Likelihood to Recommend I do not see where you would use this in any other scenarios. It's a purpose built system for sending and receiving data.
Read full review It is best suited to products and companies which extensively use IBM cloud and other cloud hosted services by IBM. This is because since the existing interface is a little challenging to use, IBM's own products and platform is well integrated with IBM Aspera on Cloud and there's relatively little work for the integration team
Read full review Pros If you use Axway SecureTransport with their edge server. The system separates your user accounts from the first point of entry into the system. This is done by creating an edge device in your DMZ that acts only as a proxy to the backend ST server. Their support has been really good when you have a questions or issues with the version you are on. They respond pretty quickly to your open cases. I also like the fact that their system can be really customizable. This does take a little bit of knowledge of how the system works. I did go to a 4 day class that Axway provided back in version 4. They support a wide range of security and automation when it comes to sending/receiving files. They have low CVE vulnerabilities and they keep up with the latest security holes that may arise. SecureTransport is a pretty solid platform and it's pretty hands off once it's up and running. We did have to tweak a few things regarding the memory allocated to the running services and there are a still few open bugs that are supposed to be released in the next SecureTransport. Those are not causing any issue on our side. You can create different templates for your HTTPS sites. This is useful if you have different needs for your customers. Read full review Ease of use: the Graphical User Interface doesn't require technical know-how to operate Delivery Receipts: this allows us the confidence to know our files have reached our customers Activity Monitor: lets you know how much data you have used, which is important for budgeting reasons. Read full review Cons I have come a cross several bugs that came up in their new releases, but this is kind of expected given they support a wide range of technologies in terms of B2B transfers or ad-hoc transfers. Support is sometimes difficult to communicate with just because of them being out of India. They are responsive and know their stuff when it comes to SecureTransport. Read full review Track upload/download usage OVERALL to know how much space is left Track cloud storage overall to know how much space is left More easily send single links to users for download, rather than full access (I know it is possible, but it is not intuitive) Read full review Support Rating The support from IBM is fast and reliable. Very knowledgeable engineers provide you with the support on Aspera. We had a very good experience when opened tickets and we were able to get our issues resolved quickly. Most solutions are provided within a day so you can expect a quick turnaround time. Overall, the support has been very good.
Read full review Implementation Rating The service provided by the authorized vendor was excellent. It was a good collaboration between the vendor IT team and internal IT team. They provided us with a timeline and we verified and approved that timeline. Daily stand ups and weekly meetups were conducted to update the internal team on progress. They were able to deliver all deliverables on time also, they conducted both alpha testing and beta version testing in time. Overall, they were able to complete the implementation in the given timeline.
Read full review Alternatives Considered I have not used another product other than SecureTransport. I have only researched to see if there are any alternatives better. Frankly we just don't have the time to invest in switching either. SecureTransport does what it needs to do in our environment.
Read full review Aspera comes with IBM cloud so there isn’t really a choice. Since it’s built-in, it integrates well and there was no need to buy another solution. Therefore, I did not consider other options. It worked fine, gave access files, push data securely, and did it faster than standard HTTPS.
Read full review Return on Investment Once the system is set up and operational, the only internal support would be to configure new accounts or research failed transmissions. It's really hands off once you have it up and running. It doesn't require a bunch of support or baby sitting. We are able to offer new services to our business customers which benefits both sides. Read full review Aspera has changed the way we do business. We are now able to share huge file sets electronically, saving on external drives, shipping costs, time, and effort. Our industry is very slow to commit to electronic alternatives to physical media. In less than three years, the positive results of using this service have caused over 70% of our user base to fully commit to electronic delivery, with the number of physical fulfillments quickly being driven toward zero. Transfers within our own company, which formerly relied solely on FTP/HTTP transfer drives that would take days now take minutes with Aspera. Our software team relies on the speed and accuracy of the transfers. Read full review ScreenShots IBM Aspera on Cloud Screenshots