What users are saying about

Assistance PSA vs Workrooms

Assistance PSA

4 Ratings

Workrooms

1 Ratings

Assistance PSA

4 Ratings
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Score 6.2 out of 101

Based on 4 reviews and ratings

Workrooms

1 Ratings
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Score 7.3 out of 101

Based on 1 reviews and ratings

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Likelihood to Recommend

Assistance PSA

Financial management and budget management

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Bhanuja Nagore profile photo
Bhanuja Nagore
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Workrooms

It's good for small, agile projects.

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Claudia Leeb profile photo
Claudia Leeb
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Feature Rating Comparison

Project Management

Assistance PSA
7.9
Workrooms
6.4
Task Management
Assistance PSA
8.0
Workrooms
9.1
Resource Management
Assistance PSA
8.0
Workrooms
—
Gantt Charts
Assistance PSA
8.0
Workrooms
—
Scheduling
Assistance PSA
8.0
Workrooms
5.5
Workflow Automation
Assistance PSA
7.0
Workrooms
—
Team Collaboration
Assistance PSA
8.0
Workrooms
—
Support for Agile Methodology
Assistance PSA
8.0
Workrooms
—
Support for Waterfall Methodology
Assistance PSA
8.0
Workrooms
—
Document Management
Assistance PSA
8.0
Workrooms
—
Email integration
Assistance PSA
8.0
Workrooms
—
Mobile Access
Assistance PSA
8.0
Workrooms
3.6
Timesheet Tracking
Assistance PSA
8.0
Workrooms
—
Change request and Case Management
Assistance PSA
8.0
Workrooms
—
Budget and Expense Management
Assistance PSA
8.0
Workrooms
—
Search
Assistance PSA
—
Workrooms
5.5
Visual planning tools
Assistance PSA
—
Workrooms
8.2

Professional Services Automation

Assistance PSA
8.5
Workrooms
—
Quotes/estimates
Assistance PSA
8.0
Workrooms
—
Invoicing
Assistance PSA
9.0
Workrooms
—
Project & financial reporting
Assistance PSA
8.0
Workrooms
—
Integration with accounting software
Assistance PSA
9.0
Workrooms
—

Communication

Assistance PSA
—
Workrooms
4.8
Notifications
Assistance PSA
—
Workrooms
3.6
Discussions
Assistance PSA
—
Workrooms
4.5
Internal knowledgebase
Assistance PSA
—
Workrooms
6.4

File Sharing & Management

Assistance PSA
—
Workrooms
5.8
Versioning
Assistance PSA
—
Workrooms
3.6
Video files
Assistance PSA
—
Workrooms
5.5
Audio files
Assistance PSA
—
Workrooms
5.5
Document collaboration
Assistance PSA
—
Workrooms
6.4
Access control
Assistance PSA
—
Workrooms
8.2
Advanced security features
Assistance PSA
—
Workrooms
4.5
Device sync
Assistance PSA
—
Workrooms
7.3

Pros

  • Project management
  • In oil industry we use it to have a simple process
  • Provided a better solution for finance management of a company

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Bhanuja Nagore profile photo
Bhanuja Nagore
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  • Task management
  • File management using tags and simple search
  • Adding external users for a restricted set of information

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Claudia Leeb profile photo
Claudia Leeb
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Cons

  • Better integration with database
  • Better integration with business intelligence tool

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Bhanuja Nagore profile photo
Bhanuja Nagore
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  • The notification system needs to be improved

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Claudia Leeb profile photo
Claudia Leeb
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Alternatives Considered

Speed and so many options

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Bhanuja Nagore profile photo
Bhanuja Nagore
View all 1 answers on this topic
Claudia Leeb profile photo
Claudia Leeb
View all 1 answers on this topic

Return on Investment

  • It saved time
  • It saved manual power
  • It saved dollars

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Bhanuja Nagore profile photo
Bhanuja Nagore
View all 1 answers on this topic
  • Can't really nail that...

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Claudia Leeb profile photo
Claudia Leeb
View all 1 answers on this topic

Screenshots

Assistance PSA—

Pricing Details

Assistance PSA

General
Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No
Additional Pricing Details
—

Workrooms

General
Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details
—