What users are saying about
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.3 out of 100
Based on 6 reviews and ratings
Deputy
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
452 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 452 reviews and ratings
Attribute Ratings
- AT&T Workforce Manager is rated higher in 2 areas: Likelihood to Recommend, Support Rating
- Deputy is rated higher in 1 area: Usability
Likelihood to Recommend
9.1
AT&T Workforce Manager
91%
3 Ratings
8.6
Deputy
86%
407 Ratings
Likelihood to Renew
AT&T Workforce Manager
N/A
0 Ratings
9.1
Deputy
91%
32 Ratings
Usability
5.0
AT&T Workforce Manager
50%
1 Rating
8.6
Deputy
86%
403 Ratings
Availability
AT&T Workforce Manager
N/A
0 Ratings
9.4
Deputy
94%
5 Ratings
Performance
AT&T Workforce Manager
N/A
0 Ratings
9.0
Deputy
90%
5 Ratings
Support Rating
9.2
AT&T Workforce Manager
92%
3 Ratings
8.4
Deputy
84%
23 Ratings
In-Person Training
AT&T Workforce Manager
N/A
0 Ratings
10.0
Deputy
100%
1 Rating
Online Training
AT&T Workforce Manager
N/A
0 Ratings
10.0
Deputy
100%
2 Ratings
Implementation Rating
AT&T Workforce Manager
N/A
0 Ratings
8.7
Deputy
87%
397 Ratings
Product Scalability
AT&T Workforce Manager
N/A
0 Ratings
9.2
Deputy
92%
5 Ratings
Likelihood to Recommend
AT&T Workforce Manager
AT&T Workforce Manager would be an exceptional product if it had enhanced capabilities such as electronic signatures and a customer database. The tracking features really helped out our office with payroll and dispatching.
Project Coordinator
US Alert SecuritySecurity & Investigations, 11-50 employees
Deputy
[My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].

Verified User
Executive in Information Technology
Information Technology & Services Company, 1-10 employeesPros
AT&T Workforce Manager
- Wireless Forms gives users the ability to digitize any paper form. You can include text, number, camera, audio, and bar codes, among other fields.
- Intelligent tracking provides a location any time a user is moving or performs any action.
- Robust reporting provides actionable data that organizations can use to make strategic decisions regarding their fleet and workforce.

Verified User
Professional in Customer Service
Wireless Company, 51-200 employeesDeputy
- Employee Scheduling - So straightforward and easy to use! Love the copy & past feature!
- Timekeeping - the App & Kiosk are perfect for employees to clock in and out in a matter of seconds
- Company Communication - the Newsfeed feature makes it easy to keep everyone up to date on company announcements
- Task Management - simple to use task lists help keep my team organized
Owner
FTW Game CoRetail, 1-10 employees
Cons
AT&T Workforce Manager
- It would not integrate with our business forms.
- No contact data base
- No inventory tracking
Project Coordinator
US Alert SecuritySecurity & Investigations, 11-50 employees
Deputy
- Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
- Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
- An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?
Managing Partner
Vittorio Menswear & TuxedoRetail, 11-50 employees
Pricing Details
AT&T Workforce Manager
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—AT&T Workforce Manager Editions & Modules
—
Additional Pricing Details
—Deputy
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$0 per user
Deputy Editions & Modules
Edition
Scheduling Only | 2.51 |
---|---|
Scheduling, Time and Attendance | 4.51 |
Enterprise | Custom pricing for enterprise clients1 |
- per user
Additional Pricing Details
—Likelihood to Renew
AT&T Workforce Manager
No score
No answers yet
No answers on this topic
Deputy
Deputy 9.1
Based on 32 answers
The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees

Verified User
Administrator in Professional Services
Medical Practice Company, 11-50 employeesUsability
AT&T Workforce Manager
AT&T Workforce Manager 5.0
Based on 1 answer
AT&T Workforce Manager is pretty to look at, but it performs at a lower level than others of its category.
Project Coordinator
US Alert SecuritySecurity & Investigations, 11-50 employees
Deputy
Deputy 8.6
Based on 403 answers
Deputy is user-friendly and easy to understand for users with basic to moderate computer knowledge. The Employee is simple and easy for employees to understand. Employees get push notifications when shifts are scheduled and can clock in and out easily directly from the phone or kiosk, or using the website. The only challenge we’ve had is the ability for management to assign leave to employees who have not yet requested time off.

Verified User
Director in Corporate
Health, Wellness and Fitness Company, 1-10 employeesReliability and Availability
AT&T Workforce Manager
No score
No answers yet
No answers on this topic
Deputy
Deputy 9.4
Based on 5 answers
We have never had a problem with deputy being unavailable
Founder
Bright Zine LtdHospitality, 1-10 employees
Performance
AT&T Workforce Manager
No score
No answers yet
No answers on this topic
Deputy
Deputy 9.0
Based on 5 answers
Everything is quick and easy

Verified User
General Manager in Other
Sports Company, 11-50 employeesSupport Rating
AT&T Workforce Manager
AT&T Workforce Manager 9.2
Based on 3 answers
The customer experience/service department and technical support teams work through any situations that arise. They are responsive and provide excellent service.

Verified User
Professional in Customer Service
Wireless Company, 51-200 employeesDeputy
Deputy 8.4
Based on 23 answers
Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted
Owner
Wildlings Forest SchoolRecreational Facilities & Services, 11-50 employees
In-Person Training
AT&T Workforce Manager
No score
No answers yet
No answers on this topic
Deputy
Deputy 10.0
Based on 1 answer
It was super easy and quick

Verified User
General Manager in Other
Sports Company, 11-50 employeesOnline Training
AT&T Workforce Manager
No score
No answers yet
No answers on this topic
Deputy
Deputy 10.0
Based on 2 answers
Did a great job of getting us up to speed with their online documentation.

Verified User
C-Level Executive in Sales
Retail Company, 1-10 employeesImplementation Rating
AT&T Workforce Manager
No score
No answers yet
No answers on this topic
Deputy
Deputy 8.7
Based on 397 answers
It took me a bit to get all my staff input from our previous scheduling software. However, once all the information was there, everything went smoothly and we were able to start implementing Deputy right away. It did not take long to train my staff and have them comfortable with using the system.
Store Manager
CJ's Ace HardwareRetail, 11-50 employees
Alternatives Considered
AT&T Workforce Manager
AT&T Workforce Manager and Corrigo Field Service Mananger (FSM) have a lot of similar qualities. However, we decided to switch to Corrigo FSM because we were able to get electronic signatures and import our customer database. I liked the ease of movement within AT&T Workforce Manager better than that of Corrigo FSM. AT&T Workforce Manager is more aesthetically pleasing and easier to navigate.
Project Coordinator
US Alert SecuritySecurity & Investigations, 11-50 employees
Deputy
For years we used TimeTrax systems but they were hard to use and required manual downloads of punches, networked setups, and we needed separate setups for each location. When evaluating cloud-based solutions we first tried TSheets, but the higher cost and lack of features made us choose Deputy. Our main complaint about the actual TSheets system was the IPads did not store punches when it first launched so if you lost internet it couldn't store the punches. When we were evaluating the system they were building a police station next door that resulted in intermittent internet outages and the kiosk app basically became a brick until the internet came back on.
Senior Office Manager
Alexander Screw Products, Inc.Mechanical or Industrial Engineering, 51-200 employees
Scalability
AT&T Workforce Manager
No score
No answers yet
No answers on this topic
Deputy
Deputy 9.2
Based on 5 answers
We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.
Founder
Bright Zine LtdHospitality, 1-10 employees
Return on Investment
AT&T Workforce Manager
- With AT&T Workforce Manager I've helped government and private organizations save money by identifying idle time in fleets, reducing data collection time in the field, and cutting on employees padding their timesheets.

Verified User
Professional in Customer Service
Wireless Company, 51-200 employeesDeputy
- Hundreds of man-hours saved monthly that previously was spent on recording hours work.
- Holiday management is very clear and support fair treatment of staff.
- The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions.

Verified User
General Manager in Other
Hospitality Company, 11-50 employees