What users are saying about

Atera vs HP BTODiscontinued Formerly OpenView

Atera
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Top Rated
83 Ratings
Try for Free
HP BTODiscontinued
15 Ratings

Atera

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Top Rated
83 Ratings
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Score 8.9 out of 100

Based on 83 reviews and ratings

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HP BTODiscontinued

15 Ratings
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Score 4 out of 100

Based on 15 reviews and ratings

Feature Set Ratings

    Monitoring Tasks

    8.5

    Atera

    85%

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    Feature Set Not Supported
    N/A
    Atera ranks higher in 5/5 features
    Atera ranks higher in 5/5 features

    Remote monitoring

    8.5
    85%
    51 Ratings
    N/A
    0 Ratings

    Network device monitoring

    7.8
    78%
    41 Ratings
    N/A
    0 Ratings

    Multiple Server Monitoring

    8.9
    89%
    50 Ratings
    N/A
    0 Ratings

    Multi-device monitoring

    8.7
    87%
    51 Ratings
    N/A
    0 Ratings

    Automated alerts and notifications

    8.6
    86%
    52 Ratings
    N/A
    0 Ratings

    Management Tasks

    7.8

    Atera

    78%

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    Feature Set Not Supported
    N/A
    Atera ranks higher in 4/4 features
    Atera ranks higher in 4/4 features

    Patch Management

    8.0
    80%
    50 Ratings
    N/A
    0 Ratings

    Service configuration management

    7.8
    78%
    44 Ratings
    N/A
    0 Ratings

    Software and hardware inventory

    8.4
    84%
    51 Ratings
    N/A
    0 Ratings

    Policy-based automation

    7.0
    70%
    39 Ratings
    N/A
    0 Ratings

    Reporting

    8.0

    Atera

    80%

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    Feature Set Not Supported
    N/A
    Atera ranks higher in 4/4 features
    Atera ranks higher in 4/4 features

    Performance data reports

    8.5
    85%
    46 Ratings
    N/A
    0 Ratings

    Customizable reporting

    7.8
    78%
    42 Ratings
    N/A
    0 Ratings

    Data visualization

    7.8
    78%
    43 Ratings
    N/A
    0 Ratings

    Risk analysis

    8.0
    80%
    35 Ratings
    N/A
    0 Ratings

    Security

    7.8

    Atera

    78%

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    Feature Set Not Supported
    N/A
    Atera ranks higher in 3/3 features
    Atera ranks higher in 3/3 features

    Data backup and recovery

    7.6
    76%
    26 Ratings
    N/A
    0 Ratings

    Antivirus and malware management

    7.9
    79%
    33 Ratings
    N/A
    0 Ratings

    Administrator access control

    8.0
    80%
    83 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Atera is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.9

    Atera

    89%
    53 Ratings
    8.0

    HP BTODiscontinued

    80%
    1 Rating

    Likelihood to Renew

    9.1

    Atera

    91%
    1 Rating

    HP BTODiscontinued

    N/A
    0 Ratings

    Support Rating

    8.9

    Atera

    89%
    7 Ratings

    HP BTODiscontinued

    N/A
    0 Ratings

    Likelihood to Recommend

    Atera

    For me, Atera has been a great tool that I added to my arsenal. I wanted something where I could manage my clients' Windows updates. As I used the software, I began to realize all of the various things Atera could do. Now it is a critical component of my business and I would not be able to properly function without it.

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    Mike Ward | TrustRadius Reviewer
    Mike Ward
    View all 53 answers on this topic

    HP BTODiscontinued

    HP Openview really helped us when we migrated our old SAP Data from IBM Platform to OpenText.

    Read full review

    Deep Sengar | TrustRadius Reviewer
    Deep Sengar
    View all 1 answers on this topic

    Pros

    Atera

    • Easy to deploy, both in general or to a specific customer.
    • Remote management tools that are in line with every other major solution out there.
    • Real-time alerts that allow for easy monitoring of vital systems.
    • Configurable threshholds on alerts so the system can be tuned to only notify when there is a problem according to certain metrics.

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    Caleb Yankus | TrustRadius Reviewer
    Caleb Yankus
    View all 53 answers on this topic

    HP BTODiscontinued

    • SAP Batch Job monitoring.
    • File Systems
    • Database Montioring

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    Deep Sengar | TrustRadius Reviewer
    Deep Sengar
    View all 1 answers on this topic

    Cons

    Atera

    • Ticket automation, more options to specific cases or conditions, and change client assigned to ticket, or be able to assign a ticket for the client without hassle of emailing them back or having to create a fake contact.
    • Include notes for client that are not file attachments, maybe integration with a cloud service like Google Docs or OneDrive.
    • Integration with other remote access tools would be helpful.

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    Maycon Menezes | TrustRadius Reviewer
    Maycon Menezes
    View all 53 answers on this topic

    HP BTODiscontinued

    • Monitoring interface should be more user friendly.

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    Deep Sengar | TrustRadius Reviewer
    Deep Sengar
    View all 1 answers on this topic

    Pricing Details

    Atera

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $99 per month

    Atera Editions & Modules

    Edition
    Pro$991
    Growth$1291
    Power$1691
    1. Per Technician
    Additional Pricing Details
    Unlimited devices & agents. No hidden fees. No contracts.

    HP BTODiscontinued

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    HP BTODiscontinued Editions & Modules

    —
    Additional Pricing Details
    —

    Likelihood to Renew

    Atera

    Atera 9.1
    Based on 1 answer
    As of right now, we have found nothing that can offer as many features as Atera does along with the affordability. They are doing monthly releases each month and not just making small changes (shared scripting library, chocolatey support, Install packages, Splashtop SOS support, Scheduled tickets to name a few). The uptimes are great and accessibility to the dashboard has yet to be limited. We are a happy customer and bordering on fanboy status now

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    Chris Miller | TrustRadius Reviewer
    Chris Miller
    View all 1 answers on this topic

    HP BTODiscontinued

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Atera

    Atera 8.9
    Based on 7 answers
    Atera support provides answers to my questions lightning fast. They have never left me feeling like I'm out there on my own. I can ask questions by email, or by chat, or by opening a ticket with them and they are always on it quickly. They also have a forum where other Atera users can help you if you need it, and you can also add feature requests via the forum.

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    Terry Irwin | TrustRadius Reviewer
    Terry Irwin
    View all 7 answers on this topic

    HP BTODiscontinued

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Atera

    We had tried Syncro, Naverisk, Pulseway - dollar for dollar stack for stack, Atera blew them out of the water. Atera is easy to use, easy to manage, has flourishing facebook and reddit groups for support and they update their knowledge bases daily. Their communication and support has been bar none.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 53 answers on this topic

    HP BTODiscontinued

    User friendly, easy to access and more detailed info during the monitoring.

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    Deep Sengar | TrustRadius Reviewer
    Deep Sengar
    View all 1 answers on this topic

    Return on Investment

    Atera

    • The lack of cost per unit is a great asset. Our team consists of two members who really use the product, and the cost being per member means we can have hundreds of machines and still only pay for two users.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 53 answers on this topic

    HP BTODiscontinued

    • Biggest support in maintaining 10,000 Linux servers.

    Read full review

    Deep Sengar | TrustRadius Reviewer
    Deep Sengar
    View all 1 answers on this topic

    Screenshots

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