What users are saying about
2 Ratings
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Score 10 out of 100
3 Ratings
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Score 8 out of 100

Likelihood to Recommend

AspireIQ

AspireIQ has helped scale our influencers. We're able to manage all collaborations in an organized and clear fashion thanks to this product
Anonymous | TrustRadius Reviewer

Klear, from Meltwater

Klear is great for doing some preliminary research when building out an influencer list. We've used it a lot for this and overall had pretty good success. We sometimes supplement with manual searching, but overall Klear has helped save a lot of time and labor on our end. I do prefer to manage influencer programs myself though, so I don't take advantage of the program's chat functionality, payroll capabilities, etc.
Anonymous | TrustRadius Reviewer

Pros

AspireIQ

  • Conversation management through using automated messaging.
  • Collaboration organization by putting influencers in the correct stage/status they currently are at.
Anonymous | TrustRadius Reviewer

Klear, from Meltwater

  • It's a very intuitive and user-friendly platform.
  • It provides the ability to gather actual, verified data (including IG Stories).
Anonymous | TrustRadius Reviewer

Cons

AspireIQ

No answers on this topic

Klear, from Meltwater

  • It rounds numbers to the nearest hundred (for instance, will report "1.4K Story views" rather than the true number).
  • I am based in the US and my representative is based in Israel, so there is a delay in response at times.
Anonymous | TrustRadius Reviewer

Support Rating

AspireIQ

AspireIQ 10.0
Based on 2 answers
I have bi-weekly calls with my AspireIQ rep which has been very helpful. Anytime I have a question, notice a bug, etc, she is quick to respond.
Anonymous | TrustRadius Reviewer

Klear, from Meltwater

Klear, from Meltwater 2.0
Based on 2 answers
Unfortunately, we have not had a great experience with customer support from Klear. In the sales process, they were very responsive and helpful, but when onboarded, it definitely changed. We are based in the US and our customer service rep is based in Israel, meaning our work hours barely overlap. Oftentimes we're waiting 24+ hours for a response, and when it's a time-sensitive issue (like the platform not pulling in Instagram Story data) we want it to be resolved as quickly as possible. Klear also has a chat feature for more immediate help, but we've experienced a similar situation there where it takes 12+ hours to get a response and it's usually from our customer service rep. Our rep is very nice, but also doesn't seem very knowledgeable about the platform, and usually can't provide an immediate answer to a question we ask and has to "check with her team."
Anonymous | TrustRadius Reviewer

Alternatives Considered

AspireIQ

We used to use TapInfluence but we found the selection of influencers to choose from to be limited - we could not manage conversations in the platform
Anonymous | TrustRadius Reviewer

Klear, from Meltwater

From a price standpoint, Klear was more reasonable than competitors, and definitely a factor in our decision last year. We also liked that Klear was mainly a SaaS platform and allowed us to manage our own campaigns from start to finish. A lot of other influencer marketing platforms/companies offer services where they manage the campaign and influencer relationships. This is definitely handy, but by having the ability to manage programs in-house, it allows us to be more profitable.
Anonymous | TrustRadius Reviewer

Return on Investment

AspireIQ

  • Our ROI has been very positive, as we can handle all payment via AspireIQ.
Anonymous | TrustRadius Reviewer

Klear, from Meltwater

  • Klear allows us to optimize our time spent in other areas, like strategy or execution, rather than manually looking for influencers.
  • Klear has helped us be more data-savvy and stand behind our influencer recommendations/programs with tangible numbers like audience demographics.
Anonymous | TrustRadius Reviewer

Pricing Details

AspireIQ

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Klear, from Meltwater

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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