What users are saying about
6 Ratings
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Based on 6 reviews and ratings
SAP SuccessFactors
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Top Rated
260 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.7 out of 100
Based on 260 reviews and ratings
Feature Set Ratings
Human Resource Management
AT&T Workforce Manager
Feature Set Not Supported
N/A
7.9
SAP SuccessFactors
79%
SAP SuccessFactors ranks higher in 7/7 features
SAP SuccessFactors ranks higher in 7/7 features
Employee demographic data
N/A
0 Ratings
8.1
81%
25 Ratings
Employment history
N/A
0 Ratings
8.0
80%
27 Ratings
Job profiles and administration
N/A
0 Ratings
7.5
75%
27 Ratings
Workflow for transfers, promotions, pay raises, etc.
N/A
0 Ratings
6.8
68%
26 Ratings
Organizational charting
N/A
0 Ratings
7.9
79%
30 Ratings
Organization and location management
N/A
0 Ratings
7.9
79%
22 Ratings
Compliance data (COBRA, OSHA, etc.)
N/A
0 Ratings
8.9
89%
12 Ratings
Payroll Management
AT&T Workforce Manager
Feature Set Not Supported
N/A
8.2
SAP SuccessFactors
82%
SAP SuccessFactors ranks higher in 7/7 features
SAP SuccessFactors ranks higher in 7/7 features
Pay calculation
N/A
0 Ratings
8.1
81%
15 Ratings
Support for external payroll vendors
N/A
0 Ratings
7.7
77%
12 Ratings
Off-cycle/On-Demand payment
N/A
0 Ratings
8.2
82%
6 Ratings
Benefit plan administration
N/A
0 Ratings
8.4
84%
16 Ratings
Direct deposit files
N/A
0 Ratings
8.0
80%
11 Ratings
Salary revision and increment management
N/A
0 Ratings
7.7
77%
16 Ratings
Reimbursement management
N/A
0 Ratings
9.0
90%
13 Ratings
Leave and Attendance Management
AT&T Workforce Manager
Feature Set Not Supported
N/A
7.6
SAP SuccessFactors
76%
SAP SuccessFactors ranks higher in 3/3 features
SAP SuccessFactors ranks higher in 3/3 features
Approval workflow
N/A
0 Ratings
7.5
75%
19 Ratings
Balance details
N/A
0 Ratings
7.4
74%
18 Ratings
Annual carry-forward and encashment
N/A
0 Ratings
7.8
78%
15 Ratings
Employee Self Service
AT&T Workforce Manager
Feature Set Not Supported
N/A
8.0
SAP SuccessFactors
80%
SAP SuccessFactors ranks higher in 5/5 features
SAP SuccessFactors ranks higher in 5/5 features
View and generate pay and benefit information
N/A
0 Ratings
7.4
74%
22 Ratings
Update personal information
N/A
0 Ratings
8.1
81%
26 Ratings
View company policy documentation
N/A
0 Ratings
7.9
79%
17 Ratings
Employee recognition
N/A
0 Ratings
8.5
85%
18 Ratings
View job history
N/A
0 Ratings
8.0
80%
25 Ratings
Asset Management
AT&T Workforce Manager
Feature Set Not Supported
N/A
8.4
SAP SuccessFactors
84%
SAP SuccessFactors ranks higher in 1/1 features
SAP SuccessFactors ranks higher in 1/1 features
Tracking of all physical assets
N/A
0 Ratings
8.4
84%
3 Ratings
HR Reporting
AT&T Workforce Manager
Feature Set Not Supported
N/A
6.9
SAP SuccessFactors
69%
SAP SuccessFactors ranks higher in 3/3 features
SAP SuccessFactors ranks higher in 3/3 features
Report builder
N/A
0 Ratings
6.5
65%
23 Ratings
Pre-built reports
N/A
0 Ratings
6.7
67%
22 Ratings
Ability to combine HR data with external data
N/A
0 Ratings
7.5
75%
20 Ratings
Onboarding
AT&T Workforce Manager
Feature Set Not Supported
N/A
8.2
SAP SuccessFactors
82%
SAP SuccessFactors ranks higher in 2/2 features
SAP SuccessFactors ranks higher in 2/2 features
New hire portal
N/A
0 Ratings
8.0
80%
26 Ratings
Manager tracking tools
N/A
0 Ratings
7.8
78%
28 Ratings
Performance and Goals
AT&T Workforce Manager
Feature Set Not Supported
N/A
8.5
SAP SuccessFactors
85%
SAP SuccessFactors ranks higher in 4/4 features
SAP SuccessFactors ranks higher in 4/4 features
Corporate goal setting
N/A
0 Ratings
8.1
81%
37 Ratings
Individual goal setting
N/A
0 Ratings
8.4
84%
42 Ratings
Line-of sight-visibility
N/A
0 Ratings
8.2
82%
36 Ratings
Performance tracking
N/A
0 Ratings
8.3
83%
40 Ratings
Performance Management
AT&T Workforce Manager
Feature Set Not Supported
N/A
8.1
SAP SuccessFactors
81%
SAP SuccessFactors ranks higher in 5/5 features
SAP SuccessFactors ranks higher in 5/5 features
Performance plans
N/A
0 Ratings
7.9
79%
42 Ratings
Performance improvement plans
N/A
0 Ratings
8.2
82%
34 Ratings
Review status tracking
N/A
0 Ratings
8.3
83%
43 Ratings
Review reminders
N/A
0 Ratings
8.0
80%
42 Ratings
Multiple review frequency
N/A
0 Ratings
7.4
74%
34 Ratings
Succession Planning
AT&T Workforce Manager
Feature Set Not Supported
N/A
8.5
SAP SuccessFactors
85%
SAP SuccessFactors ranks higher in 4/4 features
SAP SuccessFactors ranks higher in 4/4 features
Create succession plans/pools
N/A
0 Ratings
8.5
85%
27 Ratings
Candidate ranking
N/A
0 Ratings
8.4
84%
28 Ratings
Candidate search
N/A
0 Ratings
8.6
86%
26 Ratings
Candidate development
N/A
0 Ratings
8.6
86%
26 Ratings
Recruiting / ATS
AT&T Workforce Manager
Feature Set Not Supported
N/A
4.2
SAP SuccessFactors
42%
SAP SuccessFactors ranks higher in 7/7 features
SAP SuccessFactors ranks higher in 7/7 features
Job Requisition Management
N/A
0 Ratings
7.9
79%
21 Ratings
Company Website Posting
N/A
0 Ratings
7.7
77%
20 Ratings
Publish to Social Media
N/A
0 Ratings
7.9
79%
15 Ratings
Job Search Site Posting
N/A
0 Ratings
7.7
77%
19 Ratings
Duplicate Candidate Prevention
N/A
0 Ratings
7.7
77%
18 Ratings
Applicant Tracking
N/A
0 Ratings
7.9
79%
21 Ratings
Notifications and Alerts
N/A
0 Ratings
8.1
81%
23 Ratings
Attribute Ratings
- AT&T Workforce Manager is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend
8.8
AT&T Workforce Manager
88%
3 Ratings
7.7
SAP SuccessFactors
77%
64 Ratings
Likelihood to Renew
AT&T Workforce Manager
N/A
0 Ratings
2.7
SAP SuccessFactors
27%
13 Ratings
Usability
5.0
AT&T Workforce Manager
50%
1 Rating
2.7
SAP SuccessFactors
27%
3 Ratings
Support Rating
9.2
AT&T Workforce Manager
92%
3 Ratings
6.2
SAP SuccessFactors
62%
26 Ratings
Online Training
AT&T Workforce Manager
N/A
0 Ratings
8.0
SAP SuccessFactors
80%
1 Rating
Implementation Rating
AT&T Workforce Manager
N/A
0 Ratings
3.6
SAP SuccessFactors
36%
1 Rating
Likelihood to Recommend
AT&T Workforce Manager
AT&T Workforce Manager would be an exceptional product if it had enhanced capabilities such as electronic signatures and a customer database. The tracking features really helped out our office with payroll and dispatching.
Project Coordinator
US Alert SecuritySecurity & Investigations, 11-50 employees
SAP SuccessFactors
Success Factors is really well suited to handling needs of my organization. They've done a good job integrating with our course catalog and making it easy to book courses right from within the application. It falls short in letting managers cascade their objectives easily. When I cascade an objective, the cascaded objective will often inherit comments from my own objective and share them down to my reports - not ideal behavior.

Verified User
Engineer in Research & Development
Pharmaceuticals Company, 5001-10,000 employeesPros
AT&T Workforce Manager
- Wireless Forms gives users the ability to digitize any paper form. You can include text, number, camera, audio, and bar codes, among other fields.
- Intelligent tracking provides a location any time a user is moving or performs any action.
- Robust reporting provides actionable data that organizations can use to make strategic decisions regarding their fleet and workforce.

Verified User
Professional in Customer Service
Wireless Company, 51-200 employeesSAP SuccessFactors
- This software offers us the ability to raise questions during the appraisal cycle, as well as give us an overview of the various steps we follow during the appraisal process and also provides one-stop solutions for all my needs, such as applying for leave and checking salary slips.
- The onboarding and hiring process was changed with this tool, and it also generated attendance reports and performance reports for employees.
- There are a number of training courses available in the SAP Learning Hub that can help you improve the configuration. If you are familiar with them then you can easily fix it yourself first. Unless something needs to be modified in Provisioning.

Verified User
Manager in Information Technology
Higher Education Company, 201-500 employeesCons
AT&T Workforce Manager
- It would not integrate with our business forms.
- No contact data base
- No inventory tracking
Project Coordinator
US Alert SecuritySecurity & Investigations, 11-50 employees
SAP SuccessFactors
- The app for ios and android have room for improvement. They are aware of the limitations but amount of access and functionality is not where it needs to be.
- The homepage of Successfactors takes longer to load and refresh itself. Especially true when viewing employee files. That is partially due to how much information is having to show on the page but it still seems to take more time than usual to show each screen.
- You can't change the amount of time the homepage will lock you out from inactivity. This might seem minuscule but it causes so many painful re-logins and time wasting effort to login again. There currently isn't an option to change the time before lockout.
Human Resources Manager
CintasFacilities Services, 10,001+ employees
Pricing Details
AT&T Workforce Manager
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—SAP SuccessFactors
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$85 per year Up to 100 Employees
Likelihood to Renew
AT&T Workforce Manager
No score
No answers yet
No answers on this topic
SAP SuccessFactors
SAP SuccessFactors 2.7
Based on 13 answers
Support is still lacking. If we don't have a critical business need where we're looking to license something new, there is no partnership with SuccessFactors. Unless of course you purchase the Platinum Support which we did not. It is difficult for us to take advantage of new functionality when we have professional services fees that will be incurred as a result. We're in a tough economy and our budgets are slim. We don't have wiggle room to add $5k here or $10k there. The overall integration into a total HCM solution is also lacking.

Verified User
Manager in Human Resources
Electrical/Electronic Manufacturing Company, 5001-10,000 employeesUsability
AT&T Workforce Manager
AT&T Workforce Manager 5.0
Based on 1 answer
AT&T Workforce Manager is pretty to look at, but it performs at a lower level than others of its category.
Project Coordinator
US Alert SecuritySecurity & Investigations, 11-50 employees
SAP SuccessFactors
SAP SuccessFactors 2.7
Based on 3 answers
For Key users, it is not really friendly. There are lot of hidden buttons which makes the experience difficult.For end user, it is quite easy.

Verified User
Team Lead in Human Resources
Consumer Goods Company, 10,001+ employeesSupport Rating
AT&T Workforce Manager
AT&T Workforce Manager 9.2
Based on 3 answers
The customer experience/service department and technical support teams work through any situations that arise. They are responsive and provide excellent service.

Verified User
Professional in Customer Service
Wireless Company, 51-200 employeesSAP SuccessFactors
SAP SuccessFactors 6.2
Based on 26 answers
The overall platform could use the updates, so the overall look of it seems more modern. Also, the number of possible customizations could be made more simple to implement. SAP SuccessFactors does have a helpline that is helpful and free. On a positive note, it is beneficial in our performance reviews and recruiting efforts.

Verified User
Administrator in Human Resources
Airlines/Aviation Company, 51-200 employeesImplementation Rating
AT&T Workforce Manager
No score
No answers yet
No answers on this topic
SAP SuccessFactors
SAP SuccessFactors 3.6
Based on 1 answer
We had to delay go live of EC due to bad councelling of our implementation partner.

Verified User
Team Lead in Human Resources
Consumer Goods Company, 10,001+ employeesAlternatives Considered
AT&T Workforce Manager
AT&T Workforce Manager and Corrigo Field Service Mananger (FSM) have a lot of similar qualities. However, we decided to switch to Corrigo FSM because we were able to get electronic signatures and import our customer database. I liked the ease of movement within AT&T Workforce Manager better than that of Corrigo FSM. AT&T Workforce Manager is more aesthetically pleasing and easier to navigate.
Project Coordinator
US Alert SecuritySecurity & Investigations, 11-50 employees
SAP SuccessFactors
As a whole, SuccessFactors is tough to beat. It's at its best when all of the modules are working together. There are few competitors that offer the full talent suite.Individually, the quality of the modules can vary. The performance and goal management modules perform well but the recruiting one significantly lags its competitors. The recruiting world has seen a lot of advances in technology over the last few years but these have yet to trickle down into the SuccessFactors module.

Verified User
Administrator in Human Resources
Furniture Company, 10,001+ employeesReturn on Investment
AT&T Workforce Manager
- With AT&T Workforce Manager I've helped government and private organizations save money by identifying idle time in fleets, reducing data collection time in the field, and cutting on employees padding their timesheets.

Verified User
Professional in Customer Service
Wireless Company, 51-200 employeesSAP SuccessFactors
- Visibility to the organization was an immediate impact and socialized the value of the product immediately.
- A common and aggregated performance process reduced time and energy spent on quarterly goal setting.
- Consolidating performance to pay outputs reduced time in some manual audit processes.
HR and OD Operations
HortonworksComputer Software, 501-1000 employees