Atera vs. SolarWinds ipMonitor

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atera
Score 8.5 out of 10
N/A
Atera has harnessed AI to power their Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with the proprietary Action AI™ solution. Atera's IT Copilot augments existing tech capabilities with AI auto script generation, ticket summaries, and recommended solutions. To learn more about Atera: www.atera.com Atera’s platform…
$159
per month per user
SolarWinds ipMonitor
Score 8.4 out of 10
N/A
SolarWinds ipMonitor is a lightweight performance monitoring tool. It enables monitoring from a single console and out-of-the-box visibility, with some automation available.
$1,570
installation
Pricing
AteraSolarWinds ipMonitor
Editions & Modules
MSP - Pro
$129
per month (billed annually) per user
IT Department - Professional
$149
per month (billed annually) per user
MSP - Growth
$179
per month (billed annually) per user
IT Department - Expert
$189
per month (billed annually) per user
MSP - Power
$209
per month (billed annually) per user
IT Department - Master
$219
per month (billed annually) per user
ipMonitor - 500 Monitors
$1570
installation
ipMonitor - 1000 Monitors
$2620
installation
ipMonitor -2500 Monitors
$5770
installation
Offerings
Pricing Offerings
AteraSolarWinds ipMonitor
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUnlimited devices.
More Pricing Information
Community Pulse
AteraSolarWinds ipMonitor
Considered Both Products
Atera

No answer on this topic

SolarWinds ipMonitor
Chose SolarWinds ipMonitor
Both alternatives were great offerings, but were too extensive for our business needs. We needed something that had very low set-up costs, was easily usable, and did all the basics we need; performance metrics analysis, rogue IP detection, network mapping. In the end, along …
Top Pros
Top Cons
Features
AteraSolarWinds ipMonitor
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Atera
10.0
1 Ratings
5% above category average
SolarWinds ipMonitor
-
Ratings
Virtualization monitoring10.01 Ratings00 Ratings
IT Asset Discovery10.01 Ratings00 Ratings
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Atera
9.3
96 Ratings
22% above category average
SolarWinds ipMonitor
-
Ratings
Remote monitoring9.195 Ratings00 Ratings
Network device monitoring8.183 Ratings00 Ratings
Activity Monitoring10.01 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Atera
8.9
95 Ratings
19% above category average
SolarWinds ipMonitor
-
Ratings
Patch Management8.294 Ratings00 Ratings
Policy-based automation8.381 Ratings00 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
Atera
7.8
1 Ratings
11% below category average
SolarWinds ipMonitor
-
Ratings
Attended device access10.01 Ratings00 Ratings
Unattended device access10.01 Ratings00 Ratings
Mobile device access1.01 Ratings00 Ratings
Virtual device access10.01 Ratings00 Ratings
Multiple-display support7.01 Ratings00 Ratings
Multiple concurrent sessions9.01 Ratings00 Ratings
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
Atera
-
Ratings
SolarWinds ipMonitor
6.7
24 Ratings
22% below category average
Automated network device discovery00 Ratings6.710 Ratings
Network monitoring00 Ratings8.024 Ratings
Alerts00 Ratings8.223 Ratings
Network mapping00 Ratings6.619 Ratings
Customizable reports00 Ratings4.223 Ratings
Best Alternatives
AteraSolarWinds ipMonitor
Small Businesses
Panda Systems Management
Panda Systems Management
Score 9.4 out of 10
NinjaOne
NinjaOne
Score 9.2 out of 10
Medium-sized Companies
NinjaOne
NinjaOne
Score 9.2 out of 10
PingPlotter
PingPlotter
Score 9.5 out of 10
Enterprises

No answers on this topic

Nmap
Nmap
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AteraSolarWinds ipMonitor
Likelihood to Recommend
8.5
(98 ratings)
8.9
(24 ratings)
Likelihood to Renew
9.5
(4 ratings)
8.2
(1 ratings)
Usability
8.9
(45 ratings)
8.2
(6 ratings)
Support Rating
9.0
(5 ratings)
8.8
(7 ratings)
User Testimonials
AteraSolarWinds ipMonitor
Likelihood to Recommend
Atera
Well Atera is a big platform with multiple features, I use Remote Session for Remote access and Scripting management for platform and application management in our network. In some cases if there is dependency on Driver version of hardware like network driver, I have also used Atera to push latest Driver to user machines which works like a charm. Atera is a really good platform.
Read full review
SolarWinds
SolarWinds ipMonitor is well suited in situation where customer do not wants to hold the responsibility of underlying monitoring infrastructure management such as Servers, Database, website and their high availability. And of course when you need Network, Servers, Services fault and performance monitoring. When you have specialized network monitoring requirement such as Configuration backup, netflow traffic analysis then this is not the right tool.
Read full review
Pros
Atera
  • Remoting in from anywhere, even on my phone or tablet, has enabled me to quickly diagnose, or even fully resolve, problems.
  • The ticketing, once users are set up, is a breeze. It also keeps everything in one place for them.
  • With Atera the need to travel on-site has been dramatically reduced.
Read full review
SolarWinds
  • Both network devices and servers may be easily located on the network.
  • It notifies the user whenever any network device undergoes a change in status.
  • Powerful reporting capabilities that provide vital data about your network's devices (uptime, space, utilization of resources on your devices)
Read full review
Cons
Atera
  • Some basic functions need some extra work
  • Some basic things are behind paywalls
  • Feature board is not credible. Ideas taking very, very long to implement
  • Atera has no clear road map
  • SNMP monitoring needs a make over and needs more options
Read full review
SolarWinds
  • It is a very complete and versatile software, but its price can be somewhat high for small companies.
  • During the analysis of the collected data the process can be somewhat slow, so it takes more time than expected.
  • Its configuration process can be somewhat complex since it requires several configurations so having prior knowledge is helpful.
Read full review
Likelihood to Renew
Atera
As of right now, we have found nothing that can offer as many features as Atera does along with the affordability. They are doing monthly releases each month and not just making small changes (shared scripting library, chocolatey support, Install packages, Splashtop SOS support, Scheduled tickets to name a few). The uptimes are great and accessibility to the dashboard has yet to be limited. We are a happy customer and bordering on fanboy status now
Read full review
SolarWinds
I have very few pieces of software, that are specific to IT and IT services, that just work. Honestly, I don't need the support as it never breaks, but I believe in rewarding vendors that make valuable products
Read full review
Usability
Atera
In the past, we would have to remote into the endpoint to see what was causing an issue. Now we can check the portal and get a very detailed analysis of what's going on the with user's system. In addition we can run scripts and open a command prompt of the user's system without having to remote into the system and disrupt the user.
Read full review
SolarWinds
SolarWinds ipMonitor is a perfectly decent network mapper and performance metric gatherer, but it is held back by the UI, which can be hard to navigate once you have more than a couple dozen assets in there. It is fairly priced, but it also sometimes takes a really long time before results come in.
Read full review
Support Rating
Atera
Atera support provides answers to my questions lightning fast. They have never left me feeling like I'm out there on my own. I can ask questions by email, or by chat, or by opening a ticket with them and they are always on it quickly. They also have a forum where other Atera users can help you if you need it, and you can also add feature requests via the forum.
Read full review
SolarWinds
Although I had not much support ticket with ipMonitor support team but I can share my overall experience with SolarWinds products and support team. I am working with SolarWinds support team since last 7 years and in last 2-3 years I have seen a significant improvement in knowledge documentation which is helping end users to troubleshoot problems by themselves. Apart from this SolarWinds phone call based support is very nice as tickets and emails might take some time but a direct phone call can get your job done quickly comparatively.
Read full review
Alternatives Considered
Atera
NinjaOne is a great platform but is simple overall versus Atera. Atera is so feature rich that it can be overwhelming at times but is worth the learning curve. Take time to go through the onboarding, reading the help articles, and even reaching out to support directly through the platform and you will make the most of all features.
Read full review
SolarWinds
We were trying to evaluate different providers and ipMonitor suited us because we had on-prem and cloud instances and management decided to check the paid tool. The ipMonitor is a very responsive tool and it served the purpose well but as IT is evolving and needs are changing, we discontinued the ipMonitor and shifted to Zabbix due to the customization which was the need at the time.
Read full review
Return on Investment
Atera
  • The intuitive user interface has enabled both users and support technicians to familiarize themselves quickly with the functionality, and the learning curve is less.
  • Some features need to be accessed through documentation; they're not available directly on the dashboard.
  • Sometimes, internet access plays a significant role, whereas low connectivity is a hindrance.
Read full review
SolarWinds
  • We currently use an outside service to monitor critical network nodes. We will do away with that service shortly.
  • We no longer have to wait to hear from our users if there is a network device down. We will be proactively alerted and we can begin to remediate immediately helping to limit downtime.
  • After initial setup and some tweaking, it requires little to no time to maintain.
Read full review
ScreenShots

Atera Screenshots

Screenshot of Atera’s AI-powered solution.Screenshot of Atera's process automation.Screenshot of Atera's real-time monitoring, which gives visibility and control of the IT environment.Screenshot of Atera's ticketing, where users can deliver end-user support and issue resolution at scale.

SolarWinds ipMonitor Screenshots

Screenshot of Screenshot of Screenshot of Easy to navigate GUI interfaceScreenshot of Remediation FunctionalityScreenshot of Network Discovery Wizard