What users are saying about

AT&T Office@Hand vs Proficonf

AT&T Office@Hand
13 Ratings
Proficonf
3 Ratings

AT&T Office@Hand

13 Ratings
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Score 5.3 out of 100

Based on 13 reviews and ratings

Proficonf

3 Ratings
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Score 9.1 out of 100

Based on 3 reviews and ratings

Likelihood to Recommend

AT&T Office@Hand

[I believe] if you do not want to get your phone calls. If you do not want to get your voice mails. If you want to spend hours on the phone or on email trying to get issues resolved that seldom get resolved for as long as you have the service, then this is the company for you. And if you want all of your employees complaining to you that their phones do not work, and you want to lose money due to missing phone calls (lost business, etc) sign up at Office at Hand, [I think] they will not disappoint you in the things listed above.

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mark strunk | TrustRadius Reviewer
mark strunk
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Proficonf

Whenever you need to speak with someone who is not an experienced internet-user, Proficonf is the best. I mean there's a big green button you need to press. Sometimes you need to put your name. That's it. Even the old folks can handle it well.Also, we find Proficonf surprisingly good working with a non-stable internet connection. I mean, of course, quality is decreasing (they say it's adaptive), but the video remains smooth. Even in those cases, Proficonf has probably the smoothest video among all video conferencing services.

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Anonymous | TrustRadius Reviewer
Verified User
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Feature Rating Comparison

Performance & Compatibility of Online Events Software

AT&T Office@Hand
8.7
Proficonf
8.8
High quality audio
AT&T Office@Hand
8.0
Proficonf
9.1
High quality video
AT&T Office@Hand
8.0
Proficonf
9.1
Low bandwidth requirements
AT&T Office@Hand
10.0
Proficonf
9.1
Mobile support
AT&T Office@Hand
9.0
Proficonf
7.9

Screen Sharing

AT&T Office@Hand
9.5
Proficonf
9.1
Desktop sharing
AT&T Office@Hand
10.0
Proficonf
9.1
Whiteboards
AT&T Office@Hand
9.0
Proficonf
9.1

Online Meetings / Events

AT&T Office@Hand
9.6
Proficonf
9.0
Calendar integration
AT&T Office@Hand
10.0
Proficonf
—
Meeting initiation
AT&T Office@Hand
9.0
Proficonf
8.8
Integrates with social media
AT&T Office@Hand
10.0
Proficonf
—
Record meetings / events
AT&T Office@Hand
9.0
Proficonf
9.1
Slideshows
AT&T Office@Hand
10.0
Proficonf
9.1

Online Events Collaboration

AT&T Office@Hand
9.3
Proficonf
8.2
Live chat
AT&T Office@Hand
9.0
Proficonf
9.1
Audience polling
AT&T Office@Hand
10.0
Proficonf
—
Q&A
AT&T Office@Hand
9.0
Proficonf
7.3

Online Events Security

AT&T Office@Hand
9.7
Proficonf
8.9
User authentication
AT&T Office@Hand
10.0
Proficonf
9.1
Participant roles & permissions
AT&T Office@Hand
9.0
Proficonf
8.8
Confidential attendee list
AT&T Office@Hand
10.0
Proficonf
—

Pros

AT&T Office@Hand

  • It can handle multiple simultaneous voices very efficiently.
  • Access across multiple devices seamlessly.
  • The voice clarity is not compromised at all.

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Anonymous | TrustRadius Reviewer
Verified User
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Proficonf

  • Super-easy to start a meeting
  • Available from mobile phones
  • Bunch of presenting tools

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Wesley Berghuisen | TrustRadius Reviewer
Wesley Berghuisen
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Cons

AT&T Office@Hand

  • It can include the video facility as well making it a wholesome experience for users.
  • It sometimes malfunctions when the limited number of participants exceed.
  • Early logins create an unwanted advantage to some participants. It should not be.

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Anonymous | TrustRadius Reviewer
Verified User
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Proficonf

  • They need to fix their iOS.
  • Maybe more features would be good.
  • Separate service for webinars.

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Anonymous | TrustRadius Reviewer
Verified User
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Alternatives Considered

AT&T Office@Hand

Horrible. Collaberate was a little slow at times in responding, but they never just left us hanging with unresolved issues. I am now going with a local guy so I do not have to deal with this stuff. I get very irritated when I am transferred to someone over seas that English is not their first language, and they are working off of a script.Although some of them were more helpful than my assigned migration person.

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mark strunk | TrustRadius Reviewer
mark strunk
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Proficonf

Proficonf proved to be a bit better than appear.in in terms of video quality and features.Zoom and Skype weren't any good for us. Proficonf is completely web-based, so it doesn't require a download like Skype or Zoom. Proficonf has much better video quality, there's no competition on that subject. And it's so much easier to use. However Skype is also a messenger, so we are still sometimes using it.

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Anonymous | TrustRadius Reviewer
Verified User
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Return on Investment

AT&T Office@Hand

  • There has been not one positive thing I can say about Office at Hand.
  • [I feel] they have been nothing but an issue.
  • My assigned customer service rep [seems to be] lacking if follow-up, follow through, knowledge of the product, and just seems to not care.
  • When I get his boss, I usually get some resolution, but only some, and then I pushed by her back to him.
  • Believe nothing they say and carve out hours to deal with them on the phone or by email.

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mark strunk | TrustRadius Reviewer
mark strunk
View all 2 answers on this topic

Proficonf

  • Increased quality of sessions
  • Increased outreach to clients
  • Save time

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Wesley Berghuisen | TrustRadius Reviewer
Wesley Berghuisen
View all 2 answers on this topic

Screenshots

AT&T Office@Hand

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Pricing Details

AT&T Office@Hand

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

AT&T Office@Hand Editions & Modules

—
Additional Pricing Details
—

Proficonf

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Proficonf Editions & Modules

Edition
Free$0.001
Pro$12.002
Premium$25.003
  1. 5 participants
  2. 100 participants
  3. 250 participants
Additional Pricing Details
—

Rating Summary

Likelihood to Recommend

AT&T Office@Hand
5.0
Proficonf
9.1

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