What users are saying about
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 5.8 out of 101
Based on 4 reviews and ratings
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.3 out of 101
Based on 1 reviews and ratings
Likelihood to Recommend
Assistance PSA
Financial management and budget management
Consultant
StaplesInformation Technology and Services, 10,001+ employees
Workrooms
It's good for small, agile projects.
Web Developer
celum GmbHTelecommunications, 51-200 employees
Feature Rating Comparison
Project Management
Assistance PSA
7.9
Workrooms
6.4
Task Management
Assistance PSA
8.0
Workrooms
9.1
Resource Management
Assistance PSA
8.0
Workrooms
—
Gantt Charts
Assistance PSA
8.0
Workrooms
—
Scheduling
Assistance PSA
8.0
Workrooms
5.5
Workflow Automation
Assistance PSA
7.0
Workrooms
—
Team Collaboration
Assistance PSA
8.0
Workrooms
—
Support for Agile Methodology
Assistance PSA
8.0
Workrooms
—
Support for Waterfall Methodology
Assistance PSA
8.0
Workrooms
—
Document Management
Assistance PSA
8.0
Workrooms
—
Email integration
Assistance PSA
8.0
Workrooms
—
Mobile Access
Assistance PSA
8.0
Workrooms
3.6
Timesheet Tracking
Assistance PSA
8.0
Workrooms
—
Change request and Case Management
Assistance PSA
8.0
Workrooms
—
Budget and Expense Management
Assistance PSA
8.0
Workrooms
—
Search
Assistance PSA
—
Workrooms
5.5
Visual planning tools
Assistance PSA
—
Workrooms
8.2
Professional Services Automation
Assistance PSA
8.5
Workrooms
—
Quotes/estimates
Assistance PSA
8.0
Workrooms
—
Invoicing
Assistance PSA
9.0
Workrooms
—
Project & financial reporting
Assistance PSA
8.0
Workrooms
—
Integration with accounting software
Assistance PSA
9.0
Workrooms
—
Communication
Assistance PSA
—
Workrooms
4.8
Notifications
Assistance PSA
—
Workrooms
3.6
Discussions
Assistance PSA
—
Workrooms
4.5
Internal knowledgebase
Assistance PSA
—
Workrooms
6.4
File Sharing & Management
Assistance PSA
—
Workrooms
5.8
Versioning
Assistance PSA
—
Workrooms
3.6
Video files
Assistance PSA
—
Workrooms
5.5
Audio files
Assistance PSA
—
Workrooms
5.5
Document collaboration
Assistance PSA
—
Workrooms
6.4
Access control
Assistance PSA
—
Workrooms
8.2
Advanced security features
Assistance PSA
—
Workrooms
4.5
Device sync
Assistance PSA
—
Workrooms
7.3
Pros
Assistance PSA
- Project management
- In oil industry we use it to have a simple process
- Provided a better solution for finance management of a company
Consultant
StaplesInformation Technology and Services, 10,001+ employees
Workrooms
- Task management
- File management using tags and simple search
- Adding external users for a restricted set of information
Web Developer
celum GmbHTelecommunications, 51-200 employees
Cons
Assistance PSA
- Better integration with database
- Better integration with business intelligence tool
Consultant
StaplesInformation Technology and Services, 10,001+ employees
Workrooms
- The notification system needs to be improved
Web Developer
celum GmbHTelecommunications, 51-200 employees
Alternatives Considered
Assistance PSA
Speed and so many options
Consultant
StaplesInformation Technology and Services, 10,001+ employees
Workrooms
Web Developer
celum GmbHTelecommunications, 51-200 employees
Return on Investment
Assistance PSA
- It saved time
- It saved manual power
- It saved dollars
Consultant
StaplesInformation Technology and Services, 10,001+ employees
Workrooms
- Can't really nail that...
Web Developer
celum GmbHTelecommunications, 51-200 employees
Screenshots
Assistance PSA
—Pricing Details
Assistance PSA
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Workrooms
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No