Asure HR (People Success Platform) vs. Eddy

This is a decent tool with capabilities such as employee onboarding and recruitment assistance. Even the employee self-services have quite capable features and are unique. The areas of improvement should be employee life cycle management, leave tracking, and the benefits and compensation section could have had additional features which can be company-specific which can be customised.

Incentivized

If you understand the pitfalls of Eddy, such as needing to manually track what has been signed--vs still pending--then it is a well utilized system. Being able to send documents for signature via HelloSign is useful. At one point we had used HelloSign for onboarding but made it made it difficult to transition and track new hires.

Incentivized

• Customer Support Availability
• Phone support with a dedicated account manager
• Account access levels for management team

• Contact information
• Tracking trainings
• Storing HR documents

Incentivized

• Employee Review and feedback management
• Benefits tracking and query resolution
• Onboarding easiness

Incentivized

• An employee needs to accept the invitation to populate in the onboarding tab
• Documents do not show which documents are pending signature
• As an HR software, it should have a place with labor law updates based on region

Incentivized

Asure's benefit came from having a dedicated account manager that could be reached via phone rather than emailing or setting up a support ticket. The user experience on the software account feels like it was built on Windows 98 and it hasn't been updated but the information is all there if you're familiar with it. We have now moved to Gusto which has an integration with our timekeeping solution Deputy. I have experience with SurePayroll which offers simple automation if employees are salaried and no input is needed.

ADP HR did not have the tracking portion and allowance of signatures that Eddy does. ADP had an electronic filing system but no ability to send out documents for signature. ADP HR has up-to-date labor laws for our location, so we had to sign up for both products--one to mitigate our legal liability and the other to easily track HR docs that have been signed.

Incentivized

• Has solved the problem of new application tracking
• Has made it easy for employees self services management
• Has a commendable HR features like inbuilt report generation

Incentivized

• Managing labor law requirements
• Somewhat time consuming initially
• Positive address book

Incentivized