What users are saying about
Atera
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Top Rated
83 Ratings
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Based on 83 reviews and ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 4 reviews and ratings
Feature Set Ratings
Monitoring Tasks
8.5
Atera
85%

Riverbed Modeler
Feature Set Not Supported
N/A
Atera ranks higher in 5/5 features
Atera ranks higher in 5/5 features
Remote monitoring
8.5
85%
51 Ratings

N/A
0 Ratings
Network device monitoring
7.8
78%
41 Ratings

N/A
0 Ratings
Multiple Server Monitoring
8.9
89%
50 Ratings

N/A
0 Ratings
Multi-device monitoring
8.7
87%
51 Ratings

N/A
0 Ratings
Automated alerts and notifications
8.6
86%
52 Ratings

N/A
0 Ratings
Management Tasks
7.8
Atera
78%

Riverbed Modeler
Feature Set Not Supported
N/A
Atera ranks higher in 4/4 features
Atera ranks higher in 4/4 features
Patch Management
8.0
80%
50 Ratings

N/A
0 Ratings
Service configuration management
7.8
78%
44 Ratings

N/A
0 Ratings
Software and hardware inventory
8.4
84%
51 Ratings

N/A
0 Ratings
Policy-based automation
7.0
70%
39 Ratings

N/A
0 Ratings
Reporting
8.0
Atera
80%

Riverbed Modeler
Feature Set Not Supported
N/A
Atera ranks higher in 4/4 features
Atera ranks higher in 4/4 features
Performance data reports
8.5
85%
46 Ratings

N/A
0 Ratings
Customizable reporting
7.8
78%
42 Ratings

N/A
0 Ratings
Data visualization
7.8
78%
43 Ratings

N/A
0 Ratings
Risk analysis
8.0
80%
35 Ratings

N/A
0 Ratings
Security
7.8
Atera
78%

Riverbed Modeler
Feature Set Not Supported
N/A
Atera ranks higher in 3/3 features
Atera ranks higher in 3/3 features
Data backup and recovery
7.6
76%
26 Ratings

N/A
0 Ratings
Antivirus and malware management
7.9
79%
33 Ratings

N/A
0 Ratings
Administrator access control
8.0
80%
83 Ratings

N/A
0 Ratings
Attribute Ratings
- Riverbed Modeler is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.9
Atera
89%
53 Ratings

9.0
Riverbed Modeler
90%
2 Ratings
Likelihood to Renew
9.1
Atera
91%
1 Rating

Riverbed Modeler
N/A
0 Ratings
Support Rating
8.9
Atera
89%
7 Ratings

Riverbed Modeler
N/A
0 Ratings
Likelihood to Recommend
Atera
For me, Atera has been a great tool that I added to my arsenal. I wanted something where I could manage my clients' Windows updates. As I used the software, I began to realize all of the various things Atera could do. Now it is a critical component of my business and I would not be able to properly function without it.
CEO (Chief Executive Officer)
Turtle Creek Concepts LLCInformation Technology & Services, 1-10 employees
Riverbed Modeler
Riverbed Modeler is well suited for wireless, wired, ZigBee, and Cisco networks. All these scenarios are efficiently designed and simulated using Riverbed Modeler, as all the devices are available in its object pallet, so we just need to drag and drop for the best scenario design in the given dimensions. The simulation results are around 95% accurate. However, it is not suited for data security, as data encryption algorithms are not available in Riverbed Modeler.
Assistant Professor
Chitkara UniversityEducation Management, 501-1000 employees
Pros
Atera
- Easy to deploy, both in general or to a specific customer.
- Remote management tools that are in line with every other major solution out there.
- Real-time alerts that allow for easy monitoring of vital systems.
- Configurable threshholds on alerts so the system can be tuned to only notify when there is a problem according to certain metrics.
CTO (Chief Technical Officer)
Last Bastion TechnologyInformation Technology & Services, 1-10 employees
Riverbed Modeler
- Allows the USE of C++ In Routing protocol of individual switch nodes
- Easy to use, Easy to setup a working network model, allows to even have computers and all sorts of peripherals like IP Printers etc
- You can stress test your network simulation, absolutely fantastic tool, bridges Monte Carlo with visual representations of the network in question
- Great Customer Support
- Good training articles available online, used as a staple in university setting.

Verified User
Project Manager in Information Technology
Information Services Company, 1-10 employeesCons
Atera
- Ticket automation, more options to specific cases or conditions, and change client assigned to ticket, or be able to assign a ticket for the client without hassle of emailing them back or having to create a fake contact.
- Include notes for client that are not file attachments, maybe integration with a cloud service like Google Docs or OneDrive.
- Integration with other remote access tools would be helpful.
Service Desk Technician
TekworksInformation Technology & Services, 1-10 employees
Riverbed Modeler
- Riverbed Modeler needs to improve the scenarios of LAN MAN WAN, as the available scenarios under all of these follow a simple area structure that's not connected to the ISP when it comes to simulation. This generates dummy traffic.
- Riverbed Modeler also needs to work on the selection of result sets so that, as with most designed networks, we can select any result parameter to show. All the parameters are displayed, whether they are relevant or not. It needs to display only relevant result parameters to select.
- The back-end TCP/IP model needs more clarity to expose the structure to some changes.
Assistant Professor
Chitkara UniversityEducation Management, 501-1000 employees
Pricing Details
Atera
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$99 per month
Atera Editions & Modules
Edition
Pro | $991 |
---|---|
Growth | $1291 |
Power | $1691 |
- Per Technician
Additional Pricing Details
Unlimited devices & agents. No hidden fees. No contracts.Riverbed Modeler
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Riverbed Modeler Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Atera
Atera 9.1
Based on 1 answer
As of right now, we have found nothing that can offer as many features as Atera does along with the affordability. They are doing monthly releases each month and not just making small changes (shared scripting library, chocolatey support, Install packages, Splashtop SOS support, Scheduled tickets to name a few). The uptimes are great and accessibility to the dashboard has yet to be limited. We are a happy customer and bordering on fanboy status now
Solutions architect
CPAKManagement Consulting, 11-50 employees
Riverbed Modeler
No score
No answers yet
No answers on this topic
Support Rating
Atera
Atera 8.9
Based on 7 answers
Atera support provides answers to my questions lightning fast. They have never left me feeling like I'm out there on my own. I can ask questions by email, or by chat, or by opening a ticket with them and they are always on it quickly. They also have a forum where other Atera users can help you if you need it, and you can also add feature requests via the forum.
IT Specialist
Grandview Police DepartmentLaw Enforcement, 51-200 employees
Riverbed Modeler
No score
No answers yet
No answers on this topic
Alternatives Considered
Atera
We had tried Syncro, Naverisk, Pulseway - dollar for dollar stack for stack, Atera blew them out of the water. Atera is easy to use, easy to manage, has flourishing facebook and reddit groups for support and they update their knowledge bases daily. Their communication and support has been bar none.

Verified User
Professional in Information Technology
Information Technology & Services Company, 1-10 employeesRiverbed Modeler
The only thing comparable to OPNET is Packet Tracer, which is basic and very limited. Packet Tracer in terms of tool comparison between the two is like OPNET's stone-age relative.

Verified User
Project Manager in Information Technology
Information Services Company, 1-10 employeesReturn on Investment
Atera
- The lack of cost per unit is a great asset. Our team consists of two members who really use the product, and the cost being per member means we can have hundreds of machines and still only pay for two users.

Verified User
Project Manager in Information Technology
Computer & Network Security Company, 201-500 employeesRiverbed Modeler
- It comes with a costly paid license, but simulating the network before actual deployment saves a lot of costs, in case after deployment we feel performance is not good and we need to change. This would waste a lot of money, but Riverbed saves this money.
- Its OPNET GURU academic edition is available free of cost, but with limited functionality, which is good for students in maximum case. This will degrade our sale of Riverbed Modeler.
- A one-time investment in Modeler saves a lot of cost regarding networks, topology, designing, and provides a lifetime license with updates.
Assistant Professor
Chitkara UniversityEducation Management, 501-1000 employees