What users are saying about
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100
206 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.1 out of 100

Likelihood to Recommend

AT&T Workforce Manager

AT&T Workforce Manager would be an exceptional product if it had enhanced capabilities such as electronic signatures and a customer database. The tracking features really helped out our office with payroll and dispatching.
Tammy Gutierrez | TrustRadius Reviewer

SAP SuccessFactors

Success Factors is really well suited to handling needs of my organization. They've done a good job integrating with our course catalog and making it easy to book courses right from within the application. It falls short in letting managers cascade their objectives easily. When I cascade an objective, the cascaded objective will often inherit comments from my own objective and share them down to my reports - not ideal behavior.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

AT&T Workforce Manager
SAP SuccessFactors
8.0
Employee demographic data
AT&T Workforce Manager
SAP SuccessFactors
7.3
Employment history
AT&T Workforce Manager
SAP SuccessFactors
8.3
Job profiles and administration
AT&T Workforce Manager
SAP SuccessFactors
7.3
Workflow for transfers, promotions, pay raises, etc.
AT&T Workforce Manager
SAP SuccessFactors
7.6
Organizational charting
AT&T Workforce Manager
SAP SuccessFactors
8.6
Organization and location management
AT&T Workforce Manager
SAP SuccessFactors
8.6
Compliance data (COBRA, OSHA, etc.)
AT&T Workforce Manager
SAP SuccessFactors
8.2

Payroll Management

AT&T Workforce Manager
SAP SuccessFactors
8.4
Pay calculation
AT&T Workforce Manager
SAP SuccessFactors
8.4
Support for external payroll vendors
AT&T Workforce Manager
SAP SuccessFactors
7.9
Off-cycle/On-Demand payment
AT&T Workforce Manager
SAP SuccessFactors
10.0
Benefit plan administration
AT&T Workforce Manager
SAP SuccessFactors
8.3
Direct deposit files
AT&T Workforce Manager
SAP SuccessFactors
8.2
Salary revision and increment management
AT&T Workforce Manager
SAP SuccessFactors
8.3
Reimbursement management
AT&T Workforce Manager
SAP SuccessFactors
7.5

Leave and Attendance Management

AT&T Workforce Manager
SAP SuccessFactors
8.9
Approval workflow
AT&T Workforce Manager
SAP SuccessFactors
9.2
Balance details
AT&T Workforce Manager
SAP SuccessFactors
8.9
Annual carry-forward and encashment
AT&T Workforce Manager
SAP SuccessFactors
8.7

Employee Self Service

AT&T Workforce Manager
SAP SuccessFactors
8.4
View and generate pay and benefit information
AT&T Workforce Manager
SAP SuccessFactors
8.3
Update personal information
AT&T Workforce Manager
SAP SuccessFactors
8.4
View company policy documentation
AT&T Workforce Manager
SAP SuccessFactors
8.1
Employee recognition
AT&T Workforce Manager
SAP SuccessFactors
8.1
View job history
AT&T Workforce Manager
SAP SuccessFactors
8.8

Asset Management

AT&T Workforce Manager
SAP SuccessFactors
7.5
Tracking of all physical assets
AT&T Workforce Manager
SAP SuccessFactors
7.5

HR Reporting

AT&T Workforce Manager
SAP SuccessFactors
6.6
Report builder
AT&T Workforce Manager
SAP SuccessFactors
6.7
Pre-built reports
AT&T Workforce Manager
SAP SuccessFactors
6.4
Ability to combine HR data with external data
AT&T Workforce Manager
SAP SuccessFactors
6.7

Onboarding

AT&T Workforce Manager
SAP SuccessFactors
7.6
New hire portal
AT&T Workforce Manager
SAP SuccessFactors
7.7
Manager tracking tools
AT&T Workforce Manager
SAP SuccessFactors
7.1

Performance and Goals

AT&T Workforce Manager
SAP SuccessFactors
8.2
Corporate goal setting
AT&T Workforce Manager
SAP SuccessFactors
8.2
Individual goal setting
AT&T Workforce Manager
SAP SuccessFactors
8.5
Line-of sight-visibility
AT&T Workforce Manager
SAP SuccessFactors
8.3
Performance tracking
AT&T Workforce Manager
SAP SuccessFactors
8.2

Performance Management

AT&T Workforce Manager
SAP SuccessFactors
8.3
Performance plans
AT&T Workforce Manager
SAP SuccessFactors
8.1
Performance improvement plans
AT&T Workforce Manager
SAP SuccessFactors
7.9
Review status tracking
AT&T Workforce Manager
SAP SuccessFactors
8.7
Review reminders
AT&T Workforce Manager
SAP SuccessFactors
8.2
Multiple review frequency
AT&T Workforce Manager
SAP SuccessFactors
8.8

Succession Planning

AT&T Workforce Manager
SAP SuccessFactors
8.3
Create succession plans/pools
AT&T Workforce Manager
SAP SuccessFactors
8.3
Candidate ranking
AT&T Workforce Manager
SAP SuccessFactors
7.9
Candidate search
AT&T Workforce Manager
SAP SuccessFactors
8.5
Candidate development
AT&T Workforce Manager
SAP SuccessFactors
8.2

Recruiting / ATS

AT&T Workforce Manager
SAP SuccessFactors
5.8
Job Requisition Management
AT&T Workforce Manager
SAP SuccessFactors
7.3
Company Website Posting
AT&T Workforce Manager
SAP SuccessFactors
7.5
Publish to Social Media
AT&T Workforce Manager
SAP SuccessFactors
6.9
Job Search Site Posting
AT&T Workforce Manager
SAP SuccessFactors
7.3
Duplicate Candidate Prevention
AT&T Workforce Manager
SAP SuccessFactors
6.9
Applicant Tracking
AT&T Workforce Manager
SAP SuccessFactors
7.4
Notifications and Alerts
AT&T Workforce Manager
SAP SuccessFactors
7.5

Pros

AT&T Workforce Manager

  • Wireless Forms gives users the ability to digitize any paper form. You can include text, number, camera, audio, and bar codes, among other fields.
  • Intelligent tracking provides a location any time a user is moving or performs any action.
  • Robust reporting provides actionable data that organizations can use to make strategic decisions regarding their fleet and workforce.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

  • Assignment Profile: This is an automated way of assigning courses and activities to users (through user interface configuration or through data feed synchronization).
  • Plateau Reports Designer: A client tool to customize the reports in SAP SuccessFactors Learning, widely used by most of the large organizations.
  • BizX integration: It's a SuccessFactors Business Execution (BizX) platform to connect the talent management and human resource management. It has a comprehensive view of the organization's resources skills, expertise, experience, and competency, etc.
  • Domain, Domain Restrictions and Roles: This is mainly to create an organizational structure and to provide the needed security permissions.
  • Integration with Jam, Skype and WebEx, etc.
Anonymous | TrustRadius Reviewer

Cons

AT&T Workforce Manager

  • It would not integrate with our business forms.
  • No contact data base
  • No inventory tracking
Tammy Gutierrez | TrustRadius Reviewer

SAP SuccessFactors

  • The app for ios and android have room for improvement. They are aware of the limitations but amount of access and functionality is not where it needs to be.
  • The homepage of Successfactors takes longer to load and refresh itself. Especially true when viewing employee files. That is partially due to how much information is having to show on the page but it still seems to take more time than usual to show each screen.
  • You can't change the amount of time the homepage will lock you out from inactivity. This might seem minuscule but it causes so many painful re-logins and time wasting effort to login again. There currently isn't an option to change the time before lockout.
Adam Kasten, PHR | TrustRadius Reviewer

Likelihood to Renew

AT&T Workforce Manager

No score
No answers yet
No answers on this topic

SAP SuccessFactors

SAP SuccessFactors 7.0
Based on 12 answers
Support is still lacking. If we don't have a critical business need where we're looking to license something new, there is no partnership with SuccessFactors. Unless of course you purchase the Platinum Support which we did not. It is difficult for us to take advantage of new functionality when we have professional services fees that will be incurred as a result. We're in a tough economy and our budgets are slim. We don't have wiggle room to add $5k here or $10k there. The overall integration into a total HCM solution is also lacking.
Anonymous | TrustRadius Reviewer

Usability

AT&T Workforce Manager

AT&T Workforce Manager 5.0
Based on 1 answer
AT&T Workforce Manager is pretty to look at, but it performs at a lower level than others of its category.
Tammy Gutierrez | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 8.0
Based on 2 answers
To develop all objectivity of researches.
Anton Smorodin | TrustRadius Reviewer

Support Rating

AT&T Workforce Manager

AT&T Workforce Manager 9.6
Based on 3 answers
The customer experience/service department and technical support teams work through any situations that arise. They are responsive and provide excellent service.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 6.5
Based on 21 answers
The overall platform could use the updates, so the overall look of it seems more modern. Also, the number of possible customizations could be made more simple to implement. SAP SuccessFactors does have a helpline that is helpful and free. On a positive note, it is beneficial in our performance reviews and recruiting efforts.
Anonymous | TrustRadius Reviewer

Alternatives Considered

AT&T Workforce Manager

AT&T Workforce Manager and Corrigo Field Service Mananger (FSM) have a lot of similar qualities. However, we decided to switch to Corrigo FSM because we were able to get electronic signatures and import our customer database. I liked the ease of movement within AT&T Workforce Manager better than that of Corrigo FSM. AT&T Workforce Manager is more aesthetically pleasing and easier to navigate.
Tammy Gutierrez | TrustRadius Reviewer

SAP SuccessFactors

As a whole, SuccessFactors is tough to beat. It's at its best when all of the modules are working together. There are few competitors that offer the full talent suite.Individually, the quality of the modules can vary. The performance and goal management modules perform well but the recruiting one significantly lags its competitors. The recruiting world has seen a lot of advances in technology over the last few years but these have yet to trickle down into the SuccessFactors module.
Anonymous | TrustRadius Reviewer

Return on Investment

AT&T Workforce Manager

  • With AT&T Workforce Manager I've helped government and private organizations save money by identifying idle time in fleets, reducing data collection time in the field, and cutting on employees padding their timesheets.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

  • Visibility to the organization was an immediate impact and socialized the value of the product immediately.
  • A common and aggregated performance process reduced time and energy spent on quarterly goal setting.
  • Consolidating performance to pay outputs reduced time in some manual audit processes.
Tony Deblauwe | TrustRadius Reviewer

Screenshots

Pricing Details

AT&T Workforce Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP SuccessFactors

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

AT&T Workforce Manager
7.1
SAP SuccessFactors
7.1

Likelihood to Renew

AT&T Workforce Manager
SAP SuccessFactors
7.0

Usability

AT&T Workforce Manager
5.0
SAP SuccessFactors
8.0

Support Rating

AT&T Workforce Manager
9.6
SAP SuccessFactors
6.5

Online Training

AT&T Workforce Manager
SAP SuccessFactors
8.0

Add comparison