AT&T Office@Hand vs. Oracle Beehive Enterprise Collaboration Server

Well suited for very basic needs and low phone count. For basic service it will perform as needed. If more advanced needs are required, this will not turn out to be a good fit. Lack of Voicemail to text or email greatly angered the company, slow Video conferencing pushed us back to Zoom and the app was not well put together in my opinion so adoption became almost impossible.

The software is well suited in most areas of messaging. The communication features it contains and the messaging quality it utilizes provides for standards, like scalability, manageability and, most importantly, secure communications. Again, the software is well suited for scenarios where an organization is aimed at making use of a centralized management. it is built to provide a unified collaborative platform characterized by a single object model and also has a database storage for almost all communication records.

Incentivized

• Receiving phone calls
• Making phone calls

• Video conferencing - The features it provides is apart from any standalone.
• Mail messenger `
• Instant messaging

• Terrible customer service
• Many advanced features that most now want are not developed yet
• No Voicemail to text or even as an attachment to emails so getting voicemail remotely is horrible/difficult

• The only area that the software has room for improvement is in the mail part. To a large extent, the email capabilities to the Oracle Beehive Enterprise Collaborative Server is not user-friendly. My opinion is that if the mail option was made in a more separate appearance to that of the calendar, task management, and address books it would appear more user-friendly.

Incentivized

Horrible. Collaberate was a little slow at times in responding, but they never just left us hanging with unresolved issues. I am now going with a local guy so I do not have to deal with this stuff. I get very irritated when I am transferred to someone over seas that English is not their first language, and they are working off of a script. Although some of them were more helpful than my assigned migration person.

The only feature that makes Beehive Enterprise Collaborative software stack up against similar software is unification. It is wholly unified. Basically, it allows IT to function as one platform providing services like email, team workspace, and conferencing. Uniquely, this results in saving time and cost related to managing separate systems

Incentivized

• I wish I had never switched from my local VOIP phone provider
• Office at Hand is a mistake I wish I'd never made

• If one uses all its features to its optimum, I think they can go for break-even within around 1 year. We were able to achieve it. It helped us grab many projects.