What users are saying about

Asset Manager

5 Ratings
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Score 7 out of 101

Ivanti ITAM Suite

15 Ratings
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Score 8.7 out of 101

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Likelihood to Recommend

Asset Manager

Asset Manager is great for people who understand the Software Development Lifecycle and are familiar with the terminology, however for a new assistant, or a new novice user, the software can seem over-whelming with the rather confusing terminology and a multitude of tabs that open up. It's definitely great software to use for a professional PM, however an assistant would be lost in the tools being offered.
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Ivanti ITAM Suite

Ivanti ITAM suite is very robust and offers all the features you need in an ITAM solution. Out of the box, you get all you need, but you are able to customize and add processes that are missing very easily. It will work for any organization, regardless of complexity. We have the full suite of Ivanti products and there are nice integration options that make usage very seamless.
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Feature Rating Comparison

IT Asset Management

Asset Manager
7.0
Ivanti ITAM Suite
9.2
Software and hardware inventory tracking
Asset Manager
8.0
Ivanti ITAM Suite
9.0
License management
Asset Manager
4.0
Ivanti ITAM Suite
9.0
Asset lifecycle monitoring
Asset Manager
9.0
Ivanti ITAM Suite
9.9
Contract management
Asset Manager
7.0
Ivanti ITAM Suite
8.0
Asset relationship management
Asset Manager
7.0
Ivanti ITAM Suite
9.9

Pros

  • One place to track, document and analyze all your Asset Management queries.
  • Love the new layout. It gives you quite a few options to customize your dashboard.
  • HP has included great help topics with their new updates. With the keyword search, all the information is at your fingertips.
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  • Ability to have very customized workflows and processes for configuration items
  • Ability to correlate/relate assets to other assets
  • Asset tracking and tie backs to purchasing, vendors, etc.
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Cons

  • Need more video tutorials - Although HP has great FAQs and has included the keyword search for topics, but some video tutorials would be great to help a new user.
  • Overwhelming at times. I remember when I first started using the software, just the magnitude of tools were too much. However even though I don't use half the tools even now, just the possibility of more functions available to me, makes it a great software.
  • Secure Log-in - I would like HP to invest into single sign-on where you don't need to put in your user ID & password constantly. A push notification to a personal device would a great added feature.
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  • Licensing can be complex and is fairly expensive. I did not research other ITAM solutions as we use the entire Ivanti suite to see how pricing compares, but it does seem expensive.
  • Be careful when you are building you CMDB module in the Ivanti Service Desk tool, we found the hard way that create custom CI processes requires an ITAM license.
  • We have submitted a few bugs and the resolution from support seems slow. I find this is common with many vendors, but was hoping for better resolution times with Ivanti.
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Likelihood to Renew

Asset Manager6.0
Based on 1 answer
I find HP Asset Manager useful but sometimes too much data needs to be entered.
Sean McManus, CSAM profile photo
No score
No answers yet
No answers on this topic

Usability

Asset Manager6.0
Based on 1 answer
I have used 2 systems (chevron and HPAM), each has it's pluses and minuses.Once I was comfortable with the system I gave it an above average score
Sean McManus, CSAM profile photo
No score
No answers yet
No answers on this topic

Support

Asset Manager5.0
Based on 1 answer
Have not interacted with HP support that much
Sean McManus, CSAM profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

HP Asset Manager is definitely enterprise grade, whereas the other asset Management programs I have are specific to either one industry or a smaller locations that might not need the deep analysis & reporting functionalities & tools that are provided by HP. The cost is indeed higher than other programs like Fox Graphic Tracker (Internal Software) and Samange that I have used in the past, but for a large enterprise with multiple ongoing projects, HP Asset Manager is the way to go !
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We brought the CA suite of ITAM tools in previously and the project failed. We selected Ivanti because of a previous relationship and we already owned the Service Desk product. It was an easy decisions and we needed specific integration with the CMDB module of Service Desk, which the IT Asset Mgmt Suite provided us.
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Return on Investment

  • HP Asset Manager is great for compliance purposes. We know we have all the licenses in place when needed for upgrades or yearly reviews. Saves us times.
  • Ability to track & print reports saves PMs time in quartely reviews.
  • Great way to prepare for any presentations by the use of analytical tools which saves us money in investing in other software for presentation purposes.
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  • We have seen tremendous ROI with custom processes set up to manage the lifecycle of our assets. This was a huge void for us previously and now we can see when assets are coming/going and when they should be retired.
  • Integration with other apps via API has allowed us to automate manual tasks and streamline processes.
  • Tie-ins with the CMDB function of Service Desk have allowed us to create dynamic workflows to manage the lifecycle of assets and other related assets. Very powerful use case.
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Pricing Details

Asset Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Ivanti ITAM Suite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details