AT&T Workforce Manager vs Celayix

Likelihood to Recommend

AT&T Workforce Manager would be an exceptional product if it had enhanced capabilities such as electronic signatures and a customer database. The tracking features really helped out our office with payroll and dispatching.

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Tammy Gutierrez

Project Coordinator

US Alert SecuritySecurity & Investigations, 11-50 employees

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The Celayix portals provide to the company are easily accessible from the web where employees can log their time-off requests and shift preferences, and can also update their availability and preferences anytime.

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Patrick Taiwo

Senior Account Manager

England LogisticsTransportation/Trucking/Railroad, 501-1000 employees

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Pros

Wireless Forms gives users the ability to digitize any paper form. You can include text, number, camera, audio, and bar codes, among other fields.
Intelligent tracking provides a location any time a user is moving or performs any action.
Robust reporting provides actionable data that organizations can use to make strategic decisions regarding their fleet and workforce.

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Verified User

Professional in Customer Service

Wireless Company, 51-200 employees

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This tool makes it very easy to schedule a fully remote team and fill appropriate time slots.
Easily report all time tracking.

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Verified User

Project Manager in Product Management

Marketing & Advertising Company, 201-500 employees

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Cons

It would not integrate with our business forms.
No contact data base
No inventory tracking

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Tammy Gutierrez

Project Coordinator

US Alert SecuritySecurity & Investigations, 11-50 employees

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The no guarantee of temporary employees returning to work is a big concern and accountability is difficult

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Patrick Taiwo

Senior Account Manager

England LogisticsTransportation/Trucking/Railroad, 501-1000 employees

View all 2 answers on this topic

Usability

AT&T Workforce Manager 5.0

Based on 1 answer

AT&T Workforce Manager is pretty to look at, but it performs at a lower level than others of its category.

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Tammy Gutierrez

Project Coordinator

US Alert SecuritySecurity & Investigations, 11-50 employees

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No score

No answers yet

No answers on this topic

Support Rating

AT&T Workforce Manager 9.4

Based on 3 answers

The customer experience/service department and technical support teams work through any situations that arise. They are responsive and provide excellent service.

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Verified User

Professional in Customer Service

Wireless Company, 51-200 employees

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Celayix 10.0

Based on 2 answers

We were given a dedicated customer service rep that is there whenever we need them. Emails are answered within hours and the knowledge base they have has many of the answers including easy to follow how-to's. We haven't run into any issues that can't be solved in less than 24 hours.

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Verified User

Project Manager in Product Management

Marketing & Advertising Company, 201-500 employees

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Alternatives Considered

AT&T Workforce Manager and Corrigo Field Service Mananger (FSM) have a lot of similar qualities. However, we decided to switch to Corrigo FSM because we were able to get electronic signatures and import our customer database. I liked the ease of movement within AT&T Workforce Manager better than that of Corrigo FSM. AT&T Workforce Manager is more aesthetically pleasing and easier to navigate.

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Tammy Gutierrez

Project Coordinator

US Alert SecuritySecurity & Investigations, 11-50 employees

View all 2 answers on this topic

Celayix is a flexible and powerful employee scheduling tool with a secure online cloud used to create and edit schedules. It is the very best automated scheduling solution that allows us to manage the workforce digitally and it is a great resource for any organization.

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Patrick Taiwo

Senior Account Manager

England LogisticsTransportation/Trucking/Railroad, 501-1000 employees

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Return on Investment

With AT&T Workforce Manager I've helped government and private organizations save money by identifying idle time in fleets, reducing data collection time in the field, and cutting on employees padding their timesheets.

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Verified User

Professional in Customer Service

Wireless Company, 51-200 employees

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We needed to automate much of the shift allocations and this solution did it.
The solution we picked had to have integrations such as Salesforce and Celayix has that.

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Verified User

Project Manager in Product Management

Marketing & Advertising Company, 201-500 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

Starting Price

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General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

—