What users are saying about

Workrooms

1 Ratings

Assistance PSA

4 Ratings
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Score 6.3 out of 101

Workrooms

1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.3 out of 101

Add comparison

Likelihood to Recommend

Assistance PSA

Financial management and budget management
Bhanuja Nagore profile photo

Workrooms

It's good for small, agile projects.
Claudia Leeb profile photo

Feature Rating Comparison

Project Management

Assistance PSA
7.9
Workrooms
6.4
Task Management
Assistance PSA
8.0
Workrooms
9.1
Resource Management
Assistance PSA
8.0
Workrooms
Gantt Charts
Assistance PSA
8.0
Workrooms
Scheduling
Assistance PSA
8.0
Workrooms
5.5
Workflow Automation
Assistance PSA
7.0
Workrooms
Team Collaboration
Assistance PSA
8.0
Workrooms
Support for Agile Methodology
Assistance PSA
8.0
Workrooms
Support for Waterfall Methodology
Assistance PSA
8.0
Workrooms
Document Management
Assistance PSA
8.0
Workrooms
Email integration
Assistance PSA
8.0
Workrooms
Mobile Access
Assistance PSA
8.0
Workrooms
3.6
Timesheet Tracking
Assistance PSA
8.0
Workrooms
Change request and Case Management
Assistance PSA
8.0
Workrooms
Budget and Expense Management
Assistance PSA
8.0
Workrooms
Search
Assistance PSA
Workrooms
5.5
Visual planning tools
Assistance PSA
Workrooms
8.2

Professional Services Automation

Assistance PSA
8.5
Workrooms
Quotes/estimates
Assistance PSA
8.0
Workrooms
Invoicing
Assistance PSA
9.0
Workrooms
Project & financial reporting
Assistance PSA
8.0
Workrooms
Integration with accounting software
Assistance PSA
9.0
Workrooms

Communication

Assistance PSA
Workrooms
4.8
Notifications
Assistance PSA
Workrooms
3.6
Discussions
Assistance PSA
Workrooms
4.5
Internal knowledgebase
Assistance PSA
Workrooms
6.4

File Sharing & Management

Assistance PSA
Workrooms
5.8
Versioning
Assistance PSA
Workrooms
3.6
Video files
Assistance PSA
Workrooms
5.5
Audio files
Assistance PSA
Workrooms
5.5
Document collaboration
Assistance PSA
Workrooms
6.4
Access control
Assistance PSA
Workrooms
8.2
Advanced security features
Assistance PSA
Workrooms
4.5
Device sync
Assistance PSA
Workrooms
7.3

Pros

  • Project management
  • In oil industry we use it to have a simple process
  • Provided a better solution for finance management of a company
Bhanuja Nagore profile photo
  • Task management
  • File management using tags and simple search
  • Adding external users for a restricted set of information
Claudia Leeb profile photo

Cons

  • Better integration with database
  • Better integration with business intelligence tool
Bhanuja Nagore profile photo
  • The notification system needs to be improved
Claudia Leeb profile photo

Alternatives Considered

Speed and so many options
Bhanuja Nagore profile photo
Claudia Leeb profile photo

Return on Investment

  • It saved time
  • It saved manual power
  • It saved dollars
Bhanuja Nagore profile photo
  • Can't really nail that...
Claudia Leeb profile photo

Screenshots

Assistance PSA

Pricing Details

Assistance PSA

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Workrooms

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details