What users are saying about

AT Internet vs WhatUsersDo

AT Internet
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Top Rated
210 Ratings
WhatUsersDo
4 Ratings

AT Internet

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Top Rated
210 Ratings
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Score 7.6 out of 100

Based on 210 reviews and ratings

WhatUsersDo

4 Ratings
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Score 9.6 out of 100

Based on 4 reviews and ratings

Likelihood to Recommend

AT Internet

It is probably the strongest overall proposition in the web analytics space, taking into account value for money, the team involved, the tools, data availability and overall flexibility of the solution. It is very well suited to broadcast media, with its requirement for robust video and audio analytics

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Neal Cantle | TrustRadius Reviewer
Neal Cantle
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WhatUsersDo

If you want to watch a user journey through your website with commentary, this tool is the perfect one to use, even if it does take quite a few hours for responses. I think if you want to test specific functions, quickly, there are better tools for doing this. Reviewers are very honest and can be quite harsh, so you need to have an open mind to criticism, as what they say is very useful.

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Anonymous | TrustRadius Reviewer
Verified User
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Pros

AT Internet

  • Real-time data: only a four minute delay between an action on a website and processed data you can work with.
  • Support: very responsive support center and intelligent, creative consultants. I've never had a problem they couldn't solve.
  • An application for everyone: there are applications for every type of user, from someone who just needs to view PDF dashboards, to basic data manipulation, to advanced analysts. You can get incredibly in depth with the type of data you're looking at or you can stay on the surface to get quick KPIs.
  • API capabilites: ability to run real-time API calls through one of the apps, connect API calls to Excel, and the ability to import data from external APIs to display in dashboards.

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Anonymous | TrustRadius Reviewer
Verified User
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WhatUsersDo

  • Very simple and easy to use interface
  • Offer recommended questions to ask, which is helpful for a first time user
  • You get much more user information than most other similar tools offer

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Cons

AT Internet

  • Long response time for reports based on a huge datasets in some cases. If your volume of data is high and you're requesting a data within a complex segment then response time could be significant. But the processing time for regular reports could be improved by AT Internet team if you request it.
  • Delays in a problem solving when the issue requires several technical teams cooperation.

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Dmitry Kharitonov | TrustRadius Reviewer
Dmitry Kharitonov
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WhatUsersDo

  • Some reviewers can spend too little time on a test
  • Their audio box can sometimes hide features, like navigation bars
  • It would be useful to be able to specify in more detail the demographic you would like to test

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Likelihood to Renew

AT Internet

AT Internet 8.1
Based on 18 answers
I gave this rating because I think that AT Internet is a good tool, user-friendly easy for onboarding and simple dashboards, however the majority of people use Google Analytics, especially media agency, it is easier for them to use Google Analytics.

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Anonymous | TrustRadius Reviewer
Verified User
View all 18 answers on this topic

WhatUsersDo

No score
No answers yet
No answers on this topic

Usability

AT Internet

AT Internet 8.3
Based on 8 answers
Overall the experience is very good, it's quick, relaiable and does everything I would want. The only problems I have are matching the correct stats to what I want. It can be painful trying to find the right thing and the explanations are not always the clearest. That's the only issue i've found though.

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Anonymous | TrustRadius Reviewer
Verified User
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WhatUsersDo

No score
No answers yet
No answers on this topic

Reliability and Availability

AT Internet

AT Internet 9.5
Based on 9 answers
I don't have any exemple in mind where AT Internet interface hasn't been available, i have always been able to use AT Internet when i needed it. The only issues to notice is that it happens sometimes that real time or D-1 datas are partially delayed.

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Pierre Buffet | TrustRadius Reviewer
Pierre Buffet
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WhatUsersDo

No score
No answers yet
No answers on this topic

Performance

AT Internet

AT Internet 9.0
Based on 1 answer
All excel reports are downloaded very quickly, even if the query is more than 20 000 lines.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

WhatUsersDo

No score
No answers yet
No answers on this topic

Support Rating

AT Internet

AT Internet 8.1
Based on 158 answers
I would rate this a "10" for AT Internet support. They are always available and ready to answer our questions by getting back to us with no delay. Plus, they demonstrate their great efficiency in solving our problems with patience and very detailed explanations. They are web analytics professionals, and they continuously improve AT Internet tool & functions with feedback from their customers.

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Anonymous | TrustRadius Reviewer
Verified User
View all 158 answers on this topic

WhatUsersDo

No score
No answers yet
No answers on this topic

In-Person Training

AT Internet

AT Internet 5.0
Based on 1 answer
The in-person training unfortunately does not match to our expectations, was too much focus on digital basis and not on AT Internet functionnalties and how to use it. We paid for one day and only 15 minutes at the end was focused on our real needs in terms of media analytics.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

WhatUsersDo

No score
No answers yet
No answers on this topic

Online Training

AT Internet

No online training

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Anonymous | TrustRadius Reviewer
Verified User
View all 113 answers on this topic

WhatUsersDo

No answers on this topic

Implementation Rating

AT Internet

AT Internet 8.0
Based on 1 answer
The support team helps us to implement AT Internet.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

WhatUsersDo

No score
No answers yet
No answers on this topic

Alternatives Considered

AT Internet

According to Gartner, AT Internet is one of the best web analytics solutions on the market. Adding to this, we wanted to make sure that we get a secure solution in terms of legal issues. Furthermore, when considering the pricing of AT Internet, this solution is quite inexpensive and worth every buck.

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Anonymous | TrustRadius Reviewer
Verified User
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WhatUsersDo

WhatUsersDo provides more detailed and opinion based responses. It can take a few hours more than competitors because of this. I would recommend it if you want to know more about the user journey through your website. I would not recommend it if you want quick feedback about a specific feature, image or copy, as there are tools better suited to this.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Scalability

AT Internet

AT Internet 8.0
Based on 1 answer
Regarding AT Internet possibilities, it could be adapted to small or large organizations, easy to set up. We can add sites in makets that we launch e-commerce.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

WhatUsersDo

No score
No answers yet
No answers on this topic

Return on Investment

AT Internet

  • It seems so far that AT Internet is a big win for any of our new clients, however there has been a learning curve as we switched over from Adobe for our current clients. We've had a hard time making the adjustment.

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Anonymous | TrustRadius Reviewer
Verified User
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WhatUsersDo

  • It has helped us to improve our website copy to see how much users understood about our service and what was memorable about it.
  • We have changed the information given on certain pages, as we realised users' opinions about our company became more positive after visiting secondary pages. So for example, we moved project examples to the homepage.
  • We realised that our website did not load properly when using an Internet Explorer browser, so made corrections to this.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Screenshots

WhatUsersDo

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Pricing Details

AT Internet

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$430*

* per server calls consumption

AT Internet Editions & Modules

Edition
Business$4301
PremiumContact us1
  1. per server calls consumption
Additional Pricing Details
Our different options are designed to scale and adapt to your needs : BUSINESS : Starting at 355€/MONTH No obligation Try for 1 month, for free! PREMIUM : Contact us for pricing details Free Trial: Available. Pricing model: Subscription https://www.atinternet.com/en/pricing/

WhatUsersDo

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
—

WhatUsersDo Editions & Modules

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Additional Pricing Details
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