What users are saying about

AT Internet

Top Rated
26 Ratings

AT Internet

Top Rated
26 Ratings
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Score 7.6 out of 101

Webtrends Analytics

62 Ratings
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Score 7.1 out of 101

Add comparison

Likelihood to Recommend

AT Internet

Very good for web traffic analysis when it is correctly set up. Users from the marketing Department appreciate it.In its current configuration, it's a bit complicated to use, and could be improved in term of versatility.
No photo available

Webtrends Analytics

Scenarios1. If you want to use web server log files as input to your web analytics, then Webtrends will provides a good product, with great ease of implementation. Don't even think about being cheap on hardware, and make sure Webtrends runs on real servers, not in a VM environment.2. If you want to use Data Tagging, similar to Google Analytics or Site Catalyst, Webtrends has a powerful product, just be prepared to pay.3. If you are new to Web Analytics, but it is the strategic direction, start with Webtrends on Premises.Questions to Ask1. What are you trying to accomplish?2. Can you place a dollar value on the benefit that you expect/need from Webtrends?3.Can you live with Webtrends running SaaS?
Chaim (Daniel) Arnstein profile photo

Pros

  • Rich interface with a marketing approch
  • No limit to request on previous data
  • Data mining possibility on all the parameters
No photo available
  • Content groupings were a nice way to see groups of content (all cart pages, all product detail pages, etc); but this is available on most analytics systems
No photo available

Cons

  • The user interface could be improved (design, font, colors).
Sixtine Wittlin profile photo
  • There are glitches in the system; some traffic sources are not identified correctly which can disrupt data. For example, I see Display campaign ID mixed in with search traffic, referral traffic.
  • Some of the reporting and dashboard layouts are less than ideal for seeing the bigger picture on one screen.
  • Certain metrics like time on site, and unique visitors are not measured as well as they could be. ATOS should be measured in seconds, rather than minutes.
No photo available

Likelihood to Renew

AT Internet7.6
Based on 9 answers
The AT Internet teams always works on improving their products. I had the opportunity to see a demonstration of some future products: they will be more user friendly, easier to use, and faster at providing data. Moreover, meeting them in the different events they organize is always a pleasant and enriching experience.
Denis Dupouy profile photo
Webtrends Analytics5.4
Based on 25 answers
Webtrends started as a leader in web analytics, but since then has been playing catchup with services such as Google Analytics.
No photo available

Usability

AT Internet6.4
Based on 1 answer
No answer on this topic is available.
Webtrends Analytics5.4
Based on 7 answers
If I could give it a 0, I would. Not having an intuitive user interface made it impossible to convince non-analytic business users to use the tool on their own. Even as a seasoned analyst, frequent calls were needed to get what should be simple tasks done. Account managers don't understand the tool either, and have to refer you to technical support
No photo available

Reliability and Availability

AT Internet5.5
Based on 1 answer
No answer on this topic is available.
Webtrends Analytics9.0
Based on 4 answers
It is much better than average. Down time usually occurs because of a need to refresh the server on our end.
No photo available

Performance

No score
No answers yet
No answers on this topic
Webtrends Analytics8.2
Based on 3 answers
The v9 admin interface and v10 reporting interface work as well as expected, but have a tendency to be pokey, especially for bulky reports and whenever you're connected to wifi. I much prefer using the REST API for all reporting for this reason, which simply dumps out the data and doesn't bother with the user interface.
Adam Krause profile photo

Support

AT Internet8.9
Based on 3 answers
They are very reactive and their solution is powerful.
Edouard Ader profile photo
Webtrends Analytics8.8
Based on 8 answers
We've always had great support from WebTrends.
No photo available

In-Person Training

No score
No answers yet
No answers on this topic
Webtrends Analytics9.7
Based on 3 answers
The in-person training was comprehensive enough to get you started, but I strongly recommend having a more experienced person when beginning with the tool.
Adam Krause profile photo

Online Training

No score
No answers yet
No answers on this topic
Webtrends Analytics9.0
Based on 4 answers
Webtrends provides several free webinars over the course of the year, many of which I would expect to pay for. The people providing the webinars seem to have a good feel for real-world application of the product.
Adam Krause profile photo

Implementation

No score
No answers yet
No answers on this topic
Webtrends Analytics9.9
Based on 5 answers
Careful planning and patience. Use a non-public test site to fine tune tags and reporting. Despite best laid plans, there will be surprises when you collect the data, run the analysis and begin generating reports using the tool. Perform a tag audit to ensure tags fire as desired.
Mitchell Teixeira profile photo

Alternatives Considered

Benjamin Mercier profile photo
Google Analytics. We had a free trial to test out the system.
No photo available

Return on Investment

  • Reduce drop off
  • Increase conversion rate
  • More efficient management of the marketing campaigns
Benjamin Mercier profile photo
  • Cost became quite high, and with improvements to Google Analytics, hard to justify investment in on-going licensing costs.
No photo available

Pricing Details

AT Internet

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
1.  per server calls consumption
Additional Pricing Details
Our different options are designed to scale and adapt to your needs : BUSINESS : Starting at 355€/MONTH No obligation Try for 1 month, for free! PREMIUM : Contact us for pricing details Free Trial: Available. Pricing model: Subscription.

Webtrends Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details