What users are saying about

Mavenlink

41 Ratings

Assistance PSA

4 Ratings
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Score 6.3 out of 101

Mavenlink

41 Ratings
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Score 7.9 out of 101

Add comparison

Likelihood to Recommend

Assistance PSA

Financial management and budget management
Bhanuja Nagore profile photo

Mavenlink

Mavenlink is perfect for software integration and deployment projects. We have evaluated other tools like Celoxis, Sciforma, Workfront, Pro Workflow, Eclipse, and others against our criteria list and so far Mavenlink score the highest. I wouldn't recommend Mavenlink in case you are doing software development projects since it's not the best for issue tracking (maybe look at JIRA or Redmine).
Alexander Bekhterev profile photo

Feature Rating Comparison

Project Management

Assistance PSA
7.9
Mavenlink
7.1
Task Management
Assistance PSA
8.0
Mavenlink
8.4
Resource Management
Assistance PSA
8.0
Mavenlink
7.4
Gantt Charts
Assistance PSA
8.0
Mavenlink
7.9
Scheduling
Assistance PSA
8.0
Mavenlink
5.6
Workflow Automation
Assistance PSA
7.0
Mavenlink
8.2
Team Collaboration
Assistance PSA
8.0
Mavenlink
7.4
Support for Agile Methodology
Assistance PSA
8.0
Mavenlink
Support for Waterfall Methodology
Assistance PSA
8.0
Mavenlink
Document Management
Assistance PSA
8.0
Mavenlink
6.0
Email integration
Assistance PSA
8.0
Mavenlink
7.6
Mobile Access
Assistance PSA
8.0
Mavenlink
5.1
Timesheet Tracking
Assistance PSA
8.0
Mavenlink
8.7
Change request and Case Management
Assistance PSA
8.0
Mavenlink
6.0
Budget and Expense Management
Assistance PSA
8.0
Mavenlink
6.9

Professional Services Automation

Assistance PSA
8.5
Mavenlink
6.1
Quotes/estimates
Assistance PSA
8.0
Mavenlink
7.3
Invoicing
Assistance PSA
9.0
Mavenlink
5.5
Project & financial reporting
Assistance PSA
8.0
Mavenlink
7.3
Integration with accounting software
Assistance PSA
9.0
Mavenlink
4.3

Pros

  • Project management
  • In oil industry we use it to have a simple process
  • Provided a better solution for finance management of a company
Bhanuja Nagore profile photo
  • Great user interface
  • Portal allows us to easily stay organized for projects
  • Portal allows for easy collaboration
Karissa Campbell profile photo

Cons

  • Better integration with database
  • Better integration with business intelligence tool
Bhanuja Nagore profile photo
  • None I can think of right now
Karissa Campbell profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Mavenlink8.8
Based on 4 answers
Although the company I currently work for does not use the product I have recommended that we do switch to Mavenlink. We will be opening some new sites internationally this year and I can see that Mavenlink would be a great product for us to use
Eric Adams profile photo

Usability

No score
No answers yet
No answers on this topic
Mavenlink7.2
Based on 4 answers
I found Mavenlink to be very easy to use and very transparent.
Eric Adams profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Mavenlink9.1
Based on 1 answer
Mavenlink gives advance notice for system upgrades, and they're not during our business day. Mavenlink has always been available when we needed it.
Micquella Anthony profile photo

Performance

No score
No answers yet
No answers on this topic
Mavenlink7.7
Based on 2 answers
There were less than a handful of times where we saw any issues with Mavenlink performance. Pages load quickly. Sometimes a search seems to take more than few seconds, but it's never been a huge deal.
Micquella Anthony profile photo

Support

No score
No answers yet
No answers on this topic
Mavenlink9.1
Based on 5 answers
The Mavenlink team is very responsive to our feedback and bug reports. We've built a reputation as conscientious reporters, which I think is appreciated.
Micquella Anthony profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Mavenlink9.1
Based on 1 answer
We prepared questions in advance, and our trainer was an expert in what Mavenlink was and wasn't able to do. We were able to have multiple people trained at once.
Micquella Anthony profile photo

Online Training

No score
No answers yet
No answers on this topic
Mavenlink8.2
Based on 1 answer
The training was very well-organized. We were able to send questions in advance so the instructor knew what to cover, and the brought up related topics to maximize the usefulness of what they were teaching us.
Micquella Anthony profile photo

Implementation

No score
No answers yet
No answers on this topic
Mavenlink5.6
Based on 4 answers
Dedicate as much internal time to the implementation effort as possible, even if you're using a 3rd party or Mavenlink services. Your team knows your processes the best
Micquella Anthony profile photo

Alternatives Considered

Speed and so many options
Bhanuja Nagore profile photo
I found Dropbox (at least the free version) a bit tedious and time consuming. I didn't find the portal as easy to use or organized as Mavenlink
Karissa Campbell profile photo

Scalability

No score
No answers yet
No answers on this topic
Mavenlink8.2
Based on 1 answer
It's very easy to add users and contractors into Mavenlink. There's also an option that let's you manage access for teams in multiple locations.
Micquella Anthony profile photo

Return on Investment

  • It saved time
  • It saved manual power
  • It saved dollars
Bhanuja Nagore profile photo
  • It has been positive for helping us scale so we can track multiple projects in one system and collaborate across states and countries.
  • Great to house data and makes it easier to pull out info and report on in separate system.
No photo available

Pricing Details

Assistance PSA

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Assistance PSA Editions & Modules
Assistance PSA
Additional Pricing Details

Mavenlink

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$199 / hour*
1.  Training starts at $199. Additional client success programs are available.
Mavenlink Editions & Modules
Mavenlink
Edition
Teams
$191
Premier
$492
Professional
$293
1. annually, for up to 5 users. Additional Users: $4/month/user
2. For larger customers, price can go as low as $10.
3. per user, per month
Additional Pricing Details