Asure Time & Attendance vs. DeskTime

AsureForce Time would work well for a company with a large volume of non-exempt staff, but the workforce would have to have very simplistic needs. Complex business rules and structure wouldn't be accommodated well by this solution.

When we made the decision to go cloud based and send our employees home to work remotely we needed something that would help us and them manage their time and keep everyone on track. Desktime makes the team more aware of how they are spending their time both individually and as a team. It allows them to see and track what makes them most productive and what times of the day they are most engaged. Keeps projects on track.

• The sync functionality between the clocks and the software, particularly the new clocks, is a plus.
• The Asure support team is very responsive.

• Personal time management
• Customer Service
• Easy to use UI

• The way the business rules are set up doesn't lend itself to easily supporting our specific business/users.
• The software doesn't interface with our HR/payroll solution as well as I'd hoped.

• App resources usage - it's lagging sometimes

This product was selected well before I began with my company, and we'll actually be moving off of it soon to Ultimate Software's time & attendance solution.

Desktime is the first time management software I have used.

• We spend a lot of time internally on support and set up. Part of this is due to how the software was made and part is due to how our business is structured and changes frequently.
• We are able, though, to scale on top of it easily when we open new locations.

• Increased awareness of own time management
• Better understanding of ticket time predictions vs reality
• Easier observation of team's out of office status