What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
83 Ratings

Atera

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
83 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Feature Set Ratings

    Monitoring Tasks

    8.5

    Atera

    85%

    Riverbed Modeler

    Feature Set Not Supported
    N/A
    Atera ranks higher in 5/5 features

    Remote monitoring

    8.5
    85%
    51 Ratings
    N/A
    0 Ratings

    Network device monitoring

    7.8
    78%
    41 Ratings
    N/A
    0 Ratings

    Multiple Server Monitoring

    8.9
    89%
    50 Ratings
    N/A
    0 Ratings

    Multi-device monitoring

    8.7
    87%
    51 Ratings
    N/A
    0 Ratings

    Automated alerts and notifications

    8.6
    86%
    52 Ratings
    N/A
    0 Ratings

    Management Tasks

    7.8

    Atera

    78%

    Riverbed Modeler

    Feature Set Not Supported
    N/A
    Atera ranks higher in 4/4 features

    Patch Management

    8.0
    80%
    50 Ratings
    N/A
    0 Ratings

    Service configuration management

    7.8
    78%
    44 Ratings
    N/A
    0 Ratings

    Software and hardware inventory

    8.4
    84%
    51 Ratings
    N/A
    0 Ratings

    Policy-based automation

    7.0
    70%
    39 Ratings
    N/A
    0 Ratings

    Reporting

    8.0

    Atera

    80%

    Riverbed Modeler

    Feature Set Not Supported
    N/A
    Atera ranks higher in 4/4 features

    Performance data reports

    8.5
    85%
    46 Ratings
    N/A
    0 Ratings

    Customizable reporting

    7.8
    78%
    42 Ratings
    N/A
    0 Ratings

    Data visualization

    7.8
    78%
    43 Ratings
    N/A
    0 Ratings

    Risk analysis

    8.0
    80%
    35 Ratings
    N/A
    0 Ratings

    Security

    7.8

    Atera

    78%

    Riverbed Modeler

    Feature Set Not Supported
    N/A
    Atera ranks higher in 3/3 features

    Data backup and recovery

    7.6
    76%
    26 Ratings
    N/A
    0 Ratings

    Antivirus and malware management

    7.9
    79%
    33 Ratings
    N/A
    0 Ratings

    Administrator access control

    8.0
    80%
    83 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Riverbed Modeler is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.9

    Atera

    89%
    53 Ratings
    9.0

    Riverbed Modeler

    90%
    2 Ratings

    Likelihood to Renew

    9.1

    Atera

    91%
    1 Rating

    Riverbed Modeler

    N/A
    0 Ratings

    Support Rating

    8.9

    Atera

    89%
    7 Ratings

    Riverbed Modeler

    N/A
    0 Ratings

    Likelihood to Recommend

    Atera

    For me, Atera has been a great tool that I added to my arsenal. I wanted something where I could manage my clients' Windows updates. As I used the software, I began to realize all of the various things Atera could do. Now it is a critical component of my business and I would not be able to properly function without it.
    Mike Ward | TrustRadius Reviewer

    Riverbed Modeler

    Riverbed Modeler is well suited for wireless, wired, ZigBee, and Cisco networks. All these scenarios are efficiently designed and simulated using Riverbed Modeler, as all the devices are available in its object pallet, so we just need to drag and drop for the best scenario design in the given dimensions. The simulation results are around 95% accurate. However, it is not suited for data security, as data encryption algorithms are not available in Riverbed Modeler.
    Jatin Gupta | TrustRadius Reviewer

    Pros

    Atera

    • Easy to deploy, both in general or to a specific customer.
    • Remote management tools that are in line with every other major solution out there.
    • Real-time alerts that allow for easy monitoring of vital systems.
    • Configurable threshholds on alerts so the system can be tuned to only notify when there is a problem according to certain metrics.
    Caleb Yankus | TrustRadius Reviewer

    Riverbed Modeler

    • Allows the USE of C++ In Routing protocol of individual switch nodes
    • Easy to use, Easy to setup a working network model, allows to even have computers and all sorts of peripherals like IP Printers etc
    • You can stress test your network simulation, absolutely fantastic tool, bridges Monte Carlo with visual representations of the network in question
    • Great Customer Support
    • Good training articles available online, used as a staple in university setting.
    Anonymous | TrustRadius Reviewer

    Cons

    Atera

    • Ticket automation, more options to specific cases or conditions, and change client assigned to ticket, or be able to assign a ticket for the client without hassle of emailing them back or having to create a fake contact.
    • Include notes for client that are not file attachments, maybe integration with a cloud service like Google Docs or OneDrive.
    • Integration with other remote access tools would be helpful.
    Maycon Menezes | TrustRadius Reviewer

    Riverbed Modeler

    • Riverbed Modeler needs to improve the scenarios of LAN MAN WAN, as the available scenarios under all of these follow a simple area structure that's not connected to the ISP when it comes to simulation. This generates dummy traffic.
    • Riverbed Modeler also needs to work on the selection of result sets so that, as with most designed networks, we can select any result parameter to show. All the parameters are displayed, whether they are relevant or not. It needs to display only relevant result parameters to select.
    • The back-end TCP/IP model needs more clarity to expose the structure to some changes.
    Jatin Gupta | TrustRadius Reviewer

    Pricing Details

    Atera

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $99 per month

    Atera Editions & Modules

    Edition
    Pro$991
    Growth$1291
    Power$1691
    1. Per Technician
    Additional Pricing Details
    Unlimited devices & agents. No hidden fees. No contracts.

    Riverbed Modeler

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Riverbed Modeler Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    Atera

    Atera 9.1
    Based on 1 answer
    As of right now, we have found nothing that can offer as many features as Atera does along with the affordability. They are doing monthly releases each month and not just making small changes (shared scripting library, chocolatey support, Install packages, Splashtop SOS support, Scheduled tickets to name a few). The uptimes are great and accessibility to the dashboard has yet to be limited. We are a happy customer and bordering on fanboy status now
    Chris Miller | TrustRadius Reviewer

    Riverbed Modeler

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Atera

    Atera 8.9
    Based on 7 answers
    Atera support provides answers to my questions lightning fast. They have never left me feeling like I'm out there on my own. I can ask questions by email, or by chat, or by opening a ticket with them and they are always on it quickly. They also have a forum where other Atera users can help you if you need it, and you can also add feature requests via the forum.
    Terry Irwin | TrustRadius Reviewer

    Riverbed Modeler

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Atera

    We had tried Syncro, Naverisk, Pulseway - dollar for dollar stack for stack, Atera blew them out of the water. Atera is easy to use, easy to manage, has flourishing facebook and reddit groups for support and they update their knowledge bases daily. Their communication and support has been bar none.
    Anonymous | TrustRadius Reviewer

    Riverbed Modeler

    The only thing comparable to OPNET is Packet Tracer, which is basic and very limited. Packet Tracer in terms of tool comparison between the two is like OPNET's stone-age relative.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Atera

    • The lack of cost per unit is a great asset. Our team consists of two members who really use the product, and the cost being per member means we can have hundreds of machines and still only pay for two users.
    Anonymous | TrustRadius Reviewer

    Riverbed Modeler

    • It comes with a costly paid license, but simulating the network before actual deployment saves a lot of costs, in case after deployment we feel performance is not good and we need to change. This would waste a lot of money, but Riverbed saves this money.
    • Its OPNET GURU academic edition is available free of cost, but with limited functionality, which is good for students in maximum case. This will degrade our sale of Riverbed Modeler.
    • A one-time investment in Modeler saves a lot of cost regarding networks, topology, designing, and provides a lifetime license with updates.
    Jatin Gupta | TrustRadius Reviewer

    Screenshots

    Riverbed Modeler

    Add comparison