AT&T Workforce Manager vs. ATOSS Staff Efficiency Suite

Any organization that is collecting any kind of data in the field, especially if they're using paper forms, should strongly consider switching to AT&T if only for their Wireless Forms. Wireless Forms is the most powerful tool in AT&T Workforce Manager. Combine that with Timekeeping and Intelligent Tracking to really improve efficiency and accountability.

Incentivized

ATOSS is well suited for companies working with different work patterns and on different sites. It is also possible to block the changes for the past, which is really useful if payroll is centralized. The interfaces work with multiple systems as well. But in order to avoid having a huge database, it has to be carefully cleaned from time to time by a system admin, especially if you give access to multiple persons.

Incentivized

• Wireless Forms gives users the ability to digitize any paper form. You can include text, number, camera, audio, and bar codes, among other fields.
• Intelligent tracking provides a location any time a user is moving or performs any action.
• Robust reporting provides actionable data that organizations can use to make strategic decisions regarding their fleet and workforce.

Incentivized

• Flexibility on the configuration
• Security role access management

Incentivized

• It is currently not possible to create mass geofence alerts. Alerts need to be created per geofence. This can be a big undertaking for organizations with many addresses.

Incentivized

• Reports are not so easy to use.
• No document upload.
• Some specific balances needed for our business are not easy to manage.

Incentivized

The customer experience/service department and technical support teams work through any situations that arise. They are responsive and provide excellent service.

Incentivized

This tool is suited for any airline company and based on a market benchmark done in 2009, we selected it as it was the only software that meets our requirements.

Incentivized

• With AT&T Workforce Manager I've helped government and private organizations save money by identifying idle time in fleets, reducing data collection time in the field, and cutting on employees padding their timesheets.

Incentivized

• Less paper/Excel sheets: everything is centralized in the system
• Time saving
• Better communication: information is accessible faster and everywhere for the employees

Incentivized