What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
82 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
279 Ratings

Atera

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
82 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

ScienceLogic SL1

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
279 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Feature Set Ratings

    Monitoring Tasks

    8.5

    Atera

    85%

    ScienceLogic SL1

    Feature Set Not Supported
    N/A
    Atera ranks higher in 5/5 features

    Remote monitoring

    8.5
    85%
    51 Ratings
    N/A
    0 Ratings

    Network device monitoring

    7.8
    78%
    41 Ratings
    N/A
    0 Ratings

    Multiple Server Monitoring

    8.9
    89%
    50 Ratings
    N/A
    0 Ratings

    Multi-device monitoring

    8.7
    87%
    51 Ratings
    N/A
    0 Ratings

    Automated alerts and notifications

    8.6
    86%
    52 Ratings
    N/A
    0 Ratings

    Management Tasks

    7.8

    Atera

    78%

    ScienceLogic SL1

    Feature Set Not Supported
    N/A
    Atera ranks higher in 4/4 features

    Patch Management

    8.0
    80%
    50 Ratings
    N/A
    0 Ratings

    Service configuration management

    7.8
    78%
    44 Ratings
    N/A
    0 Ratings

    Software and hardware inventory

    8.4
    84%
    51 Ratings
    N/A
    0 Ratings

    Policy-based automation

    7.0
    70%
    39 Ratings
    N/A
    0 Ratings

    Reporting

    8.0

    Atera

    80%

    ScienceLogic SL1

    Feature Set Not Supported
    N/A
    Atera ranks higher in 4/4 features

    Performance data reports

    8.5
    85%
    46 Ratings
    N/A
    0 Ratings

    Customizable reporting

    7.8
    78%
    42 Ratings
    N/A
    0 Ratings

    Data visualization

    7.8
    78%
    43 Ratings
    N/A
    0 Ratings

    Risk analysis

    8.0
    80%
    35 Ratings
    N/A
    0 Ratings

    Security

    7.8

    Atera

    78%

    ScienceLogic SL1

    Feature Set Not Supported
    N/A
    Atera ranks higher in 3/3 features

    Data backup and recovery

    7.6
    76%
    26 Ratings
    N/A
    0 Ratings

    Antivirus and malware management

    7.8
    78%
    33 Ratings
    N/A
    0 Ratings

    Administrator access control

    8.0
    80%
    83 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Atera is rated higher in 2 areas: Likelihood to Recommend, Support Rating
    • ScienceLogic SL1 is rated higher in 1 area: Likelihood to Renew

    Likelihood to Recommend

    8.9

    Atera

    89%
    53 Ratings
    6.0

    ScienceLogic SL1

    60%
    155 Ratings

    Likelihood to Renew

    9.1

    Atera

    91%
    1 Rating
    9.9

    ScienceLogic SL1

    99%
    13 Ratings

    Usability

    Atera

    N/A
    0 Ratings
    7.8

    ScienceLogic SL1

    78%
    8 Ratings

    Availability

    Atera

    N/A
    0 Ratings
    8.8

    ScienceLogic SL1

    88%
    11 Ratings

    Performance

    Atera

    N/A
    0 Ratings
    8.4

    ScienceLogic SL1

    84%
    11 Ratings

    Support Rating

    8.9

    Atera

    89%
    7 Ratings
    6.3

    ScienceLogic SL1

    63%
    16 Ratings

    In-Person Training

    Atera

    N/A
    0 Ratings
    8.9

    ScienceLogic SL1

    89%
    2 Ratings

    Online Training

    Atera

    N/A
    0 Ratings
    7.7

    ScienceLogic SL1

    77%
    2 Ratings

    Implementation Rating

    Atera

    N/A
    0 Ratings
    8.8

    ScienceLogic SL1

    88%
    28 Ratings

    Product Scalability

    Atera

    N/A
    0 Ratings
    8.0

    ScienceLogic SL1

    80%
    1 Rating

    Likelihood to Recommend

    Atera

    For me, Atera has been a great tool that I added to my arsenal. I wanted something where I could manage my clients' Windows updates. As I used the software, I began to realize all of the various things Atera could do. Now it is a critical component of my business and I would not be able to properly function without it.
    Mike Ward | TrustRadius Reviewer

    ScienceLogic SL1

    ScienceLogic SL1 is well suited for all the environments, provided what you have in the ScienceLogic SL1 portal should work with taking today's advanced features in mind. ScienceLogic SL1 has great scope for a shared support environment, but customers are not opting in due to its limitations. ScienceLogic SL1 should focus, and thorough discussions should be organized, with SMEs for more to add as part of advanced features.
    Jagannath Prajapati | TrustRadius Reviewer

    Pros

    Atera

    • Easy to deploy, both in general or to a specific customer.
    • Remote management tools that are in line with every other major solution out there.
    • Real-time alerts that allow for easy monitoring of vital systems.
    • Configurable threshholds on alerts so the system can be tuned to only notify when there is a problem according to certain metrics.
    Caleb Yankus | TrustRadius Reviewer

    ScienceLogic SL1

    • Automation engine - easy to take scripted action on specific device events.
    • Automation action open source - the platform allows you to custom build snippet actions with Python to remediate any unhealthy event detected on devices.
    • Manager of managers - the platform has several ways of receiving inbound alerts and alarms not only from directly monitored devices but from 3rd-party solutions in the form of traps, emails and REST API connections.
    Rob Duram | TrustRadius Reviewer

    Cons

    Atera

    • Ticket automation, more options to specific cases or conditions, and change client assigned to ticket, or be able to assign a ticket for the client without hassle of emailing them back or having to create a fake contact.
    • Include notes for client that are not file attachments, maybe integration with a cloud service like Google Docs or OneDrive.
    • Integration with other remote access tools would be helpful.
    Maycon Menezes | TrustRadius Reviewer

    ScienceLogic SL1

    • Ability to utilize Downstream Suppression within different organizations. Monitoring multiple organizations requires an all or none with downstream suppression.
    • Access and hooks to the product can be cumbersome and almost too granular.
    • No configuration management or Netflow data. These additions could be game-changers for the product.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Atera

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $99 per month

    Atera Editions & Modules

    Edition
    Pro$991
    Growth$1291
    Power$1691
    1. Per Technician
    Additional Pricing Details
    Unlimited devices & agents. No hidden fees. No contracts.

    ScienceLogic SL1

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required

    Starting Price

    $7.5 per month per node

    ScienceLogic SL1 Editions & Modules

    Additional Pricing Details
    ScienceLogic SL1 offers four tiers: SL1 Advanced – Application Health, Automated Troubleshooting and Remediation Workflows SL1 Base – Infrastructure Monitoring, Topology & Event Correlation SL1 Premium – AI/ML-driven Analytics, Low-Code Automated Workflow Authoring SL1 Standard – Infrastructure Monitoring – with Agents, Business Services, Incident Automation, CMDB Synchronization, Behavioral Correlation To get pricing for each tier, please contact the vendor.

    Likelihood to Renew

    Atera

    Atera 9.1
    Based on 1 answer
    As of right now, we have found nothing that can offer as many features as Atera does along with the affordability. They are doing monthly releases each month and not just making small changes (shared scripting library, chocolatey support, Install packages, Splashtop SOS support, Scheduled tickets to name a few). The uptimes are great and accessibility to the dashboard has yet to be limited. We are a happy customer and bordering on fanboy status now
    Chris Miller | TrustRadius Reviewer

    ScienceLogic SL1

    ScienceLogic SL1 9.9
    Based on 13 answers
    We migrated away from our 20-year-old homegrown solution and have no back-tracking capability. ScienceLogic is demonstrating new capabilities that we would not have been able to do on our own using our legacy system.
    We understand the capabilities of competitors based on our bake-off selection where ScienceLogic won on capabilities and future near-term potential (expandability, platform growth). We know that those competitors are not really close to where we have been able to push ScienceLogic (as a partner).
    Anonymous | TrustRadius Reviewer

    Usability

    Atera

    No score
    No answers yet
    No answers on this topic

    ScienceLogic SL1

    ScienceLogic SL1 7.8
    Based on 8 answers
    Product is capable of monitoring different
    technologies like OS, MS Infra apps, cloud services, Databases, network etc...
    this can be a single solution for most of the technologies end to end monitoring

    It is more flexible for customization and
    support is good
    Satish Phatge | TrustRadius Reviewer

    Reliability and Availability

    Atera

    No score
    No answers yet
    No answers on this topic

    ScienceLogic SL1

    ScienceLogic SL1 8.8
    Based on 11 answers
    Science Logic SL1 provides the option of Distributed deployment where multiple instances of each appliance can be deployed to manage the load and availability. SL1 provides a High Availability feature for Database Servers and Data Collection. If one of the Data Collectors in the collector group fails, it will automatically redistribute the devices from the failed Data Collector among the other Data Collectors in the Collector Group. The high availability feature for the Database server ensures that SL1 performs failover automatically to another server without causing the outage to the application.
    Anonymous | TrustRadius Reviewer

    Performance

    Atera

    No score
    No answers yet
    No answers on this topic

    ScienceLogic SL1

    ScienceLogic SL1 8.4
    Based on 11 answers
    The performance is entirely dependent on the complexity of the environment/network being used to host the platform. Outside of those factors, the platform runs very efficiently and quickly out of the box. We have integrations with other platforms and neither seem to take a hit from our moderate API usage. Any issues with performance would be experienced by choices made in infrastructure or complexity of things built by the customer to display in the GUI (overly complicated and cluttered dashboards for example)
    Matthew Carter | TrustRadius Reviewer

    Support Rating

    Atera

    Atera 8.9
    Based on 7 answers
    Atera support provides answers to my questions lightning fast. They have never left me feeling like I'm out there on my own. I can ask questions by email, or by chat, or by opening a ticket with them and they are always on it quickly. They also have a forum where other Atera users can help you if you need it, and you can also add feature requests via the forum.
    Terry Irwin | TrustRadius Reviewer

    ScienceLogic SL1

    ScienceLogic SL1 6.3
    Based on 16 answers
    In some cases and depending on the support representative support is good, but in general, it requires customer management of the case vs. vendor management of the cases....like pulling teeth... time-consuming, etc, etc. Also want to comment that this applies to the Technical Support Group and the PSO Group at ScienceLogic. Support appears to be degrading over the past few years vs getting better and I suspect this is a result of structural changes in support group e.g. off-shoring/subcontract support. The roll-out of a new case management system and self-support tool made obtaining support much more difficult.
    Anonymous | TrustRadius Reviewer

    In-Person Training

    Atera

    No score
    No answers yet
    No answers on this topic

    ScienceLogic SL1

    ScienceLogic SL1 8.9
    Based on 2 answers
    On our side (students), we had a number of teams who were provided the deep developer training.
    Of those students, the customized training provided a complete, 5 day training which enabled the deployed platform team to successfully deploy and mitigate user-experience issues for the vast majority of our end-users, including some of the teams who attended the developer training.

    The knowledge kept pace with the class and sped up / slowed down (within the time constraints) as needed throughout the course.

    This was developer to developer training and for those students who were developers the training worked well. For those who were just coders it probably worked less well as some of the topics still do not apply (a function of our course outline specification based on our knowing nothing).

    Due to problems in sequencing we did the developer course BEFORE the admin course and realized that our requested ORDER was wrong.

    The onsite admin course was much better received and led to deeper understanding of the developer course held a few weeks prior.
    Anonymous | TrustRadius Reviewer

    Online Training

    Atera

    No score
    No answers yet
    No answers on this topic

    ScienceLogic SL1

    ScienceLogic SL1 7.7
    Based on 2 answers
    Only cover the basic, the most powerfull part of the tool was not covered.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Atera

    No score
    No answers yet
    No answers on this topic

    ScienceLogic SL1

    ScienceLogic SL1 8.8
    Based on 28 answers
    I am fully satisfied with the services provided by this platform in the production journey of the business systems. It gives my team the best working plan for achieving the set goals and the most suitable budget that fulfills requirements. It has enhanced productive workflow infrastructure that is fully monitored to ensure there is no bottleneck that slows down the work process.
    Jonathan Leong | TrustRadius Reviewer

    Alternatives Considered

    Atera

    We had tried Syncro, Naverisk, Pulseway - dollar for dollar stack for stack, Atera blew them out of the water. Atera is easy to use, easy to manage, has flourishing facebook and reddit groups for support and they update their knowledge bases daily. Their communication and support has been bar none.
    Anonymous | TrustRadius Reviewer

    ScienceLogic SL1

    SL1 is my monitoring and performance tool of choice.It has greater functionality, flexibility, scaling, and easier management than the competition (For example Logic Monitor, SolarWinds, Broadcom UIM, Kaseya).Cisilion selected SL1 because of its flexibility, wide coverage, and ability to bring everything together (removing silos).
    Andy Roughton | TrustRadius Reviewer

    Scalability

    Atera

    No score
    No answers yet
    No answers on this topic

    ScienceLogic SL1

    ScienceLogic SL1 8.0
    Based on 1 answer
    Our deployment model is vastly different from product expectations.Our global / internal monitoring foot print is 8 production stacks in dual data centers with 50% collection capacity allocated to each data center with minimal numbers of collection groups.General Collection is our default collection group.Special Collection is for monitoring our ASA and other hardware that cannot be polled by a large number of IP addresses, so this collection group is usually 2 collectors).Because most of our stacks are in different physical data centers, we cannot use the provided HA solution. We have to use the DR solution (DRBD + CNAMEs).We routinely test power in our data centers (yearly).Because we have to use DR, we have a hand-touch to flip nodes and change the DNS CNAME half of the times when there is an outage (by design). When the outage is planned, we do this ahead of the outage so that we don't care that the Secondary has dropped away from the Primary.Hopefully, we'll be able to find a way to meet our constraints and improve our resiliency and reduce our hand-touch in future releases. For now, this works for us and our complexity. (I hear that the HA option is sweet. I just can't consume that.)
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Atera

    • The lack of cost per unit is a great asset. Our team consists of two members who really use the product, and the cost being per member means we can have hundreds of machines and still only pay for two users.
    Anonymous | TrustRadius Reviewer

    ScienceLogic SL1

    • This product made it possible to monitor things we couldn't before and allows us to paint a clearer picture of branch health to management than we've ever had before.
    • Scienelogic is well suited to root cause analysis as well. If we find the underlying issue and fix it, we improve uptime, overall reliability, and customer/employee satisfaction.
    Britton Starr | TrustRadius Reviewer

    Screenshots

    Add comparison