What users are saying about
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Top Rated
83 Ratings
37 Ratings

Atera

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Top Rated
83 Ratings
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Score 8.9 out of 100
37 Ratings
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Score 8 out of 100

Feature Set Ratings

    Monitoring Tasks

    8.5

    Atera

    85%

    Easy Projects

    Feature Set Not Supported
    N/A
    Atera ranks higher in 5/5 features

    Remote monitoring

    8.5
    85%
    51 Ratings
    N/A
    0 Ratings

    Network device monitoring

    7.8
    78%
    41 Ratings
    N/A
    0 Ratings

    Multiple Server Monitoring

    8.9
    89%
    50 Ratings
    N/A
    0 Ratings

    Multi-device monitoring

    8.7
    87%
    51 Ratings
    N/A
    0 Ratings

    Automated alerts and notifications

    8.6
    86%
    52 Ratings
    N/A
    0 Ratings

    Management Tasks

    7.8

    Atera

    78%

    Easy Projects

    Feature Set Not Supported
    N/A
    Atera ranks higher in 4/4 features

    Patch Management

    8.0
    80%
    50 Ratings
    N/A
    0 Ratings

    Service configuration management

    7.8
    78%
    44 Ratings
    N/A
    0 Ratings

    Software and hardware inventory

    8.4
    84%
    51 Ratings
    N/A
    0 Ratings

    Policy-based automation

    7.0
    70%
    39 Ratings
    N/A
    0 Ratings

    Reporting

    8.0

    Atera

    80%

    Easy Projects

    Feature Set Not Supported
    N/A
    Atera ranks higher in 4/4 features

    Performance data reports

    8.5
    85%
    46 Ratings
    N/A
    0 Ratings

    Customizable reporting

    7.8
    78%
    42 Ratings
    N/A
    0 Ratings

    Data visualization

    7.8
    78%
    43 Ratings
    N/A
    0 Ratings

    Risk analysis

    8.0
    80%
    35 Ratings
    N/A
    0 Ratings

    Security

    7.8

    Atera

    78%

    Easy Projects

    Feature Set Not Supported
    N/A
    Atera ranks higher in 3/3 features

    Data backup and recovery

    7.6
    76%
    26 Ratings
    N/A
    0 Ratings

    Antivirus and malware management

    7.9
    79%
    33 Ratings
    N/A
    0 Ratings

    Administrator access control

    8.0
    80%
    83 Ratings
    N/A
    0 Ratings

    Project Management

    Atera

    Feature Set Not Supported
    N/A
    7.8

    Easy Projects

    78%
    Easy Projects ranks higher in 14/14 features

    Task Management

    N/A
    0 Ratings
    8.6
    86%
    14 Ratings

    Resource Management

    N/A
    0 Ratings
    7.8
    78%
    13 Ratings

    Gantt Charts

    N/A
    0 Ratings
    8.1
    81%
    7 Ratings

    Scheduling

    N/A
    0 Ratings
    7.8
    78%
    10 Ratings

    Workflow Automation

    N/A
    0 Ratings
    7.2
    72%
    9 Ratings

    Team Collaboration

    N/A
    0 Ratings
    7.8
    78%
    13 Ratings

    Support for Agile Methodology

    N/A
    0 Ratings
    7.3
    73%
    8 Ratings

    Support for Waterfall Methodology

    N/A
    0 Ratings
    6.8
    68%
    5 Ratings

    Document Management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Email integration

    N/A
    0 Ratings
    7.3
    73%
    11 Ratings

    Mobile Access

    N/A
    0 Ratings
    6.7
    67%
    7 Ratings

    Timesheet Tracking

    N/A
    0 Ratings
    8.3
    83%
    12 Ratings

    Change request and Case Management

    N/A
    0 Ratings
    8.0
    80%
    9 Ratings

    Budget and Expense Management

    N/A
    0 Ratings
    8.2
    82%
    7 Ratings

    Professional Services Automation

    Atera

    Feature Set Not Supported
    N/A
    8.5

    Easy Projects

    85%
    Easy Projects ranks higher in 2/2 features

    Project & financial reporting

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Integration with accounting software

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Attribute Ratings

    • Atera is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

    Likelihood to Recommend

    8.9

    Atera

    89%
    53 Ratings
    7.6

    Easy Projects

    76%
    16 Ratings

    Likelihood to Renew

    9.1

    Atera

    91%
    1 Rating
    7.3

    Easy Projects

    73%
    2 Ratings

    Usability

    Atera

    N/A
    0 Ratings
    7.3

    Easy Projects

    73%
    1 Rating

    Support Rating

    8.9

    Atera

    89%
    7 Ratings
    7.3

    Easy Projects

    73%
    1 Rating

    Implementation Rating

    Atera

    N/A
    0 Ratings
    7.3

    Easy Projects

    73%
    1 Rating

    Likelihood to Recommend

    Atera

    For me, Atera has been a great tool that I added to my arsenal. I wanted something where I could manage my clients' Windows updates. As I used the software, I began to realize all of the various things Atera could do. Now it is a critical component of my business and I would not be able to properly function without it.
    Mike Ward | TrustRadius Reviewer

    Easy Projects

    Each member of our team can choose their own view, so they can see only what is relevant to them. Plus, we can keep track of everyone's progress without bothering them. Our team loves that everyone can have a different view, so they see only what's important to them. In addition, we can keep tabs on everyone's progress without pestering them. The user interface has some nice quality of life features, such as the different views for different members of our team.
    Benson Kurian, MBA | TrustRadius Reviewer

    Pros

    Atera

    • Easy to deploy, both in general or to a specific customer.
    • Remote management tools that are in line with every other major solution out there.
    • Real-time alerts that allow for easy monitoring of vital systems.
    • Configurable threshholds on alerts so the system can be tuned to only notify when there is a problem according to certain metrics.
    Caleb Yankus | TrustRadius Reviewer

    Easy Projects

    • Easy Projects has a really nice UI. It's really easy [to] work there and make our projects easy to follow.
    • Great support. A few times I had to talk with support about API connections and they answered me quickly and kindly.
    • It's stable. I cannot remember a day when Easy Projects' platform [was] down, so it's really STABLE.
    • Charts and reports are very easy to use
    Alejandro Montes | TrustRadius Reviewer

    Cons

    Atera

    • Ticket automation, more options to specific cases or conditions, and change client assigned to ticket, or be able to assign a ticket for the client without hassle of emailing them back or having to create a fake contact.
    • Include notes for client that are not file attachments, maybe integration with a cloud service like Google Docs or OneDrive.
    • Integration with other remote access tools would be helpful.
    Maycon Menezes | TrustRadius Reviewer

    Easy Projects

    • Easy Projects has some problems when it comes to accessing the site via different methods/browsers. It is either very slow or never works on a tablet. It is not smart-phone friendly. And it stopped working for us in Firefox -- all we could use is Safari or Chrome (we are a Mac-based office).
    • Easy Projects' email notifications are overwhelming. I turned them off completely since I was getting messages every time one little detail was added or changed.
    • While the reports are great, they are somewhat hard to pull. It takes a lot of trial and error -- I would not say the reports are an "intuitive area."
    • The biggest by far is what we fondly call "the screen of death." When you mark the last open task associated with a job as complete, a screen pops up that asks if you want to close the overall job, as well. The "yes" field is pre-selected, so if you are overzealous and click through quickly, it automatically closes the job. I don't know why they think this feature is helpful. We have so many staffers that complain they suddenly can't find their open job -- well, it's been marked completed and goes into the archive.
    Deanna Woolf | TrustRadius Reviewer

    Pricing Details

    Atera

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $99 per month

    Atera Editions & Modules

    Edition
    Pro$991
    Growth$1291
    Power$1691
    1. Per Technician
    Additional Pricing Details
    Unlimited devices & agents. No hidden fees. No contracts.

    Easy Projects

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $15 per month

    Easy Projects Editions & Modules

    Edition
    Essentials$61
    Business$121
    Platform$191
    1. per month
    Additional Pricing Details

    Likelihood to Renew

    Atera

    Atera 9.1
    Based on 1 answer
    As of right now, we have found nothing that can offer as many features as Atera does along with the affordability. They are doing monthly releases each month and not just making small changes (shared scripting library, chocolatey support, Install packages, Splashtop SOS support, Scheduled tickets to name a few). The uptimes are great and accessibility to the dashboard has yet to be limited. We are a happy customer and bordering on fanboy status now
    Chris Miller | TrustRadius Reviewer

    Easy Projects

    Easy Projects 7.3
    Based on 2 answers
    EP is great but could be better.EP has been a wonderful tool within our organization, it has helped us control expenses, resources, and the time needed to invest in each project, however when it comes to presenting reports and details it is a bit weak, there are more tools specialized in data visualization, and it would be good to make some kind of integration between EP and the other market alternatives
    Alejandro Montes | TrustRadius Reviewer

    Usability

    Atera

    No score
    No answers yet
    No answers on this topic

    Easy Projects

    Easy Projects 7.3
    Based on 1 answer
    EP is easy to use and adaptable, its menu is intuitive and the design is pleasant.
    Alejandro Montes | TrustRadius Reviewer

    Support Rating

    Atera

    Atera 8.9
    Based on 7 answers
    Atera support provides answers to my questions lightning fast. They have never left me feeling like I'm out there on my own. I can ask questions by email, or by chat, or by opening a ticket with them and they are always on it quickly. They also have a forum where other Atera users can help you if you need it, and you can also add feature requests via the forum.
    Terry Irwin | TrustRadius Reviewer

    Easy Projects

    Easy Projects 7.3
    Based on 1 answer
    In my personal experience, I only needed EP support once and the truth is that they attended me very well and very quickly, they helped me with what I needed, it was a question regarding the use of WebServices, they solved my doubt and then they contacted me another agent to verify that everything was resolved and if they could help me with anything else
    Alejandro Montes | TrustRadius Reviewer

    Implementation Rating

    Atera

    No score
    No answers yet
    No answers on this topic

    Easy Projects

    Easy Projects 7.3
    Based on 1 answer
    I am really satisfied with the implementation of EP in our organization, since it is a very useful tool in our day-to-day work
    Alejandro Montes | TrustRadius Reviewer

    Alternatives Considered

    Atera

    We had tried Syncro, Naverisk, Pulseway - dollar for dollar stack for stack, Atera blew them out of the water. Atera is easy to use, easy to manage, has flourishing facebook and reddit groups for support and they update their knowledge bases daily. Their communication and support has been bar none.
    Anonymous | TrustRadius Reviewer

    Easy Projects

    East Projects integrates with other financial systems such as NetSuite and Compass, which allows a great financial view into the existing and future projects and overall financial health of our resourcing. Other systems, such as Wrike and MS Projects, just focus on project/task management, whereas this is a one-stop shop. It also allows us to manage internal resources.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Atera

    • The lack of cost per unit is a great asset. Our team consists of two members who really use the product, and the cost being per member means we can have hundreds of machines and still only pay for two users.
    Anonymous | TrustRadius Reviewer

    Easy Projects

    • Increased team collaboration improved the results significantly, because we managed to reduce the amount of time wasted on unnecessary iterations, therefore reducing costs.
    • The reasonable pricing enabled us to enjoy the service we needed with with less impact on our budget than we've expected.
    Ryan Edwards Jr. | TrustRadius Reviewer

    Screenshots

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