What users are saying about

UltiPro

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
726 Ratings
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6 out of 101

UltiPro

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
726 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.5 out of 101

Add comparison

Likelihood to Recommend

AsureForce Time & Labor Management

AsureForce Time would work well for a company with a large volume of non-exempt staff, but the workforce would have to have very simplistic needs. Complex business rules and structure wouldn't be accommodated well by this solution.
Tony Leifert, SHRM-CP profile photo

UltiPro

If you're wanting to go more paperless this is a great software! Going from paper open enrollment to 100% electronic has been great! Having staff get their pay stubs, their W-2's and 1095's has saved us in postage fees and time. Staff can update their address, direct deposit, and W-4 in employee self-service so that has eliminated that paperwork too.
Rachel Russ profile photo

Feature Rating Comparison

Human Resource Management

AsureForce Time & Labor Management
UltiPro
8.4
Employee demographic data
AsureForce Time & Labor Management
UltiPro
8.9
Employment history
AsureForce Time & Labor Management
UltiPro
8.5
Job profiles and administration
AsureForce Time & Labor Management
UltiPro
8.6
Workflow for transfers, promotions, pay raises, etc.
AsureForce Time & Labor Management
UltiPro
8.3
Organizational charting
AsureForce Time & Labor Management
UltiPro
7.9
Organization and location management
AsureForce Time & Labor Management
UltiPro
8.4
Compliance data (COBRA, OSHA, etc.)
AsureForce Time & Labor Management
UltiPro
8.4

Payroll Management

AsureForce Time & Labor Management
UltiPro
8.8
Pay calculation
AsureForce Time & Labor Management
UltiPro
8.9
Support for external payroll vendors
AsureForce Time & Labor Management
UltiPro
8.5
Benefit plan administration
AsureForce Time & Labor Management
UltiPro
8.7
Direct deposit files
AsureForce Time & Labor Management
UltiPro
9.2
Salary revision and increment management
AsureForce Time & Labor Management
UltiPro
8.8
Reimbursement management
AsureForce Time & Labor Management
UltiPro
8.4

Leave and Attendance Management

AsureForce Time & Labor Management
UltiPro
8.1
Approval workflow
AsureForce Time & Labor Management
UltiPro
8.4
Balance details
AsureForce Time & Labor Management
UltiPro
7.9
Annual carry-forward and encashment
AsureForce Time & Labor Management
UltiPro
8.0

Employee Self Service

AsureForce Time & Labor Management
UltiPro
9.0
View and generate pay and benefit information
AsureForce Time & Labor Management
UltiPro
9.2
Update personal information
AsureForce Time & Labor Management
UltiPro
9.4
View company policy documentation
AsureForce Time & Labor Management
UltiPro
8.9
Employee recognition
AsureForce Time & Labor Management
UltiPro
8.4
View job history
AsureForce Time & Labor Management
UltiPro
9.1

Asset Management

AsureForce Time & Labor Management
UltiPro
7.8
Tracking of all physical assets
AsureForce Time & Labor Management
UltiPro
7.8

HR Reporting

AsureForce Time & Labor Management
UltiPro
8.2
Report builder
AsureForce Time & Labor Management
UltiPro
8.6
Pre-built reports
AsureForce Time & Labor Management
UltiPro
8.1
Ability to combine HR data with external data
AsureForce Time & Labor Management
UltiPro
7.9

Onboarding

AsureForce Time & Labor Management
UltiPro
8.5
New hire portal
AsureForce Time & Labor Management
UltiPro
8.7
Manager tracking tools
AsureForce Time & Labor Management
UltiPro
8.3

Performance and Goals

AsureForce Time & Labor Management
UltiPro
8.4
Corporate goal setting
AsureForce Time & Labor Management
UltiPro
8.2
Individual goal setting
AsureForce Time & Labor Management
UltiPro
8.6
Line-of sight-visibility
AsureForce Time & Labor Management
UltiPro
8.1
Performance tracking
AsureForce Time & Labor Management
UltiPro
8.6

Performance Management

AsureForce Time & Labor Management
UltiPro
8.2
Performance plans
AsureForce Time & Labor Management
UltiPro
8.1
Performance improvement plans
AsureForce Time & Labor Management
UltiPro
8.2
Review status tracking
AsureForce Time & Labor Management
UltiPro
8.0
Review reminders
AsureForce Time & Labor Management
UltiPro
8.1
Multiple review frequency
AsureForce Time & Labor Management
UltiPro
8.4

Succession Planning

AsureForce Time & Labor Management
UltiPro
7.9
Create succession plans/pools
AsureForce Time & Labor Management
UltiPro
8.0
Candidate ranking
AsureForce Time & Labor Management
UltiPro
7.8
Candidate search
AsureForce Time & Labor Management
UltiPro
8.3
Candidate development
AsureForce Time & Labor Management
UltiPro
7.6

Recruiting / ATS

AsureForce Time & Labor Management
UltiPro
8.3
Job Requisition Management
AsureForce Time & Labor Management
UltiPro
8.1
Company Website Posting
AsureForce Time & Labor Management
UltiPro
8.7
Publish to Social Media
AsureForce Time & Labor Management
UltiPro
8.2
Job Search Site Posting
AsureForce Time & Labor Management
UltiPro
8.4
Duplicate Candidate Prevention
AsureForce Time & Labor Management
UltiPro
8.2
Applicant Tracking
AsureForce Time & Labor Management
UltiPro
8.5
Notifications and Alerts
AsureForce Time & Labor Management
UltiPro
8.2

Pros

  • The sync functionality between the clocks and the software, particularly the new clocks, is a plus.
  • The Asure support team is very responsive.
Tony Leifert, SHRM-CP profile photo
  • Very nimble and able to be customized to your organization's specific needs; both in initial configuration and beyond.
  • Robust reporting and analytics capabilities.
  • Well integrated since all modules/functions are under one umbrella rather than 'bolting on' functions from various providers.
  • Excellent service and support.
David Caffroy profile photo

Cons

  • The way the business rules are set up doesn't lend itself to easily supporting our specific business/users.
  • The software doesn't interface with our HR/payroll solution as well as I'd hoped.
Tony Leifert, SHRM-CP profile photo
  • The main area where there is some room for improvement with UltiPro is with customer service. The Rapid Response hotline is very helpful, but the "case" system does not seem to create urgency even when you mark something as a priority, and there seems to be a lot of pushing from our end needed to get things addressed in a timely manner.
  • There are some functions that can only be done in the "back office" rather than the web portal, and this split functionality can be annoying and slow down productivity sometimes.
  • There is some limited functionality if you don't have the time and attendance module, which costs extra money.
Bailey Thomas profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
UltiPro9.0
Based on 174 answers
Nov 2018 Update: I'm always in support of keeping Ultipro at my organization, and I spend a great deal of time showing people how to use it effectively so that they too continue to push for keeping the Ultipro HCM solution when the time comes to decide to renew the HCM solution or not.

April 2016: I use UltiPro every day and find value in all of the features that are available to this organization. While I am not responsible for deciding on staying with this HCM solution and renew it in the future, I am a huge supporter for staying with the solution because it packs quite a punch when used as intended.
Juan Osegueda profile photo

Usability

No score
No answers yet
No answers on this topic
UltiPro8.6
Based on 98 answers
Ultipro is by far the very best HCM solution that I've used, and I don't mind acting as a point of contact to anyone that might be interested in hearing from an actual user about my experiences with the suite. Ultipro can pretty much handle anything that you throw at it, while ensuring that what you throw at it is compliant with federal and state regulations. It really is quite simple to use and only gets easier to use the more you use it obviously. I would encourage anyone that is having issues with the suite to partner with their customer success manager to tackle anything that is at any point problematic.
Juan Osegueda profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
UltiPro8.9
Based on 59 answers
I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
Juan Osegueda profile photo

Performance

No score
No answers yet
No answers on this topic
UltiPro9.2
Based on 54 answers
Give it a try -- see for yourself how well Ultipro handles and performs!
Juan Osegueda profile photo

Support

No score
No answers yet
No answers on this topic
UltiPro7.7
Based on 213 answers
UltiPro's support is excellent. Getting help is as close as a phone call away, with online chat tools for quick payroll questions, Their customer success portal is a great place to get information, manage cases, and even share reports that you use that might be beneficial for someone else through BI Exchange. For first time users of UltiPro, they have multiple training opportunities throughout the year, and users can log into webinars and weekly calls that Ulti experts host quite often. Training is either web-based, or at a training facility, whichever you prefer.Also, one word of advice is to reach out to your aptly-named Customer
Success Account Manager if you need any assistance. Ultimate ensures that each account has a dedicated account manager for you that can work with you whenever you need advice or to have something resolved in your environment.Every time that I reach out to my account manager - or call the 800-number, or use the online chat feature, or venture into the customer success portal for documentation - I always find what I am looking for, and that gives me peace of mind in using UltiPro for my payroll and HR/Benefits needs.
Juan Osegueda profile photo

In-Person Training

No score
No answers yet
No answers on this topic
UltiPro8.9
Based on 77 answers
Nov 2018 Update: In-person training is a must-do for anyone wanting to get more familiar with Ultipro. Going to a live class is ideal because it allows one to network with peers in or not in your field, but more importantly you can spend time with an Ultipro expert (instructor) that has that added inside edge (knowledge) that makes one want to learn just a bit more to be at the same level as the instructor.

April 2016: I've been to more than five in-person training sessions and each and every time the instruction has been superb. I had never used UltiPro prior to March 2016, but their Intro classes were so well-designed and at a reasonable pace that I was quickly able to learn the platform and even fall in love with the ease of use. Once the in-person training is complete, Ulti even has a rewards program of sorts where the classes you take rewards you with points that you can trade in for novelty items or additional specialized training and gift cards. Pretty cool!
Juan Osegueda profile photo

Online Training

No score
No answers yet
No answers on this topic
UltiPro9.0
Based on 172 answers
They offer a lot of documentation and training materials available as well as instructor-led training classes on a lot of different product features.
Jill Schwebach profile photo

Implementation

No score
No answers yet
No answers on this topic
UltiPro8.7
Based on 69 answers
UltiPro made it very easy to implement. I implemented UltiPro on my own (as we were short-handed), in addition to my other duties, and was able to stay on track with our original implementation timeline. The process is laid out in a very detailed method. This was by far the most thorough and easiest implementation that I have been through
Staci Drilling,SPHR, SHRM-SCP profile photo

Alternatives Considered

This product was selected well before I began with my company, and we'll actually be moving off of it soon to Ultimate Software's time & attendance solution.
Tony Leifert, SHRM-CP profile photo
Taleo is less click intensive than UltiPro.
Sandra Stratton, SPHR, SHRM-SCP profile photo

Scalability

No score
No answers yet
No answers on this topic
UltiPro8.8
Based on 77 answers
We have been able to continue to grow and add on to UltiPro.
Allison Vessels, Ed.D., SPHR profile photo

Return on Investment

  • We spend a lot of time internally on support and set up. Part of this is due to how the software was made and part is due to how our business is structured and changes frequently.
  • We are able, though, to scale on top of it easily when we open new locations.
Tony Leifert, SHRM-CP profile photo
  • ne stop data record management that is unified
  • simplified reporting, data in the hands of HR and the user
  • improved HR and payroll efficiency
  • complete support from Ultimate
Helen Luketic, CHRP profile photo

Screenshots

AsureForce Time & Labor Management

Pricing Details

AsureForce Time & Labor Management

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

AsureForce Time & Labor Management More Information

UltiPro

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details

UltiPro More Information