AT&T Office@Hand vs FreeConference.com

Likelihood to Recommend

[I believe] if you do not want to get your phone calls. If you do not want to get your voice mails. If you want to spend hours on the phone or on email trying to get issues resolved that seldom get resolved for as long as you have the service, then this is the company for you. And if you want all of your employees complaining to you that their phones do not work, and you want to lose money due to missing phone calls (lost business, etc) sign up at Office at Hand, [I think] they will not disappoint you in the things listed above.

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mark strunk

Manager

Hanna DistributingTransportation/Trucking/Railroad, 51-200 employees

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It is an incredible video conferencing tool and is highly beneficial in collaborating with the team and colleagues. The quality of video and audio it provides is unmatchable to any other software for video meetings. Screen-sharing and document-sharing features enabled us to share important documents with the participants without any difficulty. If one wants to get an experience of real meeting in a virtual one then Freeconference.com is the best choice

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Anna Richerd

Trustee

Downright Excellent- London Down Syndrome NetworkIndividual & Family Services, 11-50 employees

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Feature Rating Comparison

AT&T Office@Hand

FreeConference.com

High quality audio

High quality video

Low bandwidth requirements

Mobile support

AT&T Office@Hand

FreeConference.com

Desktop sharing

Whiteboards

AT&T Office@Hand

FreeConference.com

Calendar integration

Meeting initiation

Integrates with social media

Record meetings / events

Slideshows

AT&T Office@Hand

FreeConference.com

Live chat

Audience polling

Q&A

AT&T Office@Hand

FreeConference.com

User authentication

Participant roles & permissions

Confidential attendee list

AT&T Office@Hand

FreeConference.com

Call reports

AT&T Office@Hand

FreeConference.com

Call recording

AT&T Office@Hand

FreeConference.com

Video conferencing

Audio conferencing

AT&T Office@Hand

FreeConference.com

Mobile app for iOS

Mobile app for Android

Pros

It can handle multiple simultaneous voices very efficiently.
Access across multiple devices seamlessly.
The voice clarity is not compromised at all.

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Verified User

Employee in Engineering

Financial Services Company, 5001-10,000 employees

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I love the ability to make long distance calls without charge.
I was delighted when they added the ability to screen share and show my slides to my customers.
I also love that FreeConference.com immediately provides replays of your meetings - in case somebody wasn't able to attend live.

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Michelle Braun

Curriculum Manager

Dixon Hughes Goodman LLPE-Learning, 1-10 employees

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Cons

It can include the video facility as well making it a wholesome experience for users.
It sometimes malfunctions when the limited number of participants exceed.
Early logins create an unwanted advantage to some participants. It should not be.

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Verified User

Employee in Engineering

Financial Services Company, 5001-10,000 employees

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Not being able to use 800 number (toll free).
The website interface could be spruced up a bit.

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Amir Draquez

Sales Support Associate

IEEE Computer SocietyEducation Management, 51-200 employees

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Alternatives Considered

Horrible. Collaberate was a little slow at times in responding, but they never just left us hanging with unresolved issues. I am now going with a local guy so I do not have to deal with this stuff. I get very irritated when I am transferred to someone over seas that English is not their first language, and they are working off of a script.Although some of them were more helpful than my assigned migration person.

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mark strunk

Manager

Hanna DistributingTransportation/Trucking/Railroad, 51-200 employees

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Bluejeans meeting is a bit hard software for video meetings as compared to Freeconference.com. the invitation for meeting in Bluejeans used to get open in the browser rather than in application and this was a bit confusing for our colleagues; but, FreeConference has made things easy and it provides us with the HD quality video and audio and has all the features to make a meeting successful.

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Anna Richerd

Trustee

Downright Excellent- London Down Syndrome NetworkIndividual & Family Services, 11-50 employees

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Return on Investment

There has been not one positive thing I can say about Office at Hand.
[I feel] they have been nothing but an issue.
My assigned customer service rep [seems to be] lacking if follow-up, follow through, knowledge of the product, and just seems to not care.
When I get his boss, I usually get some resolution, but only some, and then I pushed by her back to him.
Believe nothing they say and carve out hours to deal with them on the phone or by email.

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mark strunk

Manager

Hanna DistributingTransportation/Trucking/Railroad, 51-200 employees

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BEST ROI ever! It's all free and has let me access people globally. Thanks!

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Michelle Braun

Curriculum Manager

Dixon Hughes Goodman LLPE-Learning, 1-10 employees

View all 3 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

AT&T Office@Hand

FreeConference.com

Likelihood to Recommend

AT&T Office@Hand

FreeConference.com

Feature Rating Comparison

High quality audio

High quality video

Low bandwidth requirements

Mobile support

Desktop sharing

Whiteboards

Calendar integration

Meeting initiation

Integrates with social media

Record meetings / events

Slideshows

Live chat

Audience polling

Q&A

User authentication

Participant roles & permissions

Confidential attendee list

Call reports

Call recording

Video conferencing

Audio conferencing

Mobile app for iOS

Mobile app for Android

Pros

AT&T Office@Hand

FreeConference.com

Cons

AT&T Office@Hand

FreeConference.com

Alternatives Considered

AT&T Office@Hand

FreeConference.com

Return on Investment

AT&T Office@Hand

FreeConference.com

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

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