Asure HR (People Success Platform) vs. Paycor

This is a decent tool with capabilities such as employee onboarding and recruitment assistance. Even the employee self-services have quite capable features and are unique. The areas of improvement should be employee life cycle management, leave tracking, and the benefits and compensation section could have had additional features which can be company-specific which can be customised.

Incentivized

Paycor is well suited for a business that it looking for one program that can handle scheduling and Payroll all in one. It does have capability to monitor employee progress, reviews, tasks, etc. We have not been able to get this functionality implemented will at our business as of yet. It would be well suited for a medium to large size organization. Depending on the structure of the organization, it may be more than what a smaller business with only a few employees would need.

Incentivized

• Customer Support Availability
• Phone support with a dedicated account manager
• Account access levels for management team

• ACA - the ACA support was phenomenal. It was SO easy.
• Payroll - Easy to use and easy to edit.
• Performance Reviews - Customizable and has some AI features incorporated
• Benefits - User Friendly with so many options for administrative reports.
• Recruiting - intuitive design, easy to read and get a snapshot of information. Can add non-manager to review applications which is very helpful when team interviewing.

Incentivized

• Employee Review and feedback management
• Benefits tracking and query resolution
• Onboarding easiness

Incentivized

• From my experience, modules are not communicating with each other, need a more seamless system.
• In my opinion, the system is too slow, many times it kicks you out or you cannot use it during payroll weeks.
• Have to input same data in several places due to system setup.

Incentivized

The product is really good overall. The customer service is not the best and the benefits administration is kind of painful. However, the good outweighs the bad. We might get a different benefit admin system that can be integrated into Paycor. My controller doesn't want to switch anything for a [long] time.

Incentivized

Just the fact that Paycor has everything that we need to feed to one place is amazing. With Scheduling, timekeeping, payroll, reporting, analytics, HR compliance, training, hiring, performance, onboarding, benefits, and resources. i am sure there are other produce that we are not even using yet that Paycor is offering

Incentivized

We have not experienced any availability issues

Incentivized

All processes work quickly

Incentivized

I feel like support will transfer you back and forth between departments and put you on hold forever. I believe it is very difficult to see the status of an open ticket. During my experience, it feels like the client has to push all communication and request updates from support regularly.

Incentivized

The training was easy to understand, and the Paycor tutorials are a great, easy reference.

Incentivized

Implementation of any new software is going to be challenging, especially if you are maintaining an existing program concurrently. When it is time for dual-processing (both old and new software) prior to going live, be prepared to be stressed. But trust the process and it will be over soon.

Incentivized

Asure's benefit came from having a dedicated account manager that could be reached via phone rather than emailing or setting up a support ticket. The user experience on the software account feels like it was built on Windows 98 and it hasn't been updated but the information is all there if you're familiar with it. We have now moved to Gusto which has an integration with our timekeeping solution Deputy. I have experience with SurePayroll which offers simple automation if employees are salaried and no input is needed.

Number 1 reason was price - based on all the functionality, we expected Paycor to come in a lot higher from a price point perspective but it was significantly less than the other software we looked. This made me a bit nervous because of how much the price difference was (I figured if it was noticeable less, there must be something wrong with it). There isn't. Paycor is great and a good price point I was able to defend to my CEO and CFO and get quick approval to start implementation

Incentivized

We haven't needed to scale

Incentivized

• Has solved the problem of new application tracking
• Has made it easy for employees self services management
• Has a commendable HR features like inbuilt report generation

Incentivized

• Able to track time and build reports that allows us to be reimbursed from funders at a higher rate.
• ATS allows us to receive a higher caliber of candidate compared to our prior product.
• Much easier to use for all - staff, management, finance teams, etc.

Incentivized