13 Ratings
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Score 2.7 out of 100
30 Ratings
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Score 8.4 out of 100

Feature Set Ratings

  • TeamViewer Meeting ranks higher in 1 feature set: Performance & Compatibility of Online Events Software

Performance & Compatibility of Online Events Software

6.0

AT&T Office@Hand

60%
7.5

TeamViewer Meeting

75%
TeamViewer Meeting ranks higher in 4/4 features

High quality audio

6.0
60%
1 Rating
9.0
90%
2 Ratings

High quality video

N/A
0 Ratings
7.0
70%
2 Ratings

Low bandwidth requirements

N/A
0 Ratings
6.0
60%
2 Ratings

Mobile support

N/A
0 Ratings
8.0
80%
2 Ratings

Screen Sharing

AT&T Office@Hand

Feature Set Not Supported
N/A
8.5

TeamViewer Meeting

85%
TeamViewer Meeting ranks higher in 2/2 features

Desktop sharing

N/A
0 Ratings
8.0
80%
2 Ratings

Whiteboards

N/A
0 Ratings
9.0
90%
2 Ratings

Online Meetings / Events

AT&T Office@Hand

Feature Set Not Supported
N/A
8.0

TeamViewer Meeting

80%
TeamViewer Meeting ranks higher in 5/5 features

Calendar integration

N/A
0 Ratings
8.0
80%
2 Ratings

Meeting initiation

N/A
0 Ratings
7.0
70%
2 Ratings

Integrates with social media

N/A
0 Ratings
9.0
90%
2 Ratings

Record meetings / events

N/A
0 Ratings
8.0
80%
2 Ratings

Slideshows

N/A
0 Ratings
8.0
80%
2 Ratings

Online Events Collaboration

AT&T Office@Hand

Feature Set Not Supported
N/A
7.0

TeamViewer Meeting

70%
TeamViewer Meeting ranks higher in 2/2 features

Live chat

N/A
0 Ratings
8.0
80%
2 Ratings

Audience polling

N/A
0 Ratings
6.0
60%
2 Ratings

Online Events Security

AT&T Office@Hand

Feature Set Not Supported
N/A
8.0

TeamViewer Meeting

80%
TeamViewer Meeting ranks higher in 3/3 features

User authentication

N/A
0 Ratings
8.0
80%
2 Ratings

Participant roles & permissions

N/A
0 Ratings
8.0
80%
2 Ratings

Confidential attendee list

N/A
0 Ratings
8.0
80%
1 Rating

Attribute Ratings

  • TeamViewer Meeting is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

1.0

AT&T Office@Hand

10%
2 Ratings
8.0

TeamViewer Meeting

80%
11 Ratings

Support Rating

AT&T Office@Hand

N/A
0 Ratings
9.0

TeamViewer Meeting

90%
2 Ratings

Likelihood to Recommend

AT&T Office@Hand

If I could rate AT&T Office at Hand less than zero I would. Billing is a mystery. Forget about trying to manage your account through an online login. It took me WEEKS to even get one setup, and that required assistance from my original sales rep (whom we've never met.) Since we've been using this service, I get 2 emails a week from other AT&T sales reps trying to sell me the same service I've already bought. As an administrator and a user of the services we get from AT&T, I have to keep up with FOUR logins: My user login for my softphone My admin login to manage other softphone users My login to pay for our internet service to our office location My login to see invoices and manage the billing for Office at Hand -- THIS LOGIN HAS NEVER WORKED ONE SINGLE TIME When I've tried to call the number listed on my paper bill, I get routed to non-English speakers who have hung up on me 3 times. It would be convenient if I could set up automatic billing for Office At Hand online, but since the login never works, that's impossible. Also, now I don't trust anything about the system to give them my credit card or a bank routing number. My next bill is due in less than 10 days, and I still don't have the paper bill in my hand to reference the (always changing) amount so I can mail the check-in time. STAY AWAY. THIS SERVICE IS EXTREMELY DIFFICULT TO MANAGE. Sign up for Office At Hand if you want to waste HOURS doing simple tasks....like trying to pay your bill.
Janet Mobley | TrustRadius Reviewer

TeamViewer Meeting

Blizz is great for any kind of video conferencing call, it brings a lot to the table and manages to execute its service very well. I would recommend it to anyone that is looking for an affordable and solid video conferencing experience. In my opinion, it would suit both medium and small teams the most.
Anna Abalyan | TrustRadius Reviewer

Pros

AT&T Office@Hand

  • [I think] they do nothing well.
  • They do not respond timely, and they fix very few issues.
  • I had to go out and hire an IT person just so he could do their job for them.
  • They could not even port our numbers correctly.
  • They lost two of my numbers.
  • I have lost thousands of dollars in business because of them.
mark strunk | TrustRadius Reviewer

TeamViewer Meeting

  • Very effective linking of different devices. Easy to join from anywhere/any device by just entering the meeting ID.
  • Minimal, intuitive interface that takes very little getting used to. I skipped the help section and still figured everything out within a couple of minutes.
  • Pairs with Outlook so you can view all your existing contacts from within Blizz. Really saves time and stops anyone being missed out.
  • Can support up to 300 participants.
  • Reasonable pricing structure. Free for personal use and still good value for the higher-level packages. You can also add local numbers for free.
  • Live text chat for use during a meeting if you have something to say but don’t want to interrupt the presenter.
  • A secured connection so there are no issues sending sensitive documents etc.
  • The audio and video quality has always been excellent (although I’ve come to expect this from any conferencing software nowadays).
Tom Foster | TrustRadius Reviewer

Cons

AT&T Office@Hand

  • Customer service is NON EXISTENT
  • Setup was PAINFUL
  • Online account access is horrible, and most of the time doesn't work
  • As an admin of the system, I require 4 different logins to manage it
  • We've been on the system for 5 months, and I have NEVER been able to pay my bill online
  • Online account management just doesn't exists
Janet Mobley | TrustRadius Reviewer

TeamViewer Meeting

  • I tried adding new people to the meeting and if they are not already part of my contact list, I could not search for them easily during the meeting. There were no error messages when searching for non-existing users in my contact list. I expected a message stating that no contacts were found.
Anonymous | TrustRadius Reviewer

Pricing Details

AT&T Office@Hand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

TeamViewer Meeting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Support Rating

AT&T Office@Hand

No score
No answers yet
No answers on this topic

TeamViewer Meeting

TeamViewer Meeting 9.0
Based on 2 answers
The last time I had interaction with Blizz by TeamViewer support was directly on their website in the Help option, I sent them a written message, and in a few minutes, they had already answered me.I think the technical service is efficient.
Denise Heaton | TrustRadius Reviewer

Alternatives Considered

AT&T Office@Hand

Horrible. Collaberate was a little slow at times in responding, but they never just left us hanging with unresolved issues. I am now going with a local guy so I do not have to deal with this stuff. I get very irritated when I am transferred to someone over seas that English is not their first language, and they are working off of a script.Although some of them were more helpful than my assigned migration person.
mark strunk | TrustRadius Reviewer

TeamViewer Meeting

Previously, our sister company [didn't] want to invest [in] meeting software, so we were only using free version software, which has limits, like meeting time limit, file sharing limit, and [the] audio and video [were] not clear [as] it depended upon internet connectivity. [However,] when we changed to TeamViewer Meeting, we have seen immense change in the above features.
Mohammed Ashfaq Hussain | TrustRadius Reviewer

Return on Investment

AT&T Office@Hand

  • I wish I had never switched from my local VOIP phone provider
  • Office at Hand is a mistake I wish I'd never made
Janet Mobley | TrustRadius Reviewer

TeamViewer Meeting

  • Using the Blizz app for my growing business, I’ve saved lots of money just from not having to spend on gas to meet in person or spend on getting other more expensive apps.
  • Eventually, as my business grows (partially also thanks to Blizz), I’ll have to upgrade the app, but the upgrade doesn’t concern me, as I’ll still be saving more money than I was before having Blizz.
  • Since communication is made easy with this app, it also saves me time - time that can now be spent investing in my business.
G. Scot Robinson | TrustRadius Reviewer

Screenshots

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