AT&T Workforce Manager vs. ATOSS Staff Efficiency Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AT&T Workforce Manager
Score 10.0 out of 10
N/A
The AT&T Workforce Manager is a field service management and workforce scheduling solution that includes a set of modules and applications suited to the needs of service businesses (e.g. HVAC) that rely on field technicians.N/A
ATOSS Staff Efficiency Suite
Score 8.0 out of 10
N/A
ATOSS Staff Efficiency Suite is a German workforce management product that includes several modules: Time and Attendance, Workforce Forecasting, Workforce Scheduling, Management Analysis, Mobile Workforce Management, Employee & Manager Self Service, and Task Management. It is available either in the cloud or on-premise. The vendor offers tailored versions for different industries and company sizes.N/A
Pricing
AT&T Workforce ManagerATOSS Staff Efficiency Suite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AT&T Workforce ManagerATOSS Staff Efficiency Suite
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
AT&T Workforce ManagerATOSS Staff Efficiency Suite
Top Pros
Top Cons
Best Alternatives
AT&T Workforce ManagerATOSS Staff Efficiency Suite
Small Businesses
Kickserv
Kickserv
Score 9.3 out of 10
When I Work
When I Work
Score 8.9 out of 10
Medium-sized Companies
Jotform
Jotform
Score 8.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.9 out of 10
Calabrio Teleopti WFM
Calabrio Teleopti WFM
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AT&T Workforce ManagerATOSS Staff Efficiency Suite
Likelihood to Recommend
10.0
(2 ratings)
7.5
(2 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
AT&T Workforce ManagerATOSS Staff Efficiency Suite
Likelihood to Recommend
AT&T
Any organization that is collecting any kind of data in the field, especially if they're using paper forms, should strongly consider switching to AT&T if only for their Wireless Forms. Wireless Forms is the most powerful tool in AT&T Workforce Manager. Combine that with Timekeeping and Intelligent Tracking to really improve efficiency and accountability.
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ATOSS Software AG
ATOSS is well suited for companies working with different work patterns and on different sites. It is also possible to block the changes for the past, which is really useful if payroll is centralized. The interfaces work with multiple systems as well. But in order to avoid having a huge database, it has to be carefully cleaned from time to time by a system admin, especially if you give access to multiple persons.
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Pros
AT&T
  • Wireless Forms gives users the ability to digitize any paper form. You can include text, number, camera, audio, and bar codes, among other fields.
  • Intelligent tracking provides a location any time a user is moving or performs any action.
  • Robust reporting provides actionable data that organizations can use to make strategic decisions regarding their fleet and workforce.
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ATOSS Software AG
  • Flexibility on the configuration
  • Security role access management
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Cons
AT&T
  • It is currently not possible to create mass geofence alerts. Alerts need to be created per geofence. This can be a big undertaking for organizations with many addresses.
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ATOSS Software AG
  • Reports are not so easy to use.
  • No document upload.
  • Some specific balances needed for our business are not easy to manage.
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Support Rating
AT&T
The customer experience/service department and technical support teams work through any situations that arise. They are responsive and provide excellent service.
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ATOSS Software AG
No answers on this topic
Alternatives Considered
AT&T
No answers on this topic
ATOSS Software AG
This tool is suited for any airline company and based on a market benchmark done in 2009, we selected it as it was the only software that meets our requirements.
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Return on Investment
AT&T
  • With AT&T Workforce Manager I've helped government and private organizations save money by identifying idle time in fleets, reducing data collection time in the field, and cutting on employees padding their timesheets.
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ATOSS Software AG
  • Less paper/Excel sheets: everything is centralized in the system
  • Time saving
  • Better communication: information is accessible faster and everywhere for the employees
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ScreenShots