What users are saying about
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Top Rated
1150 Ratings
27 Ratings
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Score 8 out of 100

UKG Pro

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Top Rated
1150 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Aspect Workforce Management

I would say Aspect is less appropriate with smaller businesses or businesses with a smaller amount of clients. Aspect is really useful if you have a lot of customers and employees as you have to schedule the employee breaks and time off around the business needs. A lot of smaller businesses don't need that ability since they might not have the demanding customers like a lot of larger companies would have.
Anonymous | TrustRadius Reviewer

UKG Pro

We use secondary jobs for many of our employees. I wish there was a way to track the effective dates for rate changes on secondary jobs in the job history. Many of our employees work multiple jobs in different programs across our organization and get paid different rates. When these rates change we have no way to track this in UKG with effective dates. We also have issues when an employee is rehired, the secondary jobs does not update with the new effective date and rates that are set for these jobs.
Victoria Tourangeau | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Aspect Workforce Management
UKG Pro
7.9
Employee demographic data
Aspect Workforce Management
UKG Pro
8.6
Employment history
Aspect Workforce Management
UKG Pro
7.7
Job profiles and administration
Aspect Workforce Management
UKG Pro
8.2
Workflow for transfers, promotions, pay raises, etc.
Aspect Workforce Management
UKG Pro
7.9
Organizational charting
Aspect Workforce Management
UKG Pro
7.1
Organization and location management
Aspect Workforce Management
UKG Pro
8.0
Compliance data (COBRA, OSHA, etc.)
Aspect Workforce Management
UKG Pro
7.7

Payroll Management

Aspect Workforce Management
UKG Pro
8.2
Pay calculation
Aspect Workforce Management
UKG Pro
8.5
Support for external payroll vendors
Aspect Workforce Management
UKG Pro
7.7
Off-cycle/On-Demand payment
Aspect Workforce Management
UKG Pro
7.8
Benefit plan administration
Aspect Workforce Management
UKG Pro
8.0
Direct deposit files
Aspect Workforce Management
UKG Pro
9.0
Salary revision and increment management
Aspect Workforce Management
UKG Pro
8.2
Reimbursement management
Aspect Workforce Management
UKG Pro
8.1

Leave and Attendance Management

Aspect Workforce Management
UKG Pro
7.4
Approval workflow
Aspect Workforce Management
UKG Pro
7.5
Balance details
Aspect Workforce Management
UKG Pro
7.6
Annual carry-forward and encashment
Aspect Workforce Management
UKG Pro
7.1

Employee Self Service

Aspect Workforce Management
UKG Pro
8.3
View and generate pay and benefit information
Aspect Workforce Management
UKG Pro
8.7
Update personal information
Aspect Workforce Management
UKG Pro
8.9
View company policy documentation
Aspect Workforce Management
UKG Pro
8.0
Employee recognition
Aspect Workforce Management
UKG Pro
7.5
View job history
Aspect Workforce Management
UKG Pro
8.4

Asset Management

Aspect Workforce Management
UKG Pro
6.1
Tracking of all physical assets
Aspect Workforce Management
UKG Pro
6.1

HR Reporting

Aspect Workforce Management
UKG Pro
7.4
Report builder
Aspect Workforce Management
UKG Pro
7.6
Pre-built reports
Aspect Workforce Management
UKG Pro
7.6
Ability to combine HR data with external data
Aspect Workforce Management
UKG Pro
7.0

Onboarding

Aspect Workforce Management
UKG Pro
8.5
New hire portal
Aspect Workforce Management
UKG Pro
8.6
Manager tracking tools
Aspect Workforce Management
UKG Pro
8.3

Performance and Goals

Aspect Workforce Management
UKG Pro
7.4
Corporate goal setting
Aspect Workforce Management
UKG Pro
7.2
Individual goal setting
Aspect Workforce Management
UKG Pro
7.7
Line-of sight-visibility
Aspect Workforce Management
UKG Pro
7.0
Performance tracking
Aspect Workforce Management
UKG Pro
7.6

Performance Management

Aspect Workforce Management
UKG Pro
7.5
Performance plans
Aspect Workforce Management
UKG Pro
7.5
Performance improvement plans
Aspect Workforce Management
UKG Pro
7.2
Review status tracking
Aspect Workforce Management
UKG Pro
8.0
Review reminders
Aspect Workforce Management
UKG Pro
7.3
Multiple review frequency
Aspect Workforce Management
UKG Pro
7.6

Succession Planning

Aspect Workforce Management
UKG Pro
7.0
Create succession plans/pools
Aspect Workforce Management
UKG Pro
6.8
Candidate ranking
Aspect Workforce Management
UKG Pro
7.3
Candidate search
Aspect Workforce Management
UKG Pro
7.2
Candidate development
Aspect Workforce Management
UKG Pro
6.8

Recruiting / ATS

Aspect Workforce Management
UKG Pro
7.6
Job Requisition Management
Aspect Workforce Management
UKG Pro
7.6
Company Website Posting
Aspect Workforce Management
UKG Pro
8.4
Publish to Social Media
Aspect Workforce Management
UKG Pro
7.5
Job Search Site Posting
Aspect Workforce Management
UKG Pro
7.8
Duplicate Candidate Prevention
Aspect Workforce Management
UKG Pro
6.7
Applicant Tracking
Aspect Workforce Management
UKG Pro
7.9
Notifications and Alerts
Aspect Workforce Management
UKG Pro
7.5

Pros

Aspect Workforce Management

  • The tool offers a great deal of flexibility in forecasting approaches. It allows you to track seasonality, growth, day of week factors, arrival patterns, store information on holidays and special events. You have the flexibility to forecast based on historical data or user defined data or a combination.
  • Although somewhat complex to configure initially, the scheduling features are also quite flexible allow you to create schedule scenarios for the most unique situations.
  • There are a great number of reports available in the tool and the tools offers you a variety of different options for pulling the same data making it much easier to analyze and trend. You can also set up routine reports to automatically run and export in a variety of different formats and save to shared drives or even email to specific users.
  • The agent interface "Empower" it also very intuitive making it easy for agents to view their schedules, request time off, participate in shift bids and view their own performance reports.
Wendy Fowler | TrustRadius Reviewer

UKG Pro

  • Reports: Easy to create, store and run for managers.
  • Employee Data: Easy for employees to make updates to personal information and to find applicable data relevant to them.
  • Benefits management: Easy open enrollment features, data feeds with benefit carriers run smoothly, ease of use for employees to see what benefits they currently have.
Bobbi Wilson | TrustRadius Reviewer

Cons

Aspect Workforce Management

  • Some of the features can be difficult for a new user to learn. Once they have them down, the software functions wonderfully; however, the learning curve can be high.
  • While RTA is a great tool to utilize, the look has not changed in a long time. It has an 'old-school' software appearance that does not match the core system.
  • When dealing with huge sets of data (for example, changing schedules for an entire year for many agents), the software can hang for quite a while. While this is not a frequent occurence and can happen with any application, it can be frustrating for some users.
Rachel Honeywood | TrustRadius Reviewer

UKG Pro

  • Taxes - I have struggled in this area from the beginning. Even though I do see improvements over the last two years, there is still room for improvement. Locating QVR and receiving multiple emails when it is ready. Look forward to the fall 2021 release on payment services.
  • Cases opened are sometimes not addressed as quickly as I would like to see. Again, this could be related to a lot of my cases are about tax errors, or notices from agencies.
  • BI reports - I used to be able to search and find the reports I want to run, now they do not seem to show up in the search tool. Making more difficult to locate.
Cristal Eads | TrustRadius Reviewer

Likelihood to Renew

Aspect Workforce Management

Aspect Workforce Management 8.5
Based on 6 answers
Aspect as a tool and as a company are both great. Working with the Aspect team, will make you feel like you are their most important and only customer. They admit when they are at fault and are willing to offer any assistance they can. We obtained many tools from Aspect as a respected and valued customer.
Jason Reaves | TrustRadius Reviewer

UKG Pro

UKG Pro 9.3
Based on 183 answers
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Bailey Thomas | TrustRadius Reviewer

Usability

Aspect Workforce Management

Aspect Workforce Management 8.0
Based on 1 answer
Once the initial set up of the software is complete and/or you are familiar with the software, it is easy to use and runs like a dream. However, if you are unfamiliar with the software or have used a competitor's product, some features can seem difficult to learn or get used to.
Rachel Honeywood | TrustRadius Reviewer

UKG Pro

UKG Pro 8.7
Based on 104 answers
Ultipro is by far the very best HCM solution that I've used, and I don't mind acting as a point of contact to anyone that might be interested in hearing from an actual user about my experiences with the suite. Ultipro can pretty much handle anything that you throw at it, while ensuring that what you throw at it is compliant with federal and state regulations. It really is quite simple to use and only gets easier to use the more you use it obviously. I would encourage anyone that is having issues with the suite to partner with their customer success manager to tackle anything that is at any point problematic.
Juan Osegueda | TrustRadius Reviewer

Reliability and Availability

Aspect Workforce Management

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 9.0
Based on 123 answers
In the 3+ years that we've been live in UltiPro, I believe the core HR/Payroll module went down one time. I don't recall how long it was down for, possibly an hour or two, but thankfully it was not during a payroll week for us so it did not impact us significantly. Other than that, there are some minor outages every once in a while with the Recruiting application, but the communication when those outages occur is very good so you always get status updates.
Jack Klott, SHRM-SCP | TrustRadius Reviewer

Performance

Aspect Workforce Management

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 8.3
Based on 454 answers
Pages usually load quickly, once in a while there's an intermittent connectivity issue, but an email notification is sent and it's resolved quickly. Reports complete in a timely manner, even if leveraging the UKG support team to build. Haven't noticed any other integrations being slowed down. We do consistently have reports in the queue to build, and that is why we still have to do [a] double entry with our legacy system until they are replaced.
Megan Miller | TrustRadius Reviewer

Support Rating

Aspect Workforce Management

Aspect Workforce Management 8.0
Based on 1 answer
I was impressed with the support I received. There were never any long delays when I had issues and the representatives that I worked with were always patient and eager to fully understand not only my problem but our business processes surrounding the problem.
Anonymous | TrustRadius Reviewer

UKG Pro

UKG Pro 7.6
Based on 758 answers
As I've stated earlier, the support I receive from UKG Pro is world class. I've worked with other vendors in the past, and they simply don't compare. I have had the pleasure of working with, and getting to know, several "Ulti-Peeps" over the years. I've also worked with great ERM's as well!
Joy Driscoll | TrustRadius Reviewer

In-Person Training

Aspect Workforce Management

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 9.2
Based on 81 answers
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Rachel Russ | TrustRadius Reviewer

Online Training

Aspect Workforce Management

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 7.8
Based on 189 answers
I love that it's free and flexible. Some of it could have a little more hands-on and have trainers that can answer different scenarios. If the trainer has not been a user, they may not always be able to relate. In most cases they do a great job at answering questions.
Judy Frank | TrustRadius Reviewer

Implementation Rating

Aspect Workforce Management

Aspect Workforce Management 9.0
Based on 1 answer
Implementation of the software was not difficult but it was tedious for us due to the fact that our processes had not kept up with the times and we had to make a large number of process changes along with setting up the software.
Anonymous | TrustRadius Reviewer

UKG Pro

UKG Pro 7.6
Based on 147 answers
UltiPro made it very easy to implement. I implemented UltiPro on my own (as we were short-handed), in addition to my other duties, and was able to stay on track with our original implementation timeline. The process is laid out in a very detailed method. This was by far the most thorough and easiest implementation that I have been through
Staci Drilling,SPHR, SHRM-SCP | TrustRadius Reviewer

Alternatives Considered

Aspect Workforce Management

One of the primary reason why we selected Aspect eWFM solution was because of the scenario based modeling functionality. In other solutions (such as IEX, Blue Pumpin..etc) this functionality is not available. In our industry it was critical to be able to use scenario based modeling and quickly react the call volume spikes.
FERENC CSATLÓS; MBA, PMP | TrustRadius Reviewer

UKG Pro

UKG has excellent customer service and is a comprehensive tool that is easy for the end-users and admins. From the administrative side, it is less clunky and does not need a bunch of add-ons to get the job done the way you need it because it is built into the platform.
Sarah Cooper Truchard | TrustRadius Reviewer

Scalability

Aspect Workforce Management

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 9.1
Based on 82 answers
Ultipro has great scalability overall. The core functionality of Ultipro allows for easy replication, while also providing room for customization that is often required during acquisitions/additions of new business units. The only drawback in scalability, is that by design, Ultipro requires knowledgeable end users and internal resources to execute. Although Ultipro provides immense support and service to its customers in all organizational phases, without the proper internal development, scalability could be hampered. At the same time, this is what I personally love about the product; the ability to work within a DIY environment during expansion while still having access to subject matter experts when needed.
Daniel Eagen, PHR | TrustRadius Reviewer

Return on Investment

Aspect Workforce Management

  • Staffing cost
  • Identifying gaps in the day, using intra-days to map out and foresee trouble areas and plan for them
  • Cross functioning teams, using the tools this application has to help manage different LOB's
Roy Huron | TrustRadius Reviewer

UKG Pro

  • From a cost/time perspective, it has allowed our small HR department of 10 to manage all HR functions for the entire organization without adding additional staff. We can work more efficiently using the same tool and manage all HR activities through the UKG Pro platform.
  • Streamline different department functions: payroll, HR, employee communications all through one tool.
  • Positive impact with more employees working from home, supervisors ability to approve/deny schedule requests through time management in and outside of the office has been beneficial to approve and accommodate employee schedule changes.
Theresa Amaturo | TrustRadius Reviewer

Screenshots

Aspect Workforce Management

Pricing Details

Aspect Workforce Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

UKG Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Aspect Workforce Management
8.9
UKG Pro
8.6

Likelihood to Renew

Aspect Workforce Management
8.5
UKG Pro
9.3

Usability

Aspect Workforce Management
8.0
UKG Pro
8.7

Reliability and Availability

Aspect Workforce Management
UKG Pro
9.0

Performance

Aspect Workforce Management
UKG Pro
8.3

Support Rating

Aspect Workforce Management
8.0
UKG Pro
7.6

In-Person Training

Aspect Workforce Management
UKG Pro
9.2

Online Training

Aspect Workforce Management
UKG Pro
7.8

Implementation Rating

Aspect Workforce Management
9.0
UKG Pro
7.6

Scalability

Aspect Workforce Management
UKG Pro
9.1

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