TrustRadius

AT&T Workforce Manager vs. HouseCall Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AT&T Workforce Manager
Score 10.0 out of 10
N/A
The AT&T Workforce Manager is a field service management and workforce scheduling solution that includes a set of modules and applications suited to the needs of service businesses (e.g. HVAC) that rely on field technicians.N/A
HouseCall Pro
Score 9.2 out of 10
N/A
HouseCall Pro is a field service management solution built for any professional service-based industry. It includes features such as scheduling and dispatch, customer databases, and live mapping and tracking.
$65
per month 1 user
Pricing
AT&T Workforce ManagerHouseCall Pro
Editions & Modules
No answers on this topic
Website Builder
$25
per month/add on
Additional Users
$30
per user/per month
Sales Proposal Tool
$40
per month/add on
Recurring Servicing Plans
$40
per month/add on
Start
$65
per month
Grow
$149
per month
Manage
$229
per month
XL
Contact sales team
Offerings
Pricing Offerings
AT&T Workforce ManagerHouseCall Pro
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
AT&T Workforce ManagerHouseCall Pro
Top Pros
Top Cons
Best Alternatives
AT&T Workforce ManagerHouseCall Pro
Small Businesses
Method:CRM
Method:CRM
Score 9.6 out of 10
Method:CRM
Method:CRM
Score 9.6 out of 10
Medium-sized Companies
Jotform
Jotform
Score 8.8 out of 10
Jotform
Jotform
Score 8.8 out of 10
Enterprises
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 8.0 out of 10
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AT&T Workforce ManagerHouseCall Pro
Likelihood to Recommend
10.0
(2 ratings)
7.0
(2 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
AT&T Workforce ManagerHouseCall Pro
Likelihood to Recommend
AT&T
Any organization that is collecting any kind of data in the field, especially if they're using paper forms, should strongly consider switching to AT&T if only for their Wireless Forms. Wireless Forms is the most powerful tool in AT&T Workforce Manager. Combine that with Timekeeping and Intelligent Tracking to really improve efficiency and accountability.
Verified User
Anonymous
Read full review
HouseCall Pro
[HouseCall Pro] would be great for service techs and smaller companies but is tough for companies that do multiple types of jobs, [do] not sync well with QBO for us, and creates an accounting mess. Also does not do job costing so hard to actually keep track of jobs
SH
Sarah Hooley
Office Manager
Read full review
Pros
AT&T
  • Wireless Forms gives users the ability to digitize any paper form. You can include text, number, camera, audio, and bar codes, among other fields.
  • Intelligent tracking provides a location any time a user is moving or performs any action.
  • Robust reporting provides actionable data that organizations can use to make strategic decisions regarding their fleet and workforce.
Verified User
Anonymous
Read full review
HouseCall Pro
  • Online Booking
  • Instant credit card funding
  • Customer Text Notifications
Ben Borenstein | TrustRadius Reviewer
Ben Borenstein
Electrical Contractor
Read full review
Cons
AT&T
  • It is currently not possible to create mass geofence alerts. Alerts need to be created per geofence. This can be a big undertaking for organizations with many addresses.
Verified User
Anonymous
Read full review
HouseCall Pro
  • Job costing
  • QBO integration
  • Reporting
SH
Sarah Hooley
Office Manager
Read full review
Support Rating
AT&T
The customer experience/service department and technical support teams work through any situations that arise. They are responsive and provide excellent service.
Verified User
Anonymous
Read full review
HouseCall Pro
No answers on this topic
Alternatives Considered
AT&T
No answers on this topic
HouseCall Pro
Much easier to use.
Ben Borenstein | TrustRadius Reviewer
Ben Borenstein
Electrical Contractor
Read full review
Return on Investment
AT&T
  • With AT&T Workforce Manager I've helped government and private organizations save money by identifying idle time in fleets, reducing data collection time in the field, and cutting on employees padding their timesheets.
Verified User
Anonymous
Read full review
HouseCall Pro
  • Negative is time lost fixing books.
  • Negative is having to use multiple programs to fulfill needs so it takes 2x as long.
  • [The] positive is that it is very user-friendly so our team has picked it up easily and techs save time in the field.
SH
Sarah Hooley
Office Manager
Read full review
ScreenShots