AT&T Workforce Manager vs SAP SuccessFactors

What users are saying about

Score 9.1 out of 10

Based on 6 reviews and ratings

Score 7.7 out of 10

Based on 260 reviews and ratings

Feature Set Ratings

Human Resource Management

AT&T Workforce Manager

Feature Set Not Supported

N/A

7.9

SAP SuccessFactors

79%

SAP SuccessFactors ranks higher in 7/7 features

Employee demographic data

N/A

0 Ratings

8.1

81%

25 Ratings

Employment history

N/A

0 Ratings

8.0

80%

27 Ratings

Job profiles and administration

N/A

0 Ratings

7.5

75%

27 Ratings

Workflow for transfers, promotions, pay raises, etc.

N/A

0 Ratings

6.8

68%

26 Ratings

Organizational charting

N/A

0 Ratings

7.9

79%

30 Ratings

Organization and location management

N/A

0 Ratings

7.9

79%

22 Ratings

Compliance data (COBRA, OSHA, etc.)

N/A

0 Ratings

8.9

89%

12 Ratings

Payroll Management

AT&T Workforce Manager

Feature Set Not Supported

N/A

8.2

SAP SuccessFactors

82%

SAP SuccessFactors ranks higher in 7/7 features

Pay calculation

N/A

0 Ratings

8.1

81%

15 Ratings

Support for external payroll vendors

N/A

0 Ratings

7.7

77%

12 Ratings

Off-cycle/On-Demand payment

N/A

0 Ratings

8.2

82%

6 Ratings

Benefit plan administration

N/A

0 Ratings

8.4

84%

16 Ratings

Direct deposit files

N/A

0 Ratings

8.0

80%

11 Ratings

Salary revision and increment management

N/A

0 Ratings

7.7

77%

16 Ratings

Reimbursement management

N/A

0 Ratings

9.0

90%

13 Ratings

Leave and Attendance Management

AT&T Workforce Manager

Feature Set Not Supported

N/A

7.6

SAP SuccessFactors

76%

SAP SuccessFactors ranks higher in 3/3 features

Approval workflow

N/A

0 Ratings

7.5

75%

19 Ratings

Balance details

N/A

0 Ratings

7.4

74%

18 Ratings

Annual carry-forward and encashment

N/A

0 Ratings

7.8

78%

15 Ratings

Employee Self Service

AT&T Workforce Manager

Feature Set Not Supported

N/A

8.0

SAP SuccessFactors

80%

SAP SuccessFactors ranks higher in 5/5 features

View and generate pay and benefit information

N/A

0 Ratings

7.4

74%

22 Ratings

Update personal information

N/A

0 Ratings

8.1

81%

26 Ratings

View company policy documentation

N/A

0 Ratings

7.9

79%

17 Ratings

Employee recognition

N/A

0 Ratings

8.5

85%

18 Ratings

View job history

N/A

0 Ratings

8.0

80%

25 Ratings

Asset Management

AT&T Workforce Manager

Feature Set Not Supported

N/A

8.4

SAP SuccessFactors

84%

SAP SuccessFactors ranks higher in 1/1 features

Tracking of all physical assets

N/A

0 Ratings

8.4

84%

3 Ratings

HR Reporting

AT&T Workforce Manager

Feature Set Not Supported

N/A

6.9

SAP SuccessFactors

69%

SAP SuccessFactors ranks higher in 3/3 features

Report builder

N/A

0 Ratings

6.5

65%

23 Ratings

Pre-built reports

N/A

0 Ratings

6.7

67%

22 Ratings

Ability to combine HR data with external data

N/A

0 Ratings

7.5

75%

20 Ratings

Onboarding

AT&T Workforce Manager

Feature Set Not Supported

N/A

8.2

SAP SuccessFactors

82%

SAP SuccessFactors ranks higher in 2/2 features

New hire portal

N/A

0 Ratings

8.0

80%

26 Ratings

Manager tracking tools

N/A

0 Ratings

7.8

78%

28 Ratings

Performance and Goals

AT&T Workforce Manager

Feature Set Not Supported

N/A

8.5

SAP SuccessFactors

85%

SAP SuccessFactors ranks higher in 4/4 features

Corporate goal setting

N/A

0 Ratings

8.1

81%

37 Ratings

Individual goal setting

N/A

0 Ratings

8.4

84%

42 Ratings

Line-of sight-visibility

N/A

0 Ratings

8.2

82%

36 Ratings

Performance tracking

N/A

0 Ratings

8.3

83%

40 Ratings

Performance Management

AT&T Workforce Manager

Feature Set Not Supported

N/A

8.1

SAP SuccessFactors

81%

SAP SuccessFactors ranks higher in 5/5 features

Performance plans

N/A

0 Ratings

7.9

79%

42 Ratings

Performance improvement plans

N/A

0 Ratings

8.2

82%

34 Ratings

Review status tracking

N/A

0 Ratings

8.3

83%

43 Ratings

Review reminders

N/A

0 Ratings

8.0

80%

42 Ratings

Multiple review frequency

N/A

0 Ratings

7.4

74%

34 Ratings

Succession Planning

AT&T Workforce Manager

Feature Set Not Supported

N/A

8.5

SAP SuccessFactors

85%

SAP SuccessFactors ranks higher in 4/4 features

Create succession plans/pools

N/A

0 Ratings

8.5

85%

27 Ratings

Candidate ranking

N/A

0 Ratings

8.4

84%

28 Ratings

Candidate search

N/A

0 Ratings

8.6

86%

26 Ratings

Candidate development

N/A

0 Ratings

8.6

86%

26 Ratings

Recruiting / ATS

AT&T Workforce Manager

Feature Set Not Supported

N/A

4.2

SAP SuccessFactors

42%

SAP SuccessFactors ranks higher in 7/7 features

Job Requisition Management

N/A

0 Ratings

7.9

79%

21 Ratings

Company Website Posting

N/A

0 Ratings

7.7

77%

20 Ratings

Publish to Social Media

N/A

0 Ratings

7.9

79%

15 Ratings

Job Search Site Posting

N/A

0 Ratings

7.7

77%

19 Ratings

Duplicate Candidate Prevention

N/A

0 Ratings

7.7

77%

18 Ratings

Applicant Tracking

N/A

0 Ratings

7.9

79%

21 Ratings

Notifications and Alerts

N/A

0 Ratings

8.1

81%

23 Ratings

Attribute Ratings

AT&T Workforce Manager is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

AT&T Workforce Manager

88%

3 Ratings

7.7

SAP SuccessFactors

77%

64 Ratings

AT&T Workforce Manager

N/A

0 Ratings

2.7

SAP SuccessFactors

27%

13 Ratings

AT&T Workforce Manager

50%

1 Rating

2.7

SAP SuccessFactors

27%

3 Ratings

AT&T Workforce Manager

92%

3 Ratings

6.2

SAP SuccessFactors

62%

26 Ratings

AT&T Workforce Manager

N/A

0 Ratings

8.0

SAP SuccessFactors

80%

1 Rating

AT&T Workforce Manager

N/A

0 Ratings

3.6

SAP SuccessFactors

36%

1 Rating

Pros

Wireless Forms gives users the ability to digitize any paper form. You can include text, number, camera, audio, and bar codes, among other fields.
Intelligent tracking provides a location any time a user is moving or performs any action.
Robust reporting provides actionable data that organizations can use to make strategic decisions regarding their fleet and workforce.

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Verified User

Professional in Customer Service

Wireless Company, 51-200 employees

View all 3 answers on this topic

This software offers us the ability to raise questions during the appraisal cycle, as well as give us an overview of the various steps we follow during the appraisal process and also provides one-stop solutions for all my needs, such as applying for leave and checking salary slips.
The onboarding and hiring process was changed with this tool, and it also generated attendance reports and performance reports for employees.
There are a number of training courses available in the SAP Learning Hub that can help you improve the configuration. If you are familiar with them then you can easily fix it yourself first. Unless something needs to be modified in Provisioning.

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Verified User

Manager in Information Technology

Higher Education Company, 201-500 employees

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Cons

It would not integrate with our business forms.
No contact data base
No inventory tracking

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Tammy Gutierrez

Project Coordinator

US Alert SecuritySecurity & Investigations, 11-50 employees

View all 3 answers on this topic

The app for ios and android have room for improvement. They are aware of the limitations but amount of access and functionality is not where it needs to be.
The homepage of Successfactors takes longer to load and refresh itself. Especially true when viewing employee files. That is partially due to how much information is having to show on the page but it still seems to take more time than usual to show each screen.
You can't change the amount of time the homepage will lock you out from inactivity. This might seem minuscule but it causes so many painful re-logins and time wasting effort to login again. There currently isn't an option to change the time before lockout.

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Adam Kasten, PHR

Human Resources Manager

CintasFacilities Services, 10,001+ employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

$85 per year Up to 100 Employees

Likelihood to Renew

No score

No answers yet

No answers on this topic

SAP SuccessFactors 2.7

Based on 13 answers

Support is still lacking. If we don't have a critical business need where we're looking to license something new, there is no partnership with SuccessFactors. Unless of course you purchase the Platinum Support which we did not. It is difficult for us to take advantage of new functionality when we have professional services fees that will be incurred as a result. We're in a tough economy and our budgets are slim. We don't have wiggle room to add $5k here or $10k there. The overall integration into a total HCM solution is also lacking.

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Verified User

Manager in Human Resources

Electrical/Electronic Manufacturing Company, 5001-10,000 employees

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Usability

AT&T Workforce Manager 5.0

Based on 1 answer

AT&T Workforce Manager is pretty to look at, but it performs at a lower level than others of its category.

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Tammy Gutierrez

Project Coordinator

US Alert SecuritySecurity & Investigations, 11-50 employees

View all 1 answers on this topic

SAP SuccessFactors 2.7

Based on 3 answers

For Key users, it is not really friendly. There are lot of hidden buttons which makes the experience difficult.For end user, it is quite easy.

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Verified User

Team Lead in Human Resources

Consumer Goods Company, 10,001+ employees

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Support Rating

AT&T Workforce Manager 9.2

Based on 3 answers

The customer experience/service department and technical support teams work through any situations that arise. They are responsive and provide excellent service.

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Verified User

Professional in Customer Service

Wireless Company, 51-200 employees

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SAP SuccessFactors 6.2

Based on 26 answers

The overall platform could use the updates, so the overall look of it seems more modern. Also, the number of possible customizations could be made more simple to implement. SAP SuccessFactors does have a helpline that is helpful and free. On a positive note, it is beneficial in our performance reviews and recruiting efforts.

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Verified User

Administrator in Human Resources

Airlines/Aviation Company, 51-200 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

SAP SuccessFactors 3.6

Based on 1 answer

We had to delay go live of EC due to bad councelling of our implementation partner.

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Verified User

Team Lead in Human Resources

Consumer Goods Company, 10,001+ employees

View all 1 answers on this topic

Alternatives Considered

AT&T Workforce Manager and Corrigo Field Service Mananger (FSM) have a lot of similar qualities. However, we decided to switch to Corrigo FSM because we were able to get electronic signatures and import our customer database. I liked the ease of movement within AT&T Workforce Manager better than that of Corrigo FSM. AT&T Workforce Manager is more aesthetically pleasing and easier to navigate.

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Tammy Gutierrez

Project Coordinator

US Alert SecuritySecurity & Investigations, 11-50 employees

View all 3 answers on this topic

As a whole, SuccessFactors is tough to beat. It's at its best when all of the modules are working together. There are few competitors that offer the full talent suite.Individually, the quality of the modules can vary. The performance and goal management modules perform well but the recruiting one significantly lags its competitors. The recruiting world has seen a lot of advances in technology over the last few years but these have yet to trickle down into the SuccessFactors module.

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Verified User

Administrator in Human Resources

Furniture Company, 10,001+ employees

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Return on Investment

With AT&T Workforce Manager I've helped government and private organizations save money by identifying idle time in fleets, reducing data collection time in the field, and cutting on employees padding their timesheets.

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Verified User

Professional in Customer Service

Wireless Company, 51-200 employees

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Visibility to the organization was an immediate impact and socialized the value of the product immediately.
A common and aggregated performance process reduced time and energy spent on quarterly goal setting.
Consolidating performance to pay outputs reduced time in some manual audit processes.

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Tony Deblauwe

HR and OD Operations

HortonworksComputer Software, 501-1000 employees

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Screenshots

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See All (5) SAP SuccessFactors Screenshots