What users are saying about

Asset Manager

5 Ratings
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Score 7 out of 101

Dell Asset Manager

5 Ratings
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Score 8.2 out of 101

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Likelihood to Recommend

Asset Manager

Asset Manager is great for people who understand the Software Development Lifecycle and are familiar with the terminology, however for a new assistant, or a new novice user, the software can seem over-whelming with the rather confusing terminology and a multitude of tabs that open up. It's definitely great software to use for a professional PM, however an assistant would be lost in the tools being offered.
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Dell Asset Manager

We are a small to mid-size County Government and this has been fit great for our IT HelpDesk needs for tracking tickets and creating a How-To data base for users issues. If you have a system on your network DAM will find it and report back to you on its current status and any issues or items that may need to be addressed, such as patches or updates for MS or AV!
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Feature Rating Comparison

IT Asset Management

Asset Manager
7.0
Dell Asset Manager
8.8
Software and hardware inventory tracking
Asset Manager
8.0
Dell Asset Manager
10.0
License management
Asset Manager
4.0
Dell Asset Manager
8.0
Asset lifecycle monitoring
Asset Manager
9.0
Dell Asset Manager
8.0
Contract management
Asset Manager
7.0
Dell Asset Manager
8.0
Asset relationship management
Asset Manager
7.0
Dell Asset Manager
10.0

Pros

  • One place to track, document and analyze all your Asset Management queries.
  • Love the new layout. It gives you quite a few options to customize your dashboard.
  • HP has included great help topics with their new updates. With the keyword search, all the information is at your fingertips.
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  • Gives you real time data to systems on my network.
  • I can get information on all applications running on devices on my network.
  • I can get information on what systems are not currently patched and up to date with MS and Virus definitions!
Todd Frazier profile photo

Cons

  • Need more video tutorials - Although HP has great FAQs and has included the keyword search for topics, but some video tutorials would be great to help a new user.
  • Overwhelming at times. I remember when I first started using the software, just the magnitude of tools were too much. However even though I don't use half the tools even now, just the possibility of more functions available to me, makes it a great software.
  • Secure Log-in - I would like HP to invest into single sign-on where you don't need to put in your user ID & password constantly. A push notification to a personal device would a great added feature.
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  • As with most items in IT there is a learning curve to using this product. But once you get the general idea of how this software flows it is quite easy to navigate and get information.
  • Has a good reporting base but it was easy to learn how to make your own specific reports!
  • I would like to see more color options for dash board setup is sorta blah!!
Todd Frazier profile photo

Likelihood to Renew

Asset Manager6.0
Based on 1 answer
I find HP Asset Manager useful but sometimes too much data needs to be entered.
Sean McManus, CSAM profile photo
No score
No answers yet
No answers on this topic

Usability

Asset Manager6.0
Based on 1 answer
I have used 2 systems (chevron and HPAM), each has it's pluses and minuses.Once I was comfortable with the system I gave it an above average score
Sean McManus, CSAM profile photo
No score
No answers yet
No answers on this topic

Support

Asset Manager5.0
Based on 1 answer
Have not interacted with HP support that much
Sean McManus, CSAM profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

HP Asset Manager is definitely enterprise grade, whereas the other asset Management programs I have are specific to either one industry or a smaller locations that might not need the deep analysis & reporting functionalities & tools that are provided by HP. The cost is indeed higher than other programs like Fox Graphic Tracker (Internal Software) and Samange that I have used in the past, but for a large enterprise with multiple ongoing projects, HP Asset Manager is the way to go !
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DAM blows away what Free wear we were previous trying to tweak and change for use to benefit the County. But as we looked into DAM we saw much more available with this product compared to what we had been trying to use over the last 10 years. It took a lot of convincing to get County Administration on board with County IT but after we had Dell come in and demo software and appliand to BOS and County Administrator they saw the added benefits of going with DAM!It has been a great addition to our County IT tools!
Todd Frazier profile photo

Return on Investment

  • HP Asset Manager is great for compliance purposes. We know we have all the licenses in place when needed for upgrades or yearly reviews. Saves us times.
  • Ability to track & print reports saves PMs time in quartely reviews.
  • Great way to prepare for any presentations by the use of analytical tools which saves us money in investing in other software for presentation purposes.
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  • Original investment was very substantial but I believe will be well worth it in the long run!
  • DAM gives us a great view of what happening and whats on out network as far as PC, Laptops and Servers.
  • The reporting function will help with budget proposals to BOS for County Budgets and giving exact numbers of systems and software and devices on the County Domain
Todd Frazier profile photo

Pricing Details

Asset Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Dell Asset Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details