Assistance PSA vs Workrooms

Likelihood to Recommend

Financial management and budget management

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Bhanuja Nagore

Consultant

StaplesInformation Technology and Services, 10,001+ employees

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It's good for small, agile projects.

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Claudia Leeb

Web Developer

celum GmbHTelecommunications, 51-200 employees

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Feature Rating Comparison

Assistance PSA

Workrooms

Task Management

Resource Management

Gantt Charts

Scheduling

Workflow Automation

Team Collaboration

Support for Agile Methodology

Support for Waterfall Methodology

Document Management

Email integration

Mobile Access

Timesheet Tracking

Change request and Case Management

Budget and Expense Management

Search

Visual planning tools

Assistance PSA

Workrooms

Quotes/estimates

Invoicing

Project & financial reporting

Integration with accounting software

Assistance PSA

Workrooms

Notifications

Discussions

Internal knowledgebase

Assistance PSA

Workrooms

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Device sync

Pros

Project management
In oil industry we use it to have a simple process
Provided a better solution for finance management of a company

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Bhanuja Nagore

Consultant

StaplesInformation Technology and Services, 10,001+ employees

View all 1 answers on this topic

Task management
File management using tags and simple search
Adding external users for a restricted set of information

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Claudia Leeb

Web Developer

celum GmbHTelecommunications, 51-200 employees

View all 1 answers on this topic

Cons

Better integration with database
Better integration with business intelligence tool

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Bhanuja Nagore

Consultant

StaplesInformation Technology and Services, 10,001+ employees

View all 1 answers on this topic

The notification system needs to be improved

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Claudia Leeb

Web Developer

celum GmbHTelecommunications, 51-200 employees

View all 1 answers on this topic

Alternatives Considered

Speed and so many options

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Bhanuja Nagore

Consultant

StaplesInformation Technology and Services, 10,001+ employees

View all 1 answers on this topic

Claudia Leeb

Web Developer

celum GmbHTelecommunications, 51-200 employees

View all 1 answers on this topic

Return on Investment

It saved time
It saved manual power
It saved dollars

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Bhanuja Nagore

Consultant

StaplesInformation Technology and Services, 10,001+ employees

View all 1 answers on this topic

Can't really nail that...

Read full review

Claudia Leeb

Web Developer

celum GmbHTelecommunications, 51-200 employees

View all 1 answers on this topic

Assistance PSA

Workrooms

Likelihood to Recommend

Assistance PSA

Workrooms

Feature Rating Comparison

Task Management

Resource Management

Gantt Charts

Scheduling

Workflow Automation

Team Collaboration

Support for Agile Methodology

Support for Waterfall Methodology

Document Management

Email integration

Mobile Access

Timesheet Tracking

Change request and Case Management

Budget and Expense Management

Search

Visual planning tools

Quotes/estimates

Invoicing

Project & financial reporting

Integration with accounting software

Notifications

Discussions

Internal knowledgebase

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Device sync

Pros

Assistance PSA

Workrooms

Cons

Assistance PSA

Workrooms

Alternatives Considered

Assistance PSA

Workrooms

Return on Investment

Assistance PSA

Workrooms

Screenshots

Assistance PSA

Workrooms

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

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