What users are saying about
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.3 out of 100
Based on 6 reviews and ratings
32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 32 reviews and ratings
Attribute Ratings
- AT&T Workforce Manager is rated higher in 2 areas: Likelihood to Recommend, Support Rating
- Paypro Workforce Management is rated higher in 1 area: Usability
Likelihood to Recommend
9.1
AT&T Workforce Manager
91%
3 Ratings
8.9
Paypro Workforce Management
89%
18 Ratings
Likelihood to Renew
AT&T Workforce Manager
N/A
0 Ratings
10.0
Paypro Workforce Management
100%
2 Ratings
Usability
5.0
AT&T Workforce Manager
50%
1 Rating
8.7
Paypro Workforce Management
87%
9 Ratings
Support Rating
9.2
AT&T Workforce Manager
92%
3 Ratings
8.3
Paypro Workforce Management
83%
29 Ratings
Implementation Rating
AT&T Workforce Manager
N/A
0 Ratings
10.0
Paypro Workforce Management
100%
3 Ratings
Likelihood to Recommend
AT&T Workforce Manager
AT&T Workforce Manager would be an exceptional product if it had enhanced capabilities such as electronic signatures and a customer database. The tracking features really helped out our office with payroll and dispatching.
Project Coordinator
US Alert SecuritySecurity & Investigations, 11-50 employees
Paypro Workforce Management
Paypro Workforce Management has custom report building that is easy to use and manipulate for data you need to pull. The onboarding system is overly complicated and not user friendly. Workflows are overly complicated and a workflow for PAFs is non-existent, causing our company to have to use paper PAF forms.

Verified User
Executive in Human Resources
Hospitality Company, 501-1000 employeesPros
AT&T Workforce Manager
- Wireless Forms gives users the ability to digitize any paper form. You can include text, number, camera, audio, and bar codes, among other fields.
- Intelligent tracking provides a location any time a user is moving or performs any action.
- Robust reporting provides actionable data that organizations can use to make strategic decisions regarding their fleet and workforce.

Verified User
Professional in Customer Service
Wireless Company, 51-200 employeesPaypro Workforce Management
- Setting up new employees is very easy and only takes a couple of minutes.
- We have union and non-union employees, and we have both salaried and hourly employees. Workforce One lets us set up rules based on the union CBA, our office holiday schedule, etc., so we don't have to make many adjustments to timesheets when we have situations that deviate from the norm. The rules kick in and handle the situation for us.
General Manager
Harder Services, Inc.Consumer Services, 51-200 employees
Cons
AT&T Workforce Manager
- It would not integrate with our business forms.
- No contact data base
- No inventory tracking
Project Coordinator
US Alert SecuritySecurity & Investigations, 11-50 employees
Paypro Workforce Management
- Report Writing: Canned reports are antiquated like a dinosaur. Users should be able to design their own reports like all other systems. Click and it's there. Currently, it's not at all what it can be.
- Very rigid with contract: meaning when a rule change and/or policy has changed the company is charged in order to make the change.
- Integration within the system. There are times when you change the information in the system then it randomly changes another section.

Verified User
Director in Human Resources
Packaging and Containers Company, 51-200 employeesPricing Details
AT&T Workforce Manager
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Paypro Workforce Management
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
AT&T Workforce Manager
No score
No answers yet
No answers on this topic
Paypro Workforce Management
Paypro Workforce Management 10.0
Based on 2 answers
We are very happy with the product, our experiences using the product, and the continued support that we have received from the Paypro staff. We fully intend to keep our relationship with Paypro on solid ground. We are not considering replacing this product.

General Manager
Harder Services, Inc.Consumer Services, 51-200 employees
Usability
AT&T Workforce Manager
AT&T Workforce Manager 5.0
Based on 1 answer
AT&T Workforce Manager is pretty to look at, but it performs at a lower level than others of its category.
Project Coordinator
US Alert SecuritySecurity & Investigations, 11-50 employees
Paypro Workforce Management
Paypro Workforce Management 8.7
Based on 9 answers
The system is very thorough, has an efficient layout, and is very user-friendly. It can handle massive amounts of data and spit it out in manageable and useful chunks. We obtain tons of workable data from the various reports that the system can provide us. When it comes to payroll and HR, it can handle everything that you need.

General Manager
Harder Services, Inc.Consumer Services, 51-200 employees
Support Rating
AT&T Workforce Manager
AT&T Workforce Manager 9.2
Based on 3 answers
The customer experience/service department and technical support teams work through any situations that arise. They are responsive and provide excellent service.

Verified User
Professional in Customer Service
Wireless Company, 51-200 employeesPaypro Workforce Management
Paypro Workforce Management 8.3
Based on 29 answers
I am always able to get an answer to my questions as soon as I ask. If there is an associate that can not answer my question - they will make sure that someone else helps me. The company is very responsive.
accounting/payroll
BULBTRONICS INCConsumer Goods, 11-50 employees
Implementation Rating
AT&T Workforce Manager
No score
No answers yet
No answers on this topic
Paypro Workforce Management
Paypro Workforce Management 10.0
Based on 3 answers
The Paypro team was organized, professional, kept you on the budgeted timeline, followed up, was patient, experienced and truly cared. You would never think there were understaffed!
CFO (Chief Financial Officer)
The Century AssociationHospitality, 51-200 employees
Alternatives Considered
AT&T Workforce Manager
AT&T Workforce Manager and Corrigo Field Service Mananger (FSM) have a lot of similar qualities. However, we decided to switch to Corrigo FSM because we were able to get electronic signatures and import our customer database. I liked the ease of movement within AT&T Workforce Manager better than that of Corrigo FSM. AT&T Workforce Manager is more aesthetically pleasing and easier to navigate.
Project Coordinator
US Alert SecuritySecurity & Investigations, 11-50 employees
Paypro Workforce Management
We have used in-house systems, ADP Total Source, and Valiant Services. This system, in my opinion, is more user-friendly and faster than others. We have more control on our end to process with flexibility that other systems just did not offer.
VP Accounting
Orlandi IncPrinting, 51-200 employees
Return on Investment
AT&T Workforce Manager
- With AT&T Workforce Manager I've helped government and private organizations save money by identifying idle time in fleets, reducing data collection time in the field, and cutting on employees padding their timesheets.

Verified User
Professional in Customer Service
Wireless Company, 51-200 employeesPaypro Workforce Management
- Workforce save time in processing . The company can manage the payroll , process by one employee. The company used to have two employees to split the whole company dept; now one employee can manage the whole process.
- It's cheaper than other payroll company.

Verified User
Administrator in Other
Hospitality Company, 51-200 employees