the number of possible customizations could be made more simple to implement. SAP SuccessFactors does have a helpline that is helpful and free. On a positive note, it is beneficial in our performance reviews and recruiting efforts.
Anonymous | TrustRadius Reviewer

Implementation Rating

Aspect Workforce Management

Aspect Workforce Management 9.0
Based on 1 answer
Implementation of the software was not difficult but it was tedious for us due to the fact that our processes had not kept up with the times and we had to make a large number of process changes along with setting up the software.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

No score
No answers yet
No answers on this topic

Alternatives Considered

Aspect Workforce Management

One of the primary reason why we selected Aspect eWFM solution was because of the scenario based modeling functionality. In other solutions (such as IEX, Blue Pumpin..etc) this functionality is not available. In our industry it was critical to be able to use scenario based modeling and quickly react the call volume spikes.
FERENC CSATLÓS; MBA, PMP | TrustRadius Reviewer

SAP SuccessFactors

As a whole, SuccessFactors is tough to beat. It's at its best when all of the modules are working together. There are few competitors that offer the full talent suite.Individually, the quality of the modules can vary. The performance and goal management modules perform well but the recruiting one significantly lags its competitors. The recruiting world has seen a lot of advances in technology over the last few years but these have yet to trickle down into the SuccessFactors module.
Anonymous | TrustRadius Reviewer

Return on Investment

Aspect Workforce Management

  • Staffing cost
  • Identifying gaps in the day, using intra-days to map out and foresee trouble areas and plan for them
  • Cross functioning teams, using the tools this application has to help manage different LOB's
Roy Huron | TrustRadius Reviewer

SAP SuccessFactors

  • Visibility to the organization was an immediate impact and socialized the value of the product immediately.
  • A common and aggregated performance process reduced time and energy spent on quarterly goal setting.
  • Consolidating performance to pay outputs reduced time in some manual audit processes.
Tony Deblauwe | TrustRadius Reviewer

Screenshots

Pricing Details

Aspect Workforce Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP SuccessFactors

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Aspect Workforce Management
8.9
SAP SuccessFactors
7.1

Likelihood to Renew

Aspect Workforce Management
8.5
SAP SuccessFactors
7.0

Usability

Aspect Workforce Management
8.0
SAP SuccessFactors
8.0

Support Rating

Aspect Workforce Management
8.0
SAP SuccessFactors
6.5

Online Training

Aspect Workforce Management
SAP SuccessFactors
8.0

Implementation Rating

Aspect Workforce Management
9.0
SAP SuccessFactors

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