AT&T Workforce Manager vs. UniFocus Labor Management System (LMS)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AT&T Workforce Manager
Score 10.0 out of 10
N/A
The AT&T Workforce Manager is a field service management and workforce scheduling solution that includes a set of modules and applications suited to the needs of service businesses (e.g. HVAC) that rely on field technicians.N/A
UniFocus Labor Management System (LMS)
Score 6.0 out of 10
N/A
UniFocus is a Workforce Management tool that offers automation for both labor management and time and attendance management. UniFocus also offers training and consulting aimed at improving companies with a large and fluctuating workforce.N/A
Pricing
AT&T Workforce ManagerUniFocus Labor Management System (LMS)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AT&T Workforce ManagerUniFocus Labor Management System (LMS)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AT&T Workforce ManagerUniFocus Labor Management System (LMS)
Top Pros

No answers on this topic

Top Cons
Best Alternatives
AT&T Workforce ManagerUniFocus Labor Management System (LMS)
Small Businesses
Kickserv
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Score 9.3 out of 10
When I Work
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Score 9.0 out of 10
Medium-sized Companies
Jotform
Jotform
Score 8.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.9 out of 10
Calabrio Teleopti WFM
Calabrio Teleopti WFM
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AT&T Workforce ManagerUniFocus Labor Management System (LMS)
Likelihood to Recommend
10.0
(2 ratings)
6.0
(1 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
AT&T Workforce ManagerUniFocus Labor Management System (LMS)
Likelihood to Recommend
AT&T
Any organization that is collecting any kind of data in the field, especially if they're using paper forms, should strongly consider switching to AT&T if only for their Wireless Forms. Wireless Forms is the most powerful tool in AT&T Workforce Manager. Combine that with Timekeeping and Intelligent Tracking to really improve efficiency and accountability.
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UniFocus
For our uses, tracking payroll is all we do. The other features are not as user-friendly.
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Pros
AT&T
  • Wireless Forms gives users the ability to digitize any paper form. You can include text, number, camera, audio, and bar codes, among other fields.
  • Intelligent tracking provides a location any time a user is moving or performs any action.
  • Robust reporting provides actionable data that organizations can use to make strategic decisions regarding their fleet and workforce.
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UniFocus
  • Log for payroll.
  • Moving to previous dates in the payroll.
  • Employee details.
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Cons
AT&T
  • It is currently not possible to create mass geofence alerts. Alerts need to be created per geofence. This can be a big undertaking for organizations with many addresses.
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UniFocus
  • It is difficult to find specific reports, you have to know the system and where to look.
  • It might be nice to have a friendly tutorial for available operations.
  • I like to add notes to my payroll, it would be nice if it was easier to print up those notes and see the entire note. Sometimes the note is cut off. It would also be nice if I had room to write more detailed notes.
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Support Rating
AT&T
The customer experience/service department and technical support teams work through any situations that arise. They are responsive and provide excellent service.
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UniFocus
No answers on this topic
Alternatives Considered
AT&T
No answers on this topic
UniFocus
I have not used or evaluated any other system.
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Return on Investment
AT&T
  • With AT&T Workforce Manager I've helped government and private organizations save money by identifying idle time in fleets, reducing data collection time in the field, and cutting on employees padding their timesheets.
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UniFocus
  • It has not affected our ROI, I've never used another system so I have nothing to which I can compare.
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ScreenShots

UniFocus Labor Management System (LMS) Screenshots

Screenshot of The features and functionalities of the UniFocus platform.