Atera vs. Sophos XG Firewall

If you want an extremely small, easy-to-install setup for your servers that manages your machine's IT part hassle-free and integrates with some amazing third-party tools at decent pricing, you should definitely go forward with Atera. However, the tool does have certain limitations on aspects like features and customization, so do check if Atera has those features you require before subscription or trial.

It is well-suited for small, medium, and large organizations looking for comprehensive cybersecurity protection. It will not only safeguard their network from cyberattacks but also provide them with many advanced features like deep packet inspection, centralized management, web filtering, application control, etc. in one place. It will help them optimize bandwidth and ensure continued connectivity.

Incentivized

• Remoting in from anywhere, even on my phone or tablet, has enabled me to quickly diagnose, or even fully resolve, problems.
• The ticketing, once users are set up, is a breeze. It also keeps everything in one place for them.
• With Atera the need to travel on-site has been dramatically reduced.

• It provides you with advanced threat protection against cyberattacks.
• It gives you deep visibility on risky users, applications, threats, etc.
• It gives you an automatic response whenever threat is detected.
• It offers many features like web filtering and application control and helps optimize bandwidth.
• It ensures continued connectivity by providing features like load balancing, failover, etc.

Incentivized

• Some basic functions need some extra work
• Some basic things are behind paywalls
• Feature board is not credible. Ideas taking very, very long to implement
• Atera has no clear road map
• SNMP monitoring needs a make over and needs more options

Incentivized

• If using Endpoint security and the Firewall it would be nice to have an easier back and forth between the portals rather than have two separate tabs open. Especially if using more than one in multiple locations.
• If dealing with different revisions options are moved around and sometimes in places that doesn't normally seem like they should be there.

Incentivized

As of right now, we have found nothing that can offer as many features as Atera does along with the affordability. They are doing monthly releases each month and not just making small changes (shared scripting library, chocolatey support, Install packages, Splashtop SOS support, Scheduled tickets to name a few). The uptimes are great and accessibility to the dashboard has yet to be limited. We are a happy customer and bordering on fanboy status now

Incentivized

Atera has a user-friendly interface that improves navigation. Support staff can quickly access real-time alerts and remote devices and manage tickets without much training. ​Atera’s usability has positively impacted our organization by increasing operational efficiency and improving response times to resolve issues.

Incentivized

Because this is a user-friendly interface, and anyone can use it there are multiple articles and guidelines available, it has advanced-level security features. they provide VPN solutions all the features are very practical, SSID MAC-based authentications web control, Firewall rules segregation of the rules and policies, On-premises Active directory single sign-on feature is also available.

Atera support provides answers to my questions lightning fast. They have never left me feeling like I'm out there on my own. I can ask questions by email, or by chat, or by opening a ticket with them and they are always on it quickly. They also have a forum where other Atera users can help you if you need it, and you can also add feature requests via the forum.

Incentivized

As we are all addicted to graphics-oriented interfaces for all our life products. Easy to manage and access as a good way of using anything

Because Atera is a much more effective and efficient solution to manage all our IT operations, it automates each of our business processes. It offers us the best support to respond to any problem that may arise. I think Atera is much more cost-effective and reliable; its value is justified with each function and satisfies all our business needs and requirements.

Incentivized

I was a big fan of Cisco ASA products, but when I saw all of the security feature differences between both firewalls, I moved to Sophos devices. Its sandbox, IPS, and many more features are really advanced. Cisco does not provide features like this.

Incentivized

• The intuitive user interface has enabled both users and support technicians to familiarize themselves quickly with the functionality, and the learning curve is less.
• Some features need to be accessed through documentation; they're not available directly on the dashboard.
• Sometimes, internet access plays a significant role, whereas low connectivity is a hindrance.

Incentivized

• True UTM device.
• Very Active customer help for any help.
• Easy license and cost effective.
• Should [do] more work on logging and reporting.