AT&T Workforce Manager vs. ServiceTrade

AT&T Workforce Manager

AT&T Workforce Manager

4 Reviews and Ratings

ServiceTrade

2 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
AT&T Workforce Manager	Score 10.0 out of 10	N/A	The AT&T Workforce Manager is a field service management and workforce scheduling solution that includes a set of modules and applications suited to the needs of service businesses (e.g. HVAC) that rely on field technicians.	N/A
ServiceTrade	Score 7.0 out of 10	Mid-Size Companies (51-1,000 employees)	ServiceTrade is a software platform for commercial mechanical and fire contractors. ServiceTrade aims to help contractors deliver more work with limited resources by improving service and project operations, increasing technician productivity, selling more service and inspection agreements, and growing customer loyalty. According to the vendor, 10% of the commercial or industrial buildings in the United States are serviced by more than 1,200 contractors using ServiceTrade to manage 13 million…	N/A

Pricing

AT&T Workforce Manager

ServiceTrade

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
AT&T Workforce Manager	ServiceTrade
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	Yes

Entry-level Setup Fee

No setup fee

Optional

Additional Details

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More Pricing Information

Community Pulse
	AT&T Workforce Manager	ServiceTrade
Top Pros	Pro Easy to communicate Pro Time management Pro Payroll process	No answers on this topic
Top Cons	Minus Not integrate Minus Contact data Minus Data base	No answers on this topic

Best Alternatives
	AT&T Workforce Manager	ServiceTrade
Small Businesses	Kickserv Score 9.3 out of 10	Kickserv Score 9.3 out of 10
Medium-sized Companies	Jotform Score 8.7 out of 10	Jotform Score 8.7 out of 10
Enterprises	ServiceNow Customer Service Management Score 7.9 out of 10	ServiceNow Customer Service Management Score 7.9 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	AT&T Workforce Manager	ServiceTrade
Likelihood to Recommend	10.0 (2 ratings)	- (0 ratings)
Support Rating	10.0 (1 ratings)	- (0 ratings)

User Testimonials
	AT&T Workforce Manager	ServiceTrade
Likelihood to Recommend	AT&T Any organization that is collecting any kind of data in the field, especially if they're using paper forms, should strongly consider switching to AT&T if only for their Wireless Forms. Wireless Forms is the most powerful tool in AT&T Workforce Manager. Combine that with Timekeeping and Intelligent Tracking to really improve efficiency and accountability. Incentivized Verified User Anonymous Read full review	ServiceTrade No answers on this topic
Pros	AT&T Wireless Forms gives users the ability to digitize any paper form. You can include text, number, camera, audio, and bar codes, among other fields. Intelligent tracking provides a location any time a user is moving or performs any action. Robust reporting provides actionable data that organizations can use to make strategic decisions regarding their fleet and workforce. Incentivized Verified User Anonymous Read full review	ServiceTrade No answers on this topic
Cons	AT&T It is currently not possible to create mass geofence alerts. Alerts need to be created per geofence. This can be a big undertaking for organizations with many addresses. Incentivized Verified User Anonymous Read full review	ServiceTrade No answers on this topic
Support Rating	AT&T The customer experience/service department and technical support teams work through any situations that arise. They are responsive and provide excellent service. Incentivized Verified User Anonymous Read full review	ServiceTrade No answers on this topic
Return on Investment	AT&T With AT&T Workforce Manager I've helped government and private organizations save money by identifying idle time in fleets, reducing data collection time in the field, and cutting on employees padding their timesheets. Incentivized Verified User Anonymous Read full review	ServiceTrade No answers on this topic
ScreenShots		ServiceTrade Screenshots