13 Ratings
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Score 5.3 out of 100
2 Ratings
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Score 10 out of 100

Likelihood to Recommend

AT&T Office@Hand

[I believe] if you do not want to get your phone calls. If you do not want to get your voice mails. If you want to spend hours on the phone or on email trying to get issues resolved that seldom get resolved for as long as you have the service, then this is the company for you. And if you want all of your employees complaining to you that their phones do not work, and you want to lose money due to missing phone calls (lost business, etc) sign up at Office at Hand, [I think] they will not disappoint you in the things listed above.
mark strunk | TrustRadius Reviewer

PanTerra Networks Unified Communications as a Service

If you work remotely or need to step out of the office you don't have to worry about missing important calls and can communicate with coworkers easily without waiting for emails.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

AT&T Office@Hand
8.7
PanTerra Networks Unified Communications as a Service
High quality audio
AT&T Office@Hand
8.0
PanTerra Networks Unified Communications as a Service
High quality video
AT&T Office@Hand
8.0
PanTerra Networks Unified Communications as a Service
Low bandwidth requirements
AT&T Office@Hand
10.0
PanTerra Networks Unified Communications as a Service
Mobile support
AT&T Office@Hand
9.0
PanTerra Networks Unified Communications as a Service

Screen Sharing

AT&T Office@Hand
9.5
PanTerra Networks Unified Communications as a Service
Desktop sharing
AT&T Office@Hand
10.0
PanTerra Networks Unified Communications as a Service
Whiteboards
AT&T Office@Hand
9.0
PanTerra Networks Unified Communications as a Service

Online Meetings / Events

AT&T Office@Hand
9.6
PanTerra Networks Unified Communications as a Service
Calendar integration
AT&T Office@Hand
10.0
PanTerra Networks Unified Communications as a Service
Meeting initiation
AT&T Office@Hand
9.0
PanTerra Networks Unified Communications as a Service
Integrates with social media
AT&T Office@Hand
10.0
PanTerra Networks Unified Communications as a Service
Record meetings / events
AT&T Office@Hand
9.0
PanTerra Networks Unified Communications as a Service
Slideshows
AT&T Office@Hand
10.0
PanTerra Networks Unified Communications as a Service

Online Events Collaboration

AT&T Office@Hand
9.3
PanTerra Networks Unified Communications as a Service
Live chat
AT&T Office@Hand
9.0
PanTerra Networks Unified Communications as a Service
Audience polling
AT&T Office@Hand
10.0
PanTerra Networks Unified Communications as a Service
Q&A
AT&T Office@Hand
9.0
PanTerra Networks Unified Communications as a Service

Online Events Security

AT&T Office@Hand
9.7
PanTerra Networks Unified Communications as a Service
User authentication
AT&T Office@Hand
10.0
PanTerra Networks Unified Communications as a Service
Participant roles & permissions
AT&T Office@Hand
9.0
PanTerra Networks Unified Communications as a Service
Confidential attendee list
AT&T Office@Hand
10.0
PanTerra Networks Unified Communications as a Service

Pros

AT&T Office@Hand

  • It can handle multiple simultaneous voices very efficiently.
  • Access across multiple devices seamlessly.
  • The voice clarity is not compromised at all.
Anonymous | TrustRadius Reviewer

PanTerra Networks Unified Communications as a Service

  • PanTerra Networks Unified Communications as a Service allow us to be away from [desktops] and answer calls anywhere we are.
  • We can text with clients, fax clients[,] and make calls over the app.
  • Even if on our cell phones taking call name and number of [the] company comes up instead of personal information.
Anonymous | TrustRadius Reviewer

Cons

AT&T Office@Hand

  • It can include the video facility as well making it a wholesome experience for users.
  • It sometimes malfunctions when the limited number of participants exceed.
  • Early logins create an unwanted advantage to some participants. It should not be.
Anonymous | TrustRadius Reviewer

PanTerra Networks Unified Communications as a Service

No answers on this topic

Alternatives Considered

AT&T Office@Hand

Horrible. Collaberate was a little slow at times in responding, but they never just left us hanging with unresolved issues. I am now going with a local guy so I do not have to deal with this stuff. I get very irritated when I am transferred to someone over seas that English is not their first language, and they are working off of a script.Although some of them were more helpful than my assigned migration person.
mark strunk | TrustRadius Reviewer

PanTerra Networks Unified Communications as a Service

No answers on this topic

Return on Investment

AT&T Office@Hand

  • There has been not one positive thing I can say about Office at Hand.
  • [I feel] they have been nothing but an issue.
  • My assigned customer service rep [seems to be] lacking if follow-up, follow through, knowledge of the product, and just seems to not care.
  • When I get his boss, I usually get some resolution, but only some, and then I pushed by her back to him.
  • Believe nothing they say and carve out hours to deal with them on the phone or by email.
mark strunk | TrustRadius Reviewer

PanTerra Networks Unified Communications as a Service

  • Instead of having different programs with [the] monthly cost for phone fax [interoffice] communications everything is composed to one monthly rate instead.
Anonymous | TrustRadius Reviewer

Pricing Details

AT&T Office@Hand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PanTerra Networks Unified Communications as a Service

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

AT&T Office@Hand
5.0
PanTerra Networks Unified Communications as a Service
10.0

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