What users are saying about
5 Ratings
21 Ratings
5 Ratings
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Score 7 out of 101
21 Ratings
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Score 8.1 out of 101

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Likelihood to Recommend

Asset Manager

Asset Manager is great for people who understand the Software Development Lifecycle and are familiar with the terminology, however for a new assistant, or a new novice user, the software can seem over-whelming with the rather confusing terminology and a multitude of tabs that open up. It's definitely great software to use for a professional PM, however an assistant would be lost in the tools being offered.
No photo available

Lansweeper

It is the best tool that is used for collecting initial information about users or devices. Well done cross references. We are never faced with any serious issues using this product for our internal purposes.
Valery Mezentsau profile photo

Feature Rating Comparison

IT Asset Management

Asset Manager
7.0
Lansweeper
6.7
Software and hardware inventory tracking
Asset Manager
8.0
Lansweeper
8.3
License management
Asset Manager
4.0
Lansweeper
4.8
Asset lifecycle monitoring
Asset Manager
9.0
Lansweeper
Contract management
Asset Manager
7.0
Lansweeper
Asset relationship management
Asset Manager
7.0
Lansweeper
7.0

Pros

  • One place to track, document and analyze all your Asset Management queries.
  • Love the new layout. It gives you quite a few options to customize your dashboard.
  • HP has included great help topics with their new updates. With the keyword search, all the information is at your fingertips.
No photo available
  • Easy to use.
  • A one stop shop for hardware and software inventory, help desk, and knowledge base.
  • Great tech support.
Chris John profile photo

Cons

  • Need more video tutorials - Although HP has great FAQs and has included the keyword search for topics, but some video tutorials would be great to help a new user.
  • Overwhelming at times. I remember when I first started using the software, just the magnitude of tools were too much. However even though I don't use half the tools even now, just the possibility of more functions available to me, makes it a great software.
  • Secure Log-in - I would like HP to invest into single sign-on where you don't need to put in your user ID & password constantly. A push notification to a personal device would a great added feature.
No photo available
  • The help desk tool is nice, but setup was a little cumbersome.
  • While their support is great, it's generally only through email.
Chris John profile photo

Likelihood to Renew

Asset Manager6.0
Based on 1 answer
I find HP Asset Manager useful but sometimes too much data needs to be entered.
Sean McManus, CSAM profile photo
Lansweeper10.0
Based on 1 answer
The price to function scale is so far towards function it would be stupid to get rid of it
Mike Hempel profile photo

Usability

Asset Manager6.0
Based on 1 answer
I have used 2 systems (chevron and HPAM), each has it's pluses and minuses.Once I was comfortable with the system I gave it an above average score
Sean McManus, CSAM profile photo
No score
No answers yet
No answers on this topic

Support

Asset Manager5.0
Based on 1 answer
Have not interacted with HP support that much
Sean McManus, CSAM profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

HP Asset Manager is definitely enterprise grade, whereas the other asset Management programs I have are specific to either one industry or a smaller locations that might not need the deep analysis & reporting functionalities & tools that are provided by HP. The cost is indeed higher than other programs like Fox Graphic Tracker (Internal Software) and Samange that I have used in the past, but for a large enterprise with multiple ongoing projects, HP Asset Manager is the way to go !
No photo available
SolarWinds Web Help Desk is very bare bones and just not a very intuitive interface. The ticketing system was just a pain to work with and setup took ages upon ages to set up. ManageEngine was a nice solution but it also took quite some time to configure properly. It really was between the two (ManageEngine and Lansweeper).
Chris John profile photo

Return on Investment

  • HP Asset Manager is great for compliance purposes. We know we have all the licenses in place when needed for upgrades or yearly reviews. Saves us times.
  • Ability to track & print reports saves PMs time in quartely reviews.
  • Great way to prepare for any presentations by the use of analytical tools which saves us money in investing in other software for presentation purposes.
No photo available
  • Reporting on hardware is much easier.
  • Reporting on software licensing is a snap.
  • Having a central location where users can get some info on FAQs is great!
Chris John profile photo

Pricing Details

Asset Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Lansweeper

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details