What users are saying about
Top Rated
92 Ratings
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Score 8.7 out of 100
1 Rating
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Score 7 out of 100

Feature Set Ratings

    Application Performance Management

    Atera

    Feature Set Not Supported
    N/A
    7.4

    Micro Focus AppPulse Active

    74%
    Micro Focus AppPulse Active ranks higher in 12/12 features

    Application monitoring

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Database monitoring

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Threshold alerts

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Predictive capabilities

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Application performance management console

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Collaboration tools

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Out-of-the box templates to monitor applications

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Application dependency mapping and thresholding

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Virtualization monitoring

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Server availability and performance monitoring

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Server usage monitoring and capacity forecasting

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    IT Asset Discovery

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Attribute Ratings

    • Atera is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.0

    Atera

    90%
    54 Ratings
    7.0

    Micro Focus AppPulse Active

    70%
    1 Rating

    Likelihood to Renew

    9.1

    Atera

    91%
    1 Rating

    Micro Focus AppPulse Active

    N/A
    0 Ratings

    Support Rating

    9.0

    Atera

    90%
    7 Ratings
    8.0

    Micro Focus AppPulse Active

    80%
    2 Ratings

    Likelihood to Recommend

    Atera

    For me, Atera has been a great tool that I added to my arsenal. I wanted something where I could manage my clients' Windows updates. As I used the software, I began to realize all of the various things Atera could do. Now it is a critical component of my business and I would not be able to properly function without it.
    Read full review

    Micro Focus

    From my point of view, when we are working with a medium package project, this Micro Focus AppPulse Suite is very useful and effective at finding problems in our activities and codes and isolating them. But when we are working on large-size projects or backend performances, it works slowly to detect issues.
    Read full review

    Pros

    Atera

    • Easy to deploy, both in general or to a specific customer.
    • Remote management tools that are in line with every other major solution out there.
    • Real-time alerts that allow for easy monitoring of vital systems.
    • Configurable threshholds on alerts so the system can be tuned to only notify when there is a problem according to certain metrics.
    Read full review

    Micro Focus

    • Monitoring user web activities from the user's point of view.
    • Gives status details as clear dashboard formats.
    Read full review

    Cons

    Atera

    • Ticket automation, more options to specific cases or conditions, and change client assigned to ticket, or be able to assign a ticket for the client without hassle of emailing them back or having to create a fake contact.
    • Include notes for client that are not file attachments, maybe integration with a cloud service like Google Docs or OneDrive.
    • Integration with other remote access tools would be helpful.
    Read full review

    Micro Focus

    • It's getting slow when we work with large projects.
    • At first it's hard to find some features.
    Read full review

    Pricing Details

    Atera

    Starting Price

    $99 per month

    Editions & Modules

    Atera editions and modules pricing
    EditionModules
    Pro$991
    Growth$1292
    Power$1693

    Footnotes

    1. Per Technician
    2. Per Technician
    3. Per Technician

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Unlimited devices & agents. No hidden fees. No contracts.

    Pricing Info

    Micro Focus AppPulse Active

    Starting Price

    Editions & Modules

    Micro Focus AppPulse Active editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Atera

      As of right now, we have found nothing that can offer as many features as Atera does along with the affordability. They are doing monthly releases each month and not just making small changes (shared scripting library, chocolatey support, Install packages, Splashtop SOS support, Scheduled tickets to name a few). The uptimes are great and accessibility to the dashboard has yet to be limited. We are a happy customer and bordering on fanboy status now
      Read full review

      Micro Focus

      No answers on this topic

      Support Rating

      Atera

      Atera support provides answers to my questions lightning fast. They have never left me feeling like I'm out there on my own. I can ask questions by email, or by chat, or by opening a ticket with them and they are always on it quickly. They also have a forum where other Atera users can help you if you need it, and you can also add feature requests via the forum.
      Read full review

      Micro Focus

      Overall the support is good. Most of the hard situations passed smoothly because of the support team.
      Read full review

      Alternatives Considered

      Atera

      We had tried Syncro, Naverisk, Pulseway - dollar for dollar stack for stack, Atera blew them out of the water. Atera is easy to use, easy to manage, has flourishing facebook and reddit groups for support and they update their knowledge bases daily. Their communication and support has been bar none.
      Read full review

      Micro Focus

      No answers on this topic

      Return on Investment

      Atera

      • The lack of cost per unit is a great asset. Our team consists of two members who really use the product, and the cost being per member means we can have hundreds of machines and still only pay for two users.
      Read full review

      Micro Focus

      • With effective dashboard, it describes everything easily.
      • Easy to setup and have some difficulties to handle.
      Read full review

      Screenshots

      Add comparison