What users are saying about

AT&T Workforce Manager vs Deputy

AT&T Workforce Manager
6 Ratings
Deputy
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Top Rated
452 Ratings
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AT&T Workforce Manager

6 Ratings
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Score 9.3 out of 100

Based on 6 reviews and ratings

Deputy

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Top Rated
452 Ratings
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Score 8.6 out of 100

Based on 452 reviews and ratings

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Attribute Ratings

  • AT&T Workforce Manager is rated higher in 2 areas: Likelihood to Recommend, Support Rating
  • Deputy is rated higher in 1 area: Usability

Likelihood to Recommend

9.1

AT&T Workforce Manager

91%
3 Ratings
8.6

Deputy

86%
407 Ratings

Likelihood to Renew

AT&T Workforce Manager

N/A
0 Ratings
9.1

Deputy

91%
32 Ratings

Usability

5.0

AT&T Workforce Manager

50%
1 Rating
8.6

Deputy

86%
403 Ratings

Availability

AT&T Workforce Manager

N/A
0 Ratings
9.4

Deputy

94%
5 Ratings

Performance

AT&T Workforce Manager

N/A
0 Ratings
9.0

Deputy

90%
5 Ratings

Support Rating

9.2

AT&T Workforce Manager

92%
3 Ratings
8.4

Deputy

84%
23 Ratings

In-Person Training

AT&T Workforce Manager

N/A
0 Ratings
10.0

Deputy

100%
1 Rating

Online Training

AT&T Workforce Manager

N/A
0 Ratings
10.0

Deputy

100%
2 Ratings

Implementation Rating

AT&T Workforce Manager

N/A
0 Ratings
8.7

Deputy

87%
397 Ratings

Product Scalability

AT&T Workforce Manager

N/A
0 Ratings
9.2

Deputy

92%
5 Ratings

Likelihood to Recommend

AT&T Workforce Manager

AT&T Workforce Manager would be an exceptional product if it had enhanced capabilities such as electronic signatures and a customer database. The tracking features really helped out our office with payroll and dispatching.

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Tammy Gutierrez | TrustRadius Reviewer
Tammy Gutierrez
View all 3 answers on this topic

Deputy

[My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].

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Anonymous | TrustRadius Reviewer
Verified User
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Pros

AT&T Workforce Manager

  • Wireless Forms gives users the ability to digitize any paper form. You can include text, number, camera, audio, and bar codes, among other fields.
  • Intelligent tracking provides a location any time a user is moving or performs any action.
  • Robust reporting provides actionable data that organizations can use to make strategic decisions regarding their fleet and workforce.

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Anonymous | TrustRadius Reviewer
Verified User
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Deputy

  • Employee Scheduling - So straightforward and easy to use! Love the copy & past feature!
  • Timekeeping - the App & Kiosk are perfect for employees to clock in and out in a matter of seconds
  • Company Communication - the Newsfeed feature makes it easy to keep everyone up to date on company announcements
  • Task Management - simple to use task lists help keep my team organized

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Lori Nagel | TrustRadius Reviewer
Lori Nagel
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Cons

AT&T Workforce Manager

  • It would not integrate with our business forms.
  • No contact data base
  • No inventory tracking

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Tammy Gutierrez | TrustRadius Reviewer
Tammy Gutierrez
View all 3 answers on this topic

Deputy

  • Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
  • Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
  • An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?

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Matthew McDermott | TrustRadius Reviewer
Matthew McDermott
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Pricing Details

AT&T Workforce Manager

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

—

AT&T Workforce Manager Editions & Modules

—
Additional Pricing Details
—

Deputy

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$0 per user

Deputy Editions & Modules

Edition
Scheduling Only2.51
Scheduling, Time and Attendance4.51
EnterpriseCustom pricing for enterprise clients1
  1. per user
Additional Pricing Details
—

Likelihood to Renew

AT&T Workforce Manager

No score
No answers yet
No answers on this topic

Deputy

Deputy 9.1
Based on 32 answers
The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees

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Anonymous | TrustRadius Reviewer
Verified User
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Usability

AT&T Workforce Manager

AT&T Workforce Manager 5.0
Based on 1 answer
AT&T Workforce Manager is pretty to look at, but it performs at a lower level than others of its category.

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Tammy Gutierrez | TrustRadius Reviewer
Tammy Gutierrez
View all 1 answers on this topic

Deputy

Deputy 8.6
Based on 403 answers
Deputy is user-friendly and easy to understand for users with basic to moderate computer knowledge. The Employee is simple and easy for employees to understand. Employees get push notifications when shifts are scheduled and can clock in and out easily directly from the phone or kiosk, or using the website. The only challenge we’ve had is the ability for management to assign leave to employees who have not yet requested time off.

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Anonymous | TrustRadius Reviewer
Verified User
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Reliability and Availability

AT&T Workforce Manager

No score
No answers yet
No answers on this topic

Deputy

Deputy 9.4
Based on 5 answers
We have never had a problem with deputy being unavailable

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Laura callan | TrustRadius Reviewer
Laura callan
View all 5 answers on this topic

Performance

AT&T Workforce Manager

No score
No answers yet
No answers on this topic

Deputy

Deputy 9.0
Based on 5 answers
Everything is quick and easy

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Anonymous | TrustRadius Reviewer
Verified User
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Support Rating

AT&T Workforce Manager

AT&T Workforce Manager 9.2
Based on 3 answers
The customer experience/service department and technical support teams work through any situations that arise. They are responsive and provide excellent service.

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Anonymous | TrustRadius Reviewer
Verified User
View all 3 answers on this topic

Deputy

Deputy 8.4
Based on 23 answers
Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted

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Vicci Oliver | TrustRadius Reviewer
Vicci Oliver
View all 23 answers on this topic

In-Person Training

AT&T Workforce Manager

No score
No answers yet
No answers on this topic

Deputy

Deputy 10.0
Based on 1 answer
It was super easy and quick

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Online Training

AT&T Workforce Manager

No score
No answers yet
No answers on this topic

Deputy

Deputy 10.0
Based on 2 answers
Did a great job of getting us up to speed with their online documentation.

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Anonymous | TrustRadius Reviewer
Verified User
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Implementation Rating

AT&T Workforce Manager

No score
No answers yet
No answers on this topic

Deputy

Deputy 8.7
Based on 397 answers
It took me a bit to get all my staff input from our previous scheduling software. However, once all the information was there, everything went smoothly and we were able to start implementing Deputy right away. It did not take long to train my staff and have them comfortable with using the system.

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Elizabeth Hoogewind | TrustRadius Reviewer
Elizabeth Hoogewind
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Alternatives Considered

AT&T Workforce Manager

AT&T Workforce Manager and Corrigo Field Service Mananger (FSM) have a lot of similar qualities. However, we decided to switch to Corrigo FSM because we were able to get electronic signatures and import our customer database. I liked the ease of movement within AT&T Workforce Manager better than that of Corrigo FSM. AT&T Workforce Manager is more aesthetically pleasing and easier to navigate.

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Tammy Gutierrez | TrustRadius Reviewer
Tammy Gutierrez
View all 3 answers on this topic

Deputy

For years we used TimeTrax systems but they were hard to use and required manual downloads of punches, networked setups, and we needed separate setups for each location. When evaluating cloud-based solutions we first tried TSheets, but the higher cost and lack of features made us choose Deputy. Our main complaint about the actual TSheets system was the IPads did not store punches when it first launched so if you lost internet it couldn't store the punches. When we were evaluating the system they were building a police station next door that resulted in intermittent internet outages and the kiosk app basically became a brick until the internet came back on.

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Jeremiah Alexander | TrustRadius Reviewer
Jeremiah Alexander
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Scalability

AT&T Workforce Manager

No score
No answers yet
No answers on this topic

Deputy

Deputy 9.2
Based on 5 answers
We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.

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Laura callan | TrustRadius Reviewer
Laura callan
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Return on Investment

AT&T Workforce Manager

  • With AT&T Workforce Manager I've helped government and private organizations save money by identifying idle time in fleets, reducing data collection time in the field, and cutting on employees padding their timesheets.

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Anonymous | TrustRadius Reviewer
Verified User
View all 3 answers on this topic

Deputy

  • Hundreds of man-hours saved monthly that previously was spent on recording hours work.
  • Holiday management is very clear and support fair treatment of staff.
  • The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions.

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Anonymous | TrustRadius Reviewer
Verified User
View all 407 answers on this topic

Screenshots

AT&T Workforce Manager

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