What users are saying about
13 Ratings
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Score 5.3 out of 100
6 Ratings
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Score 9 out of 100

Likelihood to Recommend

AT&T Office@Hand

[I believe] if you do not want to get your phone calls. If you do not want to get your voice mails. If you want to spend hours on the phone or on email trying to get issues resolved that seldom get resolved for as long as you have the service, then this is the company for you. And if you want all of your employees complaining to you that their phones do not work, and you want to lose money due to missing phone calls (lost business, etc) sign up at Office at Hand, [I think] they will not disappoint you in the things listed above.
mark strunk | TrustRadius Reviewer

FreeConference.com

It is an incredible video conferencing tool and is highly beneficial in collaborating with the team and colleagues. The quality of video and audio it provides is unmatchable to any other software for video meetings. Screen-sharing and document-sharing features enabled us to share important documents with the participants without any difficulty. If one wants to get an experience of real meeting in a virtual one then Freeconference.com is the best choice
Anna Richerd | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

AT&T Office@Hand
8.7
FreeConference.com
High quality audio
AT&T Office@Hand
8.0
FreeConference.com
High quality video
AT&T Office@Hand
8.0
FreeConference.com
Low bandwidth requirements
AT&T Office@Hand
10.0
FreeConference.com
Mobile support
AT&T Office@Hand
9.0
FreeConference.com

Screen Sharing

AT&T Office@Hand
9.5
FreeConference.com
Desktop sharing
AT&T Office@Hand
10.0
FreeConference.com
Whiteboards
AT&T Office@Hand
9.0
FreeConference.com

Online Meetings / Events

AT&T Office@Hand
9.6
FreeConference.com
Calendar integration
AT&T Office@Hand
10.0
FreeConference.com
Meeting initiation
AT&T Office@Hand
9.0
FreeConference.com
Integrates with social media
AT&T Office@Hand
10.0
FreeConference.com
Record meetings / events
AT&T Office@Hand
9.0
FreeConference.com
Slideshows
AT&T Office@Hand
10.0
FreeConference.com

Online Events Collaboration

AT&T Office@Hand
9.3
FreeConference.com
Live chat
AT&T Office@Hand
9.0
FreeConference.com
Audience polling
AT&T Office@Hand
10.0
FreeConference.com
Q&A
AT&T Office@Hand
9.0
FreeConference.com

Online Events Security

AT&T Office@Hand
9.7
FreeConference.com
User authentication
AT&T Office@Hand
10.0
FreeConference.com
Participant roles & permissions
AT&T Office@Hand
9.0
FreeConference.com
Confidential attendee list
AT&T Office@Hand
10.0
FreeConference.com

Cloud PBX

AT&T Office@Hand
FreeConference.com
9.0
Call reports
AT&T Office@Hand
FreeConference.com
9.0

Call Management

AT&T Office@Hand
FreeConference.com
8.0
Call recording
AT&T Office@Hand
FreeConference.com
8.0

VoIP system collaboration

AT&T Office@Hand
FreeConference.com
9.0
Video conferencing
AT&T Office@Hand
FreeConference.com
9.0
Audio conferencing
AT&T Office@Hand
FreeConference.com
9.0

Mobile apps

AT&T Office@Hand
FreeConference.com
9.0
Mobile app for iOS
AT&T Office@Hand
FreeConference.com
9.0
Mobile app for Android
AT&T Office@Hand
FreeConference.com
9.0

Pros

AT&T Office@Hand

  • It can handle multiple simultaneous voices very efficiently.
  • Access across multiple devices seamlessly.
  • The voice clarity is not compromised at all.
Anonymous | TrustRadius Reviewer

FreeConference.com

  • I love the ability to make long distance calls without charge.
  • I was delighted when they added the ability to screen share and show my slides to my customers.
  • I also love that FreeConference.com immediately provides replays of your meetings - in case somebody wasn't able to attend live.
Michelle Braun | TrustRadius Reviewer

Cons

AT&T Office@Hand

  • It can include the video facility as well making it a wholesome experience for users.
  • It sometimes malfunctions when the limited number of participants exceed.
  • Early logins create an unwanted advantage to some participants. It should not be.
Anonymous | TrustRadius Reviewer

FreeConference.com

  • Not being able to use 800 number (toll free).
  • The website interface could be spruced up a bit.
Amir Draquez | TrustRadius Reviewer

Alternatives Considered

AT&T Office@Hand

Horrible. Collaberate was a little slow at times in responding, but they never just left us hanging with unresolved issues. I am now going with a local guy so I do not have to deal with this stuff. I get very irritated when I am transferred to someone over seas that English is not their first language, and they are working off of a script.Although some of them were more helpful than my assigned migration person.
mark strunk | TrustRadius Reviewer

FreeConference.com

Bluejeans meeting is a bit hard software for video meetings as compared to Freeconference.com. the invitation for meeting in Bluejeans used to get open in the browser rather than in application and this was a bit confusing for our colleagues; but, FreeConference has made things easy and it provides us with the HD quality video and audio and has all the features to make a meeting successful.
Anna Richerd | TrustRadius Reviewer

Return on Investment

AT&T Office@Hand

  • There has been not one positive thing I can say about Office at Hand.
  • [I feel] they have been nothing but an issue.
  • My assigned customer service rep [seems to be] lacking if follow-up, follow through, knowledge of the product, and just seems to not care.
  • When I get his boss, I usually get some resolution, but only some, and then I pushed by her back to him.
  • Believe nothing they say and carve out hours to deal with them on the phone or by email.
mark strunk | TrustRadius Reviewer

FreeConference.com

  • BEST ROI ever! It's all free and has let me access people globally. Thanks!
Michelle Braun | TrustRadius Reviewer

Pricing Details

AT&T Office@Hand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FreeConference.com

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

AT&T Office@Hand
5.0
FreeConference.com
9.0

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