What users are saying about
Top Rated
228 Ratings
15 Ratings
Top Rated
228 Ratings
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Score 8.2 out of 100
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Attribute Ratings

  • Piwik PRO is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

7.9

AT Internet

79%
121 Ratings
8.8

Piwik PRO

88%
8 Ratings

Likelihood to Renew

8.0

AT Internet

80%
18 Ratings

Piwik PRO

N/A
0 Ratings

Usability

8.3

AT Internet

83%
8 Ratings

Piwik PRO

N/A
0 Ratings

Availability

9.5

AT Internet

95%
9 Ratings

Piwik PRO

N/A
0 Ratings

Performance

9.0

AT Internet

90%
1 Rating

Piwik PRO

N/A
0 Ratings

Support Rating

8.5

AT Internet

85%
164 Ratings
10.0

Piwik PRO

100%
2 Ratings

In-Person Training

5.0

AT Internet

50%
1 Rating

Piwik PRO

N/A
0 Ratings

Implementation Rating

8.0

AT Internet

80%
1 Rating

Piwik PRO

N/A
0 Ratings

Product Scalability

8.0

AT Internet

80%
1 Rating

Piwik PRO

N/A
0 Ratings

Likelihood to Recommend

AT Internet

When it comes to web analytics AT Internet is well suited. We introduced AT Internet in 2017 after an evaluation project with other professional analytics solutions. Starting with our corporate website we quickly rolled it out to our customer experience platform, our webshops, and our corporate intranet based on SharePoint 2013.Especially the use in our intranet brought significant improvements over the standard analytics features SP 2013 is offering. The ATI tag systems with their flexibility allow us to include company-specific properties and thus making it possible for us to analyze our intranet usage on segments such as locations, branches, and so on.
Uwe Gobbers | TrustRadius Reviewer

Piwik PRO

Piwik Pro Core is especially perfect for smaller businesses that want to have an alternative to Google's ecosystem. You can do a lot of the great stuff you can do with GA UA and GA4. But it still needs some tweaking. Especially for some bigger companies who have a lot of events, it would be great to have some smaller payment steps, as of right now it can be quite steep for some companies to pay the bill if you go above 500.000 events per month. Nevertheless, I believe this is one of the better options available when data ownership and privacy come to mind.
Wilco Wietsma | TrustRadius Reviewer

Pros

AT Internet

  • A very strong, supportive team who are keen to develop the relationship and deliver business value
  • Excellent 'real-time' data availability through rapid data processing
  • Powerful tools for analysing content consumption and usage patterns
  • A range of API options to deliver data in the format required
  • A process of continuous evolution in the data tools provided
Neal Cantle | TrustRadius Reviewer

Piwik PRO

  • Manage all campaigns and increase large volumes of data.
  • It has an excellent activity panel through which you can have complete visibility of each activity you carry out.
  • It's great to track all interactions between users and track all conversions.
Devin Mulvey | TrustRadius Reviewer

Cons

AT Internet

  • Integrations with outside vendors: there are many ways to integrate data from outside vendors, however you can't display this information in every application unless you create a custom field, which can sometimes be limiting.
  • Access rights: there are two places to assign access rights and each place has slightly different functionality. You can get really granular with what each person has access to, but it is easy to miss a check box and have to go back and correct it.
  • Visualizations across applications: there are some really cool visualizations in the oldest application they support that includes predictive traffic estimates, automatic multi-period variations, etc., that aren't available yet in the newer applications.
Anonymous | TrustRadius Reviewer

Piwik PRO

  • Filtering: ip ranges, hostnames, regex. These are a few things that aren't possible like we are used to.
  • Tag Manager: not all tags/triggers are possible yet to what we are used to.
  • Are more progressive payment model: more little steps to buy a plan.
  • Custom dimensions: they weren't available but are now. But they aren't that user friendly yet as I'm used to.
Wilco Wietsma | TrustRadius Reviewer

Pricing Details

AT Internet

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$430

Starting Price

$0 per server calls consumption

AT Internet Editions & Modules

Edition
Business$4301
PremiumContact us1
  1. per server calls consumption
Additional Pricing Details
Our different options are designed to scale and adapt to your needs : BUSINESS : Starting at 355€/MONTH No obligation Try for 1 month, for free! PREMIUM : Contact us for pricing details Free Trial: Available. Pricing model: Subscription https://www.atinternet.com/en/pricing/

Piwik PRO

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

Piwik PRO Editions & Modules

Additional Pricing Details

Likelihood to Renew

AT Internet

AT Internet 8.0
Based on 18 answers
I gave this rating because I think that AT Internet is a good tool, user-friendly easy for onboarding and simple dashboards, however the majority of people use Google Analytics, especially media agency, it is easier for them to use Google Analytics.
Anonymous | TrustRadius Reviewer

Piwik PRO

No score
No answers yet
No answers on this topic

Usability

AT Internet

AT Internet 8.3
Based on 8 answers
Overall the experience is very good, it's quick, relaiable and does everything I would want. The only problems I have are matching the correct stats to what I want. It can be painful trying to find the right thing and the explanations are not always the clearest. That's the only issue i've found though.
Anonymous | TrustRadius Reviewer

Piwik PRO

No score
No answers yet
No answers on this topic

Reliability and Availability

AT Internet

AT Internet 9.5
Based on 9 answers
I don't have any exemple in mind where AT Internet interface hasn't been available, i have always been able to use AT Internet when i needed it. The only issues to notice is that it happens sometimes that real time or D-1 datas are partially delayed.
Pierre Buffet | TrustRadius Reviewer

Piwik PRO

No score
No answers yet
No answers on this topic

Performance

AT Internet

AT Internet 9.0
Based on 1 answer
All excel reports are downloaded very quickly, even if the query is more than 20 000 lines.
Anonymous | TrustRadius Reviewer

Piwik PRO

No score
No answers yet
No answers on this topic

Support Rating

AT Internet

AT Internet 8.5
Based on 164 answers
I have not used the Support Team thereby I am unable to review how their Support Teams works. However, in an instance where I had an issue, my concerned department contacted their support team and I was provided with the solution of the problem I was facing within a short span of time.
Anonymous | TrustRadius Reviewer

Piwik PRO

Piwik PRO 10.0
Based on 2 answers
We had to contact the support several times in the beginning and they really took their time to explain the different functions in detail. So in terms of support I can definitely recommend Piwik PRO.
Anonymous | TrustRadius Reviewer

In-Person Training

AT Internet

AT Internet 5.0
Based on 1 answer
The in-person training unfortunately does not match to our expectations, was too much focus on digital basis and not on AT Internet functionnalties and how to use it. We paid for one day and only 15 minutes at the end was focused on our real needs in terms of media analytics.
Anonymous | TrustRadius Reviewer

Piwik PRO

No score
No answers yet
No answers on this topic

Online Training

AT Internet

No online training
Anonymous | TrustRadius Reviewer

Piwik PRO

No answers on this topic

Implementation Rating

AT Internet

AT Internet 8.0
Based on 1 answer
The support team helps us to implement AT Internet.
Anonymous | TrustRadius Reviewer

Piwik PRO

No score
No answers yet
No answers on this topic

Alternatives Considered

AT Internet

AT Internet shows a deep understanding of our business objectives and provide us with ideas on how to solve them. They grant us enough time to try their tools and to be sure the tools are helpful. The data we've got in the Analyzer was manually checked and it was completely correct. Their roadmap was clean and aligned with our strategy
Dmitry Kharitonov | TrustRadius Reviewer

Piwik PRO

Piwik Pro's support for multiple sites saved me a lot of time. To view reports from numerous client sites, I'll have to access a single dashboard. Its digest reports save time and are simple enough for non-technical executives to understand. It gives us access to information about individual users that Google doesn't allow us to see as a whole. It will allow users to express their desires more clearly. As a result, this one is significantly more useful compared to other tools.
Sourov K Chowdhury | TrustRadius Reviewer

Scalability

AT Internet

AT Internet 8.0
Based on 1 answer
Regarding AT Internet possibilities, it could be adapted to small or large organizations, easy to set up. We can add sites in makets that we launch e-commerce.
Anonymous | TrustRadius Reviewer

Piwik PRO

No score
No answers yet
No answers on this topic

Return on Investment

AT Internet

  • Unfortunately, I do not have precise results to give, but the statistics provided by AT Internet make it possible to carry out in-depth analyses and to make good decisions.
  • You just have to know how to find the information and interpret it.
Anonymous | TrustRadius Reviewer

Piwik PRO

  • We have obtained a good impact both economically and in data integration.
  • It has allowed us to collect and analyze all the data of our clients, and to create groups that allow us to divide potential clients and make personalized messages.
  • We use the Enterprise plan because it provides us with the necessary tools and unlimited features.
Devin Mulvey | TrustRadius Reviewer

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